Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.
As Director of Engineering in Fintech with responsibility for Team Management, you’ll craft and execute a technical strategy that delivers real measurable value to our customers across the world.
You will collaborate with leaders across all functional areas to drive the roadmap and technical decision making on our Team Management, Scheduling, Chat and Timekeeping experiences, with significant influence in the payroll space as well. The teams you lead have a surface area that includes both Line of Business specific products and functionality used by all customers of Toast regardless of their product set.
You will inspire your teams to deliver incredible outcomes by connecting their work to Toast’s broader mission. Your leadership will ensure your teams have the skills, resources, and guidance to deliver meaningful results while continuously growing their capabilities & careers.
As an engineering leader, on a given day, you will be reviewing strategic solution designs, coordinating complex delivery dependencies between partner teams, collaborating on roadmaps with architectural and product stakeholders, and conducting meaningful career-guiding 1:1s conversations.
Join us in transforming the restaurant and hospitality industry through technology that matters.
About this roll* (Responsibilities)
- Lead technology strategy and execution for Toast's Team Management and Payroll line of business
- Drive delivery of business outcomes across multiple teams, including planning, implementation and operational monitoring in an efficient & effective manner
- Collaborate closely with partner teams including, Customer Care, Operations, Accounting, PM and UX to ensure cross functional required are delivered
- Ensure quality end-to-end delivery of software, including team ownership of monitoring and production issue remediation
- Incorporate advances in software technology into our solutions to ensure we make best advantage of industry best practices.
- Nurture team talent and support career development for your team by fostering a culture of valuing feedback, learning and growth
- Mentor and coach both new and experienced Engineering Managers & Team Leads
- Hire great talent and grow teams to meet business needs
Do you have the right ingredients? (Experience)
- 8+ years of experience managing engineering teams
- Experience building and operating software in a transactional SaaS environment
- A bias towards action, with the ability to balance between getting things done and making things perfect
- A proven ability to influence decision-making at all levels within an organization.
- A strong sense of empathy for customers and teammates
- A desire to build a diverse team that wins together and prioritizes customer success
AI at Toast
At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
*Bread puns encouraged but not required
The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions, if eligible), benefits, and equity (if eligible).
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
Apply today!
Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].
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For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
What the Team is Saying
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Toast Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave and family‑forming resources are highlighted as generous and inclusive. Backup child/adult care and caregiving supports further strengthen this area.
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Leave & Time Off Breadth — Flexible PTO, paid company holidays, and a paid sabbatical after extended tenure indicate broad time‑off options. Feedback suggests these policies compare well with peer tech employers.
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Wellbeing & Lifestyle Benefits — Access to no‑cost therapy/coaching, wellness stipends, and financial‑wellness resources is emphasized. These offerings extend support beyond core insurance into day‑to‑day wellbeing.
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What We Do
Toast is the all-in-one platform built for restaurants of all sizes. Toast provides a single platform of software as a service (SaaS) products and financial technology solutions that give restaurants everything they need to run their business, including point of sale, payments, supplier management, digital ordering and delivery, marketing and loyalty, and team management. By serving as the restaurant operating system across dine-in, takeout, and delivery channels, Toast helps restaurants increase revenue, streamline operations and deliver amazing guest experiences.
Why Work With Us
Our recipe for an awesome workplace: One splash of friendship A dollop of impact A sprinkle of no hierarchy & A heavy spoonful of individuality Mix these ingredients in a fast-paced and hardworking environment. Best paired with a side of interesting people who always bring their whole selves to work. *100% Sunday scary free
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Employees engage in a combination of remote and on-site work.
