Director - QualityDocs Strategy

Reposted One Month Ago
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Hiring Remotely in New York, NY, USA
In-Office or Remote
125K-300K Annually
Senior level
Big Data • Cloud • Healthtech • Software • Big Data Analytics
The software company powering the path to the world’s new medicines.
The Role
Own and evolve QualityDocs standards and partnerships, translate regulatory changes into product requirements, lead industry working groups, drive AI/technology alliances, and enable cross-functional teams to improve customer adoption and compliance.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
 
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
 
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
 
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Within the QualityDocs strategy team, your focus is to own the QualityDocs Standards and Alliances. You will be responsible for evolving the quality content model and common standards based on industry regulations and practices. Manages and oversees the QualityDocs specific partnerships for greater customer and product ecosystem success. Works in a cross functional manner spanning product, strategy, sales, and services as a subject matter expert and represents the voice of the customer. The role requires a deep understanding of the global quality life sciences document management space.
 
Opportunities are available across the United States for this role; this is a remote position. There is no work location requirement if a candidate is in close proximity to an airport and able to meet travel requirements. Qualified U.S.-based candidates are encouraged to apply.

What You'll Do

  • Leads industry working groups and alliances to influence global standards, ensuring QualityDocs maintains its position as the market-defining solution
  • Own and evolve the quality content model and common standards, translating regulatory shifts into actionable product requirements
  • Be a thought leader that identifies “friction points” where harmonization is lacking; develop the value messaging and strategic plan to lead customers through these transitions
  • Takes ownership of key technology and AI partnerships that are critical to the QualityDocs ecosystem and integration success
  • Works cross functionally with product, strategy, services to contribute to the future direction and vision of QualityDocs
  • Partner with post implementation teams and business consulting for internal enablement on the “Greater Why” of compliance and industry best practices

Requirements

  • 2+ years in customer facing roles (i.e. sales, consulting, solution consulting, etc.)
  • 5+ years of experience working directly with document management systems supporting Quality and GxP business areas
  • Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges
  • Experience representing organizational data integrity practices and document management to external regulators and inspectors
  • Ability to facilitate strategic sessions collaborating with industry peers to distill and influence key objectives and innovation
  • Ability to hold meaningful conversations with Quality and IT personnel of various different organizational sizes
  • Ability to travel for customer meetings and presentations up to 20%

Nice to Have

  • Experienced with developing business cases for change
  • Industry experience with GMP quality content, training management, quality systems processes, manufacturing, or QC

Interviewing with Veeva

    We value your time and believe in a transparent hiring process. Here is the process you can expect.
  • Follow the application process and submit your resume.
  • If moving to the interview stage, our process is as follows:
    1. A conversation with the hiring manager
    2. A personality assessment
    3. A practical case exercise
    4. A final conversation with our group's Senior Leader
  • Once all interviews are complete, the manager will be in touch with a final decision. 

Perks & Benefits

  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program

Compensation

  • Base pay: $125,000 - $300,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

#LI-Remote#LI-Director


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
 
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].

Skills Required

  • 2+ years in customer facing roles (sales, consulting, solution consulting, etc.)
  • 5+ years of experience working directly with document management systems supporting Quality and GxP business areas
  • Proficiency in document management, product development lifecycle, and proposing solutions to common adoption challenges
  • Experience representing organizational data integrity practices and document management to external regulators and inspectors
  • Ability to facilitate strategic sessions collaborating with industry peers to distill and influence key objectives and innovation
  • Ability to hold meaningful conversations with Quality and IT personnel of various different organizational sizes
  • Ability to travel for customer meetings and presentations up to 20%
  • Experienced with developing business cases for change
  • Industry experience with GMP quality content, training management, quality systems processes, manufacturing, or QC

Veeva Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.

  • Healthcare Strength Health, dental, vision, and mental health coverage are provided alongside HSA/FSA options, with some locations adding fitness reimbursements or gym support. These offerings contribute to a comprehensive core healthcare package.
  • Equity Value & Accessibility Broad-based equity, RSUs/options, and an employee stock purchase plan are part of total rewards, with widespread participation noted across the company. In several roles, equity is considered a meaningful component that lifts total compensation.
  • Parental & Family Support Support includes maternity and paternity leave, adoption assistance, fertility benefits, childcare benefits, and family medical leave. These programs signal a family-friendly approach to time off and caregiving needs.

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The Company
HQ: Pleasanton, CA
6,000 Employees
Year Founded: 2007

What We Do

Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.

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