Director of Operations

Reposted Yesterday
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Stafford, CT, USA
In-Office
Senior level
Appliances • Industrial
The Role
Lead site manufacturing operations to meet safety, quality, delivery and financial goals. Set operations strategy, drive continuous improvement (Lean/Six Sigma), manage budgets and staffing, ensure process control and compliance (RCRA, ITAR), and coordinate cross-functional teams including engineering, maintenance, finance, and production control.
Summary Generated by Built In

TTM Technologies, Inc. – Publicly Traded US Company, NASDAQ (TTMI) – Top-5 Global Printed Circuit Board Manufacturer

About TTM

TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.

Additional information can be found at www.ttm.com

Scope: The Director of Operations for the Stafford division is responsible for leading and executing manufacturing operations within a defined site segment to deliver products in the most cost-efficient manner while adhering to safety, quality, and environmental standards. This role leads continuous improvement initiatives to enhance plant efficiency and effectiveness through cross-functional collaboration. Works closely with Process Engineering and Equipment Maintenance to ensure manufacturing processes are stable, in statistical control, and meeting specification. Partners with Finance and Production Control Management to support business goals and customer expectations for quality and delivery.

Duties and Responsibilities

  • Contributes to the development of operational goals and translates them into clear execution plans, objectives, and metrics for the operations team.
  • Develop and manage operational budgets based on the company's short and long-range business objectives, including sales forecasts, inventory requirements, and related factors. Stays current with relevant manufacturing trends.
  • Provide direction and leadership to direct reports, ensuring their responsibilities for attaining objectives and maintaining satisfactory performance are met consistent with established policies and programs.
  • Monitor and evaluate the effectiveness of assigned functions, operations, and programs to ensure established objectives are met in accordance with approved product specifications, quality standards, budgets, and timeframes. Take prompt corrective action when necessary to bring operational performance in line with plans and governing standards.
  • Execute continuous improvement initiatives including determination of goals and selection and completion of projects.
  • Develop and maintain detailed plans to achieve group goals, including: operating budgets, first-pass yields, throughput, inventory, rework, scrap, on-time delivery, employee safety, product quality, and customer satisfaction goals. Monitor applied labor, bills of material, shop supplies, scrap, rework, and yield for each product against established standards. Ensure metrics are in place to monitor performance and take appropriate corrective actions as required.
  • Maintain effective communications and working relationships with other company functions required to support the operation.
  • Provide operational input and production resources to support engineering and business proposals as needed.
  • Build and maintain an effective operations organization through selection, training, development, and motivation of assigned personnel. Recommends organizational structures and staffing requirements in support of business objectives.
  • Responsible for facility security and compliance with all safety and environmental requirements.
  • Comply with and actively support approved affirmative action programs and equal employment opportunity policies.
  • Comply with laws, company policies, and procedures including but not limited to Equal Opportunity Employment, Affirmative Action, Business Ethics, EPA, OSHA, and other federal, state, and local regulatory agencies.
  • May handle hazardous waste as outlined in departmental work instructions. The following RCRA training is required on initial hire and annually thereafter: Introduction to RCRA, Properties of Facility Waste, Waste Minimization Accumulation, Container Management, and Emergency Response Plan.

Essential Knowledge and Skills

  • Strong customer service and quality orientation.
  • Strong leadership and communication skills. Able to define operational goals and inspire the team to achieve them. Provides clear, consistent direction to subordinates and support functions in service of production goals.
  • Able to maintain personal effectiveness and manage stress while handling multiple priorities in a fast-paced production environment.
  • Proven team-building ability. Uses appropriate methods and a flexible interpersonal style to build cohesive teams. Ability to effectively manage conflict and create win/win outcomes for people and the business.
  • Demonstrated structured problem-solving skills. Able to lead cross-functional teams to identify root causes and implement effective corrective actions for problems that may impede execution of production plans. Experience with Lean and Six Sigma programs and a passion for visual factory management techniques.
  • Ability to define, acquire, process, present, and interpret data and information necessary to monitor all aspects of the manufacturing process important to executing the production plan.
  • Sound business acumen and decision-making skill. Able to balance risk, operational impact, and short- and long-term needs to resolve complex manufacturing challenges.
  • Proactively identifies execution risks and applies risk management tools and techniques to mitigate them.
  • Ability to relate key operational performance parameters to cost and budget performance.
  • Working understanding of Sales & Operations Planning (S&OP) processes.

