Director, Internal Wholesalers-IMO

Reposted 2 Days Ago
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West Des Moines, IA, USA
In-Office
Senior level
Fintech • Insurance
The Role
The Director of Internal Sales leads a team of Internal Wholesalers, oversees daily sales activities, drives business growth, manages service standards, and builds strong advisor relationships to meet sales targets.
Summary Generated by Built In

We are driven to do more. More for our customers and the financial professionals who offer our products. If you are driven to do more and love the challenge of pursuing more, Athene is your kind of company. You will find we offer more than the basics to create an inclusive and dynamic work environment at our various locations.

Purpose:

The Director of Internal Sales is responsible for leading and developing a team of Internal Wholesalers within the IMO channel. This role oversees daily sales activities, drives business growth, and ensures alignment with overall distribution strategies. The Director provides coaching, performance management, and strategic direction to enhance sales effectiveness, strengthen advisor relationships, and achieve sales targets.

Accountabilities:

  • Helps increase sales through driving productivity within the team.

  • Manages the service standards/performance metrics for the team.

  • Participates in and/or manages special projects by developing and implementing solutions which impact the business unit or the department.

  • Is a key partner with the Divisional Vice President, IMO Channel in ensuring internal and external wholesaler partnerships are working together to grow their territories. 

  • Works with Vice President, Internal Sales and Divisional Vice President, IMO channel to develop strategy around channel growth.

  • Participates in managing the operational aspects of a team of Internal Wholesalers and to ensure service standards are being met. Including: Overseeing team activities, assigning responsibilities / call lists / call campaigns, monitoring call volumes, workflows & operational processes, developing individual / team metrics reports, tracking results of call campaigns, reporting phone statistics, monitoring recorded phone calls for quality aspects and accuracy of information, 1X1 call quality coaching and performance reviews.

  • Partners with sales leaders to define clear expectations of the team to assist in the growth of the channel.

  • Assists in the handling of exceptions, complicated technical or complaint cases, while weighing company philosophy, compliance, business risks, tax and legal ramifications and administrative costs.

  • Builds and maintains strong working relationships with advisors, back-office staff, key persons at Broker Dealers and other internal departments.

  • Creates and maintains a strong culture through employee engagement and development.


Qualifications and Experience:

  • 7+ years' financial services industry sales experience with annuity products preferred. Experience with financial institutions strongly preferred.

  • 4+ years of prior internal wholesaler/sales desk experience.

  • Must have FINRA Licensing (Series 6)

  • Strong knowledge of Life Insurance and Annuity products as well as other retirement/financial services industry products.

  • Continuing education preferred (LOMA, sales classes & seminars, etc.)

  • Microsoft Office proficiency (Word, Excel, PowerPoint, etc.)

  • Bachelor's Degree or an equivalent combination of education and experience.

Drive. Discipline. Confidence. Focus. Commitment.  Learn more about working at Athene.

Athene is a Military Friendly Employer!  Learn more about how we support our Veterans.

Athene is committed to inclusion and is proud to be an Equal Opportunity Employer.  We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, veteran status or any other status protected by federal, state or local law.

Skills Required

  • 7+ years' financial services industry sales experience
  • 4+ years of prior internal wholesaler/sales desk experience
  • Must have FINRA Licensing (Series 6)
  • Strong knowledge of Life Insurance and Annuity products
  • Bachelor's Degree or equivalent combination of education and experience

Athene Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Athene and has not been reviewed or approved by Athene.

  • Retirement Support Retirement savings support is highlighted through a strong employer match and structured retirement programs. Feedback suggests these offerings add meaningful long-term value to total compensation.
  • Leave & Time Off Breadth Time-off policies span flexible or paid time off, a robust holiday schedule, volunteer time, and paid parental, family care, and military leave. Feedback suggests this breadth is a standout element across many roles.
  • Wellbeing & Lifestyle Benefits Wellbeing resources include comprehensive health coverage, mental-health support, onsite fitness centers, and one‑on‑one coaching. HQ amenities and wellness perks are positioned as differentiators for on-site employees.

Athene Insights

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The Company
HQ: West Des Moines, IA
1,254 Employees
Year Founded: 2009

What We Do

Athene, through its subsidiaries, is a leading retirement services company that issues, reinsures and acquires retirement savings products designed for the increasing number of individuals and institutions seeking to fund retirement needs. The products offered by Athene include: • Retail fixed, fixed indexed and registered index-linked annuity products; • Reinsurance arrangements with third-party annuity providers; and • Institutional products, such as funding agreements and group annuity contracts related to pension risk transfers. Athene's subsidiaries include Athene Annuity & Life Assurance Company, a Delaware-domiciled insurance company, Athene Annuity and Life Company, an Iowa-domiciled insurance company, Athene Annuity & Life Assurance Company of New York, a New York-domiciled insurance company, Athene Securities, LLC, an Iowa-domiciled registered broker-dealer (member FINRA), and Athene Life Re Ltd., a Bermuda-domiciled reinsurer. -- The financial industry is ripe for change and Athene is leading the way. We’re determined to make retirement easier for you and other Americans by harnessing our passion, smarts and relentless spirit. Learn how to become an Athene financial professional at www.athene.com/contact. If you love a challenge and are driven to succeed, then Athene is your kind of company.

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