Senior Education Consultant - Google Workspace

Posted Yesterday
Be an Early Applicant
Hiring Remotely in US
Remote or Hybrid
91K-129K Annually
Senior level
Information Technology
At CDW, our purpose is to make technology work so people can do great things.
The Role
Delivers virtual and in-person Google for Education training, workshops, certifications, and customized customer engagements. Manages projects from scoping through implementation, provides technical and pre- and post-sales support, develops presentations and documentation, gathers customer feedback, recommends upgrades, and maintains expertise in Google Workspace for Education, administration, security, Chrome, migrations, and provisioning. The role requires extensive systems administration experience, strong customer service, presentation skills, and travel to client sites.
Summary Generated by Built In
Description
As a Senior Education Consultant, you will deliver top-tier high-impact virtual and in-person training sessions to empower customer success. In this role, you will create and deliver engaging presentations centered on the Google Admin Console, while actively maintaining and evolving our industry-leading admin certifications and bootcamps. We are looking for a tech-savvy, results-driven professional who excels at translating complex technical details into clear, actionable insights for both technical and non-technical audiences. You will play a pivotal role across the entire project lifecycle- scoping, managing, and delivering customized Google for Education engagements that strengthen customer relationships and drive impactful outcomes for our clients
What you will do:
* Curate, create and deliver training throughout the US to deliver high-energy, in-person workshops and conference sessions, as well as lead engaging virtual training sessions to Education IT Admins on technologies: including the Google Workspace for Education Admin Console, Google Cloud Directory Sync, Google Education Plus, Standard and Teaching/Learning upgrade, and more.
* Create deep-dive training for our specialized certifications, including Google Admin Levels 1 & 2, Security Specialist, Chrome Specialist, and Data Control Specialist.
* Present the value of CDW Amplified for Education Audit, trainings, and other services.
* Discover and identify customer requirements and build custom engagements leveraging the best of services and products
* Train customers to use products effectively
* Stay current on Google Workspace for Education changes and modifications
* Provide technical support for customers to support pre-sales and post-sales processes
* Address all product-related queries in a timely and efficient manner
* Support the project needs from development to implementation
* Provide developers with customers' feedback to help identify potential new features or products
* Analyze customers' needs and suggest upgrades or additional features to meet their requirements
* Work with the company to establish and evaluate best practices
* Accurately track and support custom engagements over extended periods of time
* Engage with customers with integrity and professionalism, working to build value in the relationship
* Become a contributing member on the Updates & Analysis Team
* Invest in learning about the broader aspects of the Google for Education environment, including but not limited to Google Cloud Platform, Migrations, and Provisioning
* Work to support customers as needed if escalated from the support team
* Deliver on all Service Delivery products as needed or applicable
What we expect of you:
* Bachelor's degree and 5+ years managing Google for Education, with professional systems administration experience OR 9+ years equivalent experience
* Advanced expertise in Google Workspace for Education admin console administration
* 5+ years professional systems administration experience
* An ability to balance and plan the short-term and long-term actions of the team
* Exceptional customer service orientation
* Strong documentation skills
* Proven track record as a Technical Account Manager, Project Manager, or Advanced Support
* Convey technical information and recommendations clearly and concisely
* Create engaging presentations
* Ability and willingness to travel up to 50% or as needed to other CDW locations, meetings and client sites
* Experience working with large schools in K12 or higher education, a plus
* Experience with CDW Amplified for Education tools and services such as Gopher for Chrome, Gopher for Users, Audit, Technical Training and Collaborative, a plus
* Experience working with State level organizations (Departments of Education or Education agencies), a plus
* Familiarity with project management tools like Monday/Jira, a plus Pay range: $91,000 - $128,620 depending on experience and skill set Annual bonus target of 5% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

Skills Required

  • Bachelor’s degree and 5+ years managing Google for Education with professional systems administration experience, or 9+ years of equivalent experience
  • Advanced expertise in Google Workspace for Education Admin Console administration
  • 5+ years of professional systems administration experience
  • Ability to balance and plan short-term and long-term team actions
  • Exceptional customer service orientation
  • Strong documentation skills
  • Proven experience as a Technical Account Manager, Project Manager, or advanced support professional
  • Ability to communicate technical information and recommendations clearly and concisely
  • Ability to create engaging presentations
  • Ability and willingness to travel up to 50% or as needed to CDW locations, meetings, and client sites
  • Experience working with large K-12 schools or higher education institutions
  • Experience with CDW Amplified for Education tools and services, including Gopher for Chrome, Gopher for Users, Audit, Technical Training, and Collaborative
  • Experience working with state-level organizations, Departments of Education, or education agencies
  • Familiarity with project management tools such as Monday or Jira

What the Team is Saying

Phil
Mason
Kevin Denison
Christine A. Leahy

CDW Compensation & Benefits Highlights

  • Healthcare Strength — Healthcare options are broad, including medical, dental, vision, prescription coverage, mental‑health resources, and FSA/HSA programs.
  • Retirement Support — Long‑term savings are emphasized through a 401(k), profit sharing, deferred compensation, and financial‑planning resources, with an employee stock purchase plan also available.
  • Parental & Family Support — Family-oriented benefits include parental and family leave, adoption assistance, childcare resources, and fertility-related support.

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The Company
HQ: Vernon Hills, IL
15,100 Employees
Year Founded: 1984

What We Do

CDW Corporation is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. For more information about CDW, please visit www.CDW.com. Our broad array of products and services range from hardware and software to integrated IT solutions such as security, cloud, hybrid infrastructure and digital experience.

Why Work With Us

Trust, connection and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed.

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CDW Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

CDW is committed to offering a high quality, flexible work experience centered around connection, collaboration, and coworker well-being. Our flexible hybrid approach enables coworkers to get the best of working from home and being together.

Typical time on-site: Not Specified
HQVernon Hills, IL
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