Director of Produce Operations

Leadership and Team Management:

• Lead, mentor, and manage a team of produce logistics professionals.
• Provide guidance, training, and performance evaluations to ensure optimal team performance.
• Foster a collaborative environment focused on meeting departmental and organizational goals.

Produce Supply Chain Management:

• Oversee the full lifecycle of produce shipments, including procurement, transportation, and delivery.
• Ensure all produce shipments are handled with the utmost care, prioritizing freshness and quality.
• Coordinate and collaborate with suppliers, farmers, and other stakeholders to manage inventory levels and streamline processes.

Operational Efficiency:

• Develop and implement strategies for improving the efficiency of produce transportation, reducing costs, and optimizing resources.
• Monitor and track key performance indicators (KPIs) related to the produce supply chain, and make data-driven decisions to improve performance.
• Manage freight contracts, ensuring compliance with industry standards and regulations.

Client and Carrier Relationships:

• Build and maintain strong relationships with produce clients, understanding their specific needs and delivering customized logistics solutions.
• Collaborate with freight carriers to ensure timely, safe, and efficient delivery of perishable goods.
• Troubleshoot and resolve any issues that arise with shipments or customer concerns.

Regulatory Compliance:

• Ensure all produce shipments comply with safety regulations, including temperature control and sanitation standards.
• Stay updated on industry regulations, certifications, and best practices relevant to the transport of perishable goods.

Financial Management:

• Manage budgeting and financial forecasting for the produce logistics division.
• Work to optimize cost savings, profitability, and efficiency without compromising service quality.
• Negotiate rates and contracts with carriers to ensure competitive pricing for both the company and clients.

Innovation and Strategy Development:

• Stay ahead of market trends and new technologies related to the transportation of produce.
• Introduce innovative solutions to improve service levels and operational processes.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field (or equivalent work experience).
• Minimum of 7 years of experience in logistics or supply chain management, with at least 3 years in a leadership role within the produce or perishable goods sector.
• Deep knowledge of the produce industry, including handling, transportation, and regulatory compliance.
• Strong understanding of freight brokerage operations and the unique challenges of transporting perishable goods.
• Proven experience with budget management, financial analysis, and cost optimization strategies.
• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with clients, carriers, and internal teams.
• Strong problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
• Proficiency in logistics software, transportation management systems (TMS), and Microsoft Office Suite.
• Knowledge of USDA, FDA, and other relevant regulatory bodies and standards for the transport of perishable goods.

The Perks of Working With Us

• Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
• Invest in your future with our matching 401(k) program.
• Build relationships and find your home at Arrive through our Employee Resource Groups.
• Enjoy office wide engagement activities, team events, happy hours and more!
• Leave the suit and tie at home; our dress code is casual.
• Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
• Park your car for free on site!
• Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
• Sweat it out with the team at our onsite gym.
• Maximize your wellness with free counseling sessions through our Employee Assistance Program
• Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
• Receive 100% paid parental leave when you become a new parent.
• Get paid to work with your friends through our Referral Program!
• Get relocation assistance! If you are not local to the area, we offer relocation packages.