Director, eCommerce Development

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Lead engineering excellence and drive the digital sales platform that shapes Spectrum's customer experience. As Director, eCommerce Development, you'll translate technical strategy into effective execution, manage senior talent, and ensure teams deliver high-quality solutions that advance business growth and customer satisfaction.
How You'll Make an Impact

• Lead engineering delivery across multiple product pods, ensuring software is scalable and released reliably
• Coach Senior Managers and Tech Leads, building strong leaders through feedback and accountability
• Enforce engineering standards, including code review quality, testing, and release discipline
• Resolve cross-team challenges such as dependencies, resource allocation, and environment issues, aligning efforts with Product and QA
• Collaborate with the Senior Director to turn technical strategy into actionable plans
• Integrate AI tools into engineering workflows to improve velocity and code quality
• Influence hiring, team structure, and engineering practices, balancing strategic planning with hands-on coordination

Working Conditions

• Work in an office environment with occasional travel, plus the option to work from home one day each week through Spectrum's Hybrid Work Policy

What You'll Bring to Spectrum
Required Qualifications
Education

• Bachelor's degree in computer science, Software Engineering, related technical discipline, or equivalent experience

Experience

• 8+ years in software engineering with progressive leadership responsibility
• 4+ years managing engineering teams, including other managers or senior tech leads
• 3+ years owning engineering delivery across multiple product teams (15+ engineers)

Skills

• Ability to drive engineering standards and quality across teams
• Experience working with cross-functional partners in product, design, architecture, and QA
• Strong technical judgment for architecture decisions and risk assessment
• Skilled at managing both full-time and contractor engineering talent
• Proven success delivering large-scale consumer-facing web applications
• Effective communication with business and technical audiences
• Understanding of modern web architecture (Angular preferred), Node.js orchestration, CI/CD pipelines, performance engineering, observability, analytics instrumentation, testing strategies, cloud infrastructure (AWS preferred), accessibility standards, and security practices
• Leadership, people management, talent development, delivery execution, cross-functional partnership, stakeholder communication, conflict resolution

Preferred Qualifications
Education

• MS or advanced degree preferred

Experience

• Experience in cable, telecommunications, software or online services
• Building high-traffic acquisition funnels, optimizing conversion and A/B testing
• Telecom domain knowledge, agile metrics, design system governance, headless CMS, AI-assisted development, team scaling, SDLC process improvements
• Experience leading eCommerce engineering in telecom or similar regulated industries
• Master's degree in Computer Science, Engineering
• Proven track record implementing large-scale digital transformation initiatives
• Familiarity with MACH architecture principles and microservices migration
• Experience managing distributed or remote engineering teams
• Proficiency in vendor management for software development partnerships
• Demonstrated ability to drive adoption of emerging technologies such as generative AI, edge computing or real-time personalization tools
• Background in budget ownership and financial planning for engineering organizations

#LI-DH1
MST716 2026-73844 2026
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
This job posting will remain open until 2026-05-31 09:00 PM (UTC) and will be extended if necessary.
The base pay for this position generally is between
$124,000.00 and $240,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans.
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