Jobs at Mastercard

Lead reliability-focused technical programs across Mastercard’s authentication platforms. Coordinate Agile ceremonies, resource planning, backlog prioritization, dependencies, release governance, platform upgrades, migrations, and production rollouts. Partner with Engineering and SRE teams to improve availability, resiliency, performance, scalability, operational readiness, observability, automation, and disaster recovery. Manage risks and stakeholder communication while influencing cross-functional teams and driving continuous operational improvement.

Leads end-to-end processing implementation projects for Mastercard customers and financial institutions. Provides testing support, implementation guidance, customer coordination, process documentation, and training across multiple concurrent projects. Ensures customer systems and network interfaces are synchronized with Mastercard financial messaging and payment processing requirements.

Develop scalable Java and microservices-based applications, contribute to architecture and technical design, write automated tests, apply secure coding practices, optimize performance, support production systems, troubleshoot issues, participate in code reviews, research technologies, and collaborate with stakeholders in an Agile environment.

Supports the first-line risk and controls program for real-time payments by identifying, assessing, monitoring, and reporting operational and technology risks. Partners with product, engineering, operations, and risk teams; supports resilience, continuity, audit, assurance, and remediation activities; improves risk processes and reporting; and promotes risk ownership and accountability.

Leads Mastercard’s Masterpass digital payments platform across EEMEA, owning product strategy, implementation, commercialization, partnerships, regulatory compliance, deployment quality, and direct or indirect P&L responsibility. The role manages cross-functional and supplier teams, engages regulators and industry associations, influences global product development, identifies growth opportunities, and drives launches of digital wallet, tokenization, gateway, remittance, fraud, loyalty, A2A, and payment orchestration solutions.

Lead reliability engineering for large-scale network services by improving availability, scalability, security, observability, and operability. Build network automation, infrastructure-as-code, CI/CD pipelines, testing frameworks, self-service workflows, and reusable data models. Apply AI-assisted operations to anomaly detection, incident correlation, troubleshooting, and safe remediation. Partner across network engineering and operations, define reliability practices and metrics, evaluate emerging technologies, and mentor engineers.

Manages software engineering teams and owns end-to-end delivery of analytics and business intelligence solutions. Responsibilities include people management, technical strategy, architecture and system design, code and deliverable reviews, quality and security oversight, technical debt management, innovation, stakeholder coordination, and Agile delivery. The role requires expertise in React.js, .NET, AWS, databases, Hadoop, Spark, Databricks, big-data analytics, CI/CD, DevOps, and automation.

The Manager, People Business Partner supports HR initiatives and business strategies across assigned teams. Responsibilities include coaching employees and managers, talent acquisition, compensation and job evaluation, workforce planning, talent reviews, succession planning, performance management, terminations, employee relations, and cross-functional project execution. The role partners with business leaders, Finance, regional HR teams, and legal stakeholders while promoting organizational effectiveness and cultural change.

Leads quality assurance and software testing for large-scale card payment authorization systems. Develops test strategies, plans, automation, regression assessments, and release validation; translates requirements into test methods; performs functional, system, UAT, and integration testing; manages defects and root-cause analysis; mentors team members; and collaborates with developers, business teams, and payment-domain experts.

Designs, builds, and operates production-grade agentic AI systems using Python, LLM orchestration, tool calling, retrieval, memory, multimodal models, and LLMOps. The role develops scalable backend services, observability, RAG and Graph-RAG systems, model evaluation, and responsible AI safeguards. It also mentors engineers, establishes GenAI engineering standards, and productionizes emerging AI capabilities across enterprise applications.

Leads technical product strategy for Mastercard switching platforms, translating business and customer needs into product visions, roadmaps, features, and technical requirements. Partners with architects, developers, program managers, executives, and customers to manage trade-offs, risks, escalations, adoption, and performance metrics. Oversees product operations, mentors junior product managers, drives agile delivery and continuous improvement, and represents Mastercard in strategic stakeholder discussions.

Leads Mastercard’s Site Reliability Engineering strategy for critical payment platforms. Oversees reliability, resiliency, scalability, performance, observability, incident management, automation, production readiness, and operational governance. Provides strategic, technical, and people leadership while building globally distributed teams and partnering with engineering, infrastructure, cybersecurity, and product stakeholders. Drives modern SRE and DevOps adoption, regulatory risk management, AI-assisted operations, and continuous improvement across payment networks.

Supports Japan-based senior leaders and the Japan Leadership Team through calendar management, scheduling, travel coordination, correspondence, reports, presentations, event logistics, payments, vendor management, and cross-functional administrative work. Coordinates executive visits and serves as an administrative liaison across internal and external stakeholders. Requires strong organization, discretion, communication skills, Microsoft Office proficiency, native-level Japanese, and business-level English.

Drives strategic corporate communications across Asia Pacific, translating complex business priorities into compelling B2B stories. Develops executive communications, leadership content, messaging, and thought leadership across earned, owned, social, and internal channels. Partners with senior leaders and regional teams, manages communications initiatives from concept through execution, and coordinates stakeholders, agencies, and partners while maintaining quality and consistency.

Build and operate production-grade agentic AI systems, including tool-calling layers, Python backend services, multi-agent orchestration, memory, retrieval, observability, LLMOps, and multimodal pipelines. Develop RAG and Graph-RAG systems, fine-tune and evaluate foundation models, implement responsible AI controls, and mentor engineers. The role requires strong backend engineering, API integration, cloud, distributed systems, and production LLM application experience.

Creates, updates, and publishes technical content about Mastercard products across web, mobile, PDF, HTML, wiki, and online-help formats. Collaborates with business and product owners, manages publishing workflows, applies writing standards, supports content localization, and identifies process improvements. The role also involves using XML, Markdown, CMS, and authoring tools; troubleshooting content issues; supporting multiple content channels; and mentoring peers.

Leads complex technical programs across Mastercard’s Authorization platform, coordinating Product, Engineering, Architecture, Security, Operations, and other teams. Responsibilities include program planning, governance, release and sprint coordination, dependency and risk management, stakeholder communication, executive reporting, production readiness, and continuous delivery improvement. The role requires strong Agile and software delivery knowledge, technical acumen, organizational ability, and experience managing cross-functional programs in software engineering environments.

Build and maintain large-scale backend data systems, batch and streaming pipelines, datamarts, and cloud data workloads. Develop AI-powered agents for anomaly detection and workflow automation, using Scala, Python, Java, Spark, Cloudera, Databricks, and AWS. Support platform reliability, data integrity, downstream analytics, documentation, Agile collaboration, and team mentoring.

Supports financial close, budgeting, forecasting, variance analysis, management reporting, and strategic planning. Maintains regional revenue forecasts and Hyperion data uploads, prepares financial review materials, identifies risks and opportunities, and provides guidance to finance teams. Partners with business development and corporate stakeholders, responds to ad hoc analysis requests, and improves reporting processes. Requires strong analytical, financial systems, communication, presentation, strategic thinking, and relationship management skills.

Drives end-to-end business development and sales of Mastercard Services solutions for acquiring and processing clients across Asia Pacific. Responsibilities include researching prospects, developing sales narratives, presenting to senior executives, closing contracts, guiding product development, managing strategic initiatives, overseeing project delivery, and achieving ethical sales targets while maintaining strong client relationships.