Arrive Logistics

Coverage Specialist (Temp-To-Perm)

Posted 4 Days Ago

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Austin, TX

In-Office

Entry level

Logistics • Sales • Software • 3PL: Third Party Logistics

Arrive Logistics is one of the fastest-growing freight brokerages in the nation.

The Role

The Coverage Specialist role involves securing carrier capacity, managing high-volume communication, and ensuring timely service for temperature-controlled shipments. Candidates will undergo one-week training and need strong accountability and communication skills.

Summary Generated by Built In

Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

We are looking for dedicated, high-energy candidates to join our growing team of Coverage Specialists. This role is critical to delivering best-in-class service for our most strategic and sensitive refrigerated temperature controlled customer accounts. You’ll play a direct role in maintaining our reputation for white glove, temperature-controlled service, ensuring that time-sensitive and high-value freight moves safely, on schedule, and according to strict compliance standards. This is a 60 day temporary to permanent role. If you perform at or above expectations during your first 60 days, you’ll have the opportunity to grow into a full-time permanent role in sales or operations.

How You’ll Learn:

After an intensive one-week training program, you’ll hit the ground running with the knowledge, tools, and resources to secure reliable carrier capacity nationwide. You’ll work closely with our internal sales and operations teams to provide seamless coverage, anticipate potential risks, and proactively resolve issues before they impact our customers.

What You’ll Do

Learn the business in our one-week training program, designed to get you ramped quickly & effectively.
Hustle! We want reliable team members who will show up on time and get the job done.
Get on the phone! This is a high-volume role, so be prepared for lots of inbound/outbound calls from carriers across the country.
Secure capacity by selling shipments over the phone to carriers who meet our strict requirements.
Problem-solve through issues that occur during transit.
Communicate internally with our customer sales team & keep them updated on the status of their customers’ shipments. You are their point of contact for all tracking updates

Qualifications

A high school diploma or equivalent.
Highly level of Accountability
Proven work-ethic in a high volume setting.
Ability to multitask in a fast-paced environment.
Exceptional communication skills (both verbal & written).
An LFG attitude - once you meet us, you’ll see what we mean!

The Perks of Working With Us

Build relationships and find your home at Arrive through our Employee Resource Groups.
Enjoy office wide engagement activities, team events, happy hours and more!
Leave the suit and tie at home; our dress code is casual.
Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
Park your car for free on site!
Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
Sweat it out with the team at our onsite gym.
Get paid to work with your friends through our Referral Program!

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact [email protected] for verification.

What the Team is Saying

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The Company

HQ: Austin, TX

1,700 Employees

Year Founded: 2014

What We Do

At Arrive Logistics, our relentless pursuit of perfection fuels our ability to optimize operations, identify efficiencies, build technology, and deliver innovation that pushes businesses like yours forward. But it’s not just what we do that sets us apart from everyone else — it’s what we’re made of grit, determination, and a 24/7 commitment to our partners.

The details matter. We don’t just connect freight and carriers; we think critically about every element of the process, working with precision to anticipate your needs. That means more capacity, a consistent freight experience — no surprises.

Our Work Matters: Shippers, carriers, and brokerages are the primary players in the logistics industry, which powers the U.S. economy and makes everyday life possible. If you have ever bought it or used it … it has been on a truck!

Why Work With Us

We are an ambitious, high-growth company that pushes the limit of what’s possible for our team and partners. In only 10 years, Arrive surpassed 30,000 competitors to become a Top 7 truckload brokerage — and we’re just getting started. We are on track to break into the Top 5 by 2025 and the Top 3 by 2026.