Education and Experience

  • Bachelor's Degree preferred.
  • Minimum 8 years of relevant experience in manufacturing, including 5+ years in a senior operations management role with direct responsibility for production throughput, quality goals, and cost management.
  • Experience working with complex and/or engineered product lines.
  • Significant experience defining and utilizing manufacturing systems, data, and metrics to plan and execute production plans.

Additional Duties

  • Collaborates with senior management to support strategic planning and contribute operational insights to broader organizational objectives.
  • Makes operational decisions within a defined manufacturing segment; escalates administrative and cross-functional matters to senior leadership as appropriate.
  • Accountable for operational performance outcomes; decisions directly impact site efficiency, quality, and delivery performance.
  • Applies in-depth knowledge of manufacturing operations and data to analyze complex situations and drive effective solutions.
  • Participates in developing methods, techniques, and evaluation criteria for operations programs and initiatives.
  • Ensures operational budgets and schedules meet established requirements.
  • Manages a team of department managers and supervisors within the operations function.
  • Has control of planning, staffing, and budget management within the operations scope; recommends and implements process and method improvements.
  • Reports to the Senior Director of Operations or Vice President of Operations.

#LI-PG1


Compensation and Benefits:

TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.

Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that may be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.

Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of  Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

Skills Required

  • Minimum 8 years relevant experience (8-15 years) including 5+ years at a senior manager level directing operations of a similar manufacturing facility
  • Experience working with complex/engineered product lines
  • Significant experience defining and utilizing manufacturing systems, data, and metrics to plan and execute production
  • Demonstrated structured problem solving and experience with LEAN and Six Sigma programs
  • Experience with Sales & Operations Planning (S&OP) processes
  • RCRA training (Introduction to RCRA, Properties of Facility Waste, Waste Minimization, Accumulation, Container Management, Emergency Response) on hire and annually
  • Ability to comply with ITAR, EAR and OFAC export control requirements (identify ITAR product, control foreign person access, manage authorized shipments and vendor approvals)
  • Bachelor's degree
  • Strong leadership, communication, team building, and change management skills

TTM Technologies, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TTM Technologies, Inc. and has not been reviewed or approved by TTM Technologies, Inc..

  • Healthcare Strength Comprehensive medical, dental, and vision coverage is paired with disability, life insurance, an EAP, and in some locations on-site clinics and wellness resources.
  • Leave & Time Off Breadth Employees receive PTO, paid sick time and holidays, plus paid parental leave that broadens time-off support.
  • Retirement Support A 401(k) retirement plan with employer-matched contributions is a core component of the package.

TTM Technologies, Inc. Insights

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The Company
HQ: Santa Ana, CA
5,209 Employees
Year Founded: 1998

What We Do

TTM Technologies, Inc. is a leading global manufacturer of technology solutions including mission systems, radio frequency (“RF”) components and RF microwave/microelectronic assemblies and quick-turn and technologically advanced printed circuit boards (“PCBs”). TTM stands for time-to-market, representing how TTM's time-critical, one-stop manufacturing services enable customers to shorten the time required to develop new products and bring them to market. Additional information can be found at www.ttm.com At TTM, you can be part of a company built upon honesty, integrity, performance and clear communication. No matter what discipline you are interested in, whether it is manufacturing, engineering, sales, finance, human resources, management, or many others, the global team at TTM collaborates to achieve the best solutions and superior service for our customers. With over 25,000 employees in factories and offices located around the world, you can create a future at TTM that will provide growth and opportunity. Visit our website at https://www.ttm.com/ and learn more about our winning team. Mission: Deliver superior value, growth and profit by providing customers with market leading, differentiated solutions and an extraordinary customer experience!

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