Join PatientPoint to be part of a dynamic team creating change in and around the doctor’s office. As a leading digital health company, we innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
Job Summary
PatientPoint is looking for a Director, Client Sales to lead retention and growth across our emerging pharmaceutical client base. You'll hunt new business to secure new clients leading to retention and expansion of the business. This is a high-visibility, high-growth seat on our Business Development team, with a strong internal support system built to help you deliver for clients and hit your numbers.
What You'll Do:
- Build deep expertise in point-of-care media so you can advise clients credibly on how to grow their footprint with PatientPoint.
- Develop and nurture multi-threaded relationships within each account, reducing single-point-of-contact risk and strengthening renewal likelihood.
- Identify and cultivate expansion opportunities — additional brands, new indications, incremental budget.
- Navigate complex client situations and internal processes, knowing when to loop in senior leadership or cross-functional support.
- Partner with Client Success and Marketing to ensure program performance data supports the renewal and expansion conversation.
What We Need:
- 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing.
- Working knowledge of the Business Development function and the specific dynamics of retaining and growing newly won clients.
- Strong knowledge of the emerging pharmaceutical landscape; point-of-care experience is a plus.
What You'll Need to Succeed:
- An outgoing, client-first mentality with genuine curiosity about what makes a brand's launch succeed.
- Fluency in RX brand marketing plans and objectives, and how to position PatientPoint's health vertical against them.
- A driven, independent operator who takes ownership of account outcomes without needing to be managed closely.
- Strong consultative instincts — able to bring data-backed recommendations to clients that improve program performance and surface the next opportunity.
- A collaborative approach; this role works closely with Client Success, Marketing, and BD leadership to deliver results.
About PatientPoint:
PatientPoint® is the Point of Change company, transforming the healthcare experience through the strategic delivery of behavior-changing content at critical moments of care. As the nation’s largest and most impactful digital network in 30,000 physician offices, we connect patients, providers and health brands with relevant information that is proven to drive healthier decisions and better outcomes. Learn more at patientpoint.com.
Latest News & Innovations:
- Why is PatientPoint a Best Place to Work! Read More
- Teammate Honored as "Top Woman in Tech". Read More
- Recognized on Vault’s Top Internship List. Read More
What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.
PatientPoint recognizes that privacy is important to you. Please read the PatientPoint privacy policy, we want you to be familiar with how we may collect, use, and disclose your information. Employer is EOE/M/F/D/V
Skills Required
- 5+ years of experience in pharmaceutical media sales, agency account management, or digital marketing
- Working knowledge of business development and the dynamics of retaining and growing newly won clients
- Strong knowledge of the emerging pharmaceutical landscape
- Point-of-care experience
- Fluency in prescription brand marketing plans and objectives
- Consultative ability to provide data-backed client recommendations
- Strong client relationship-building and collaboration skills
What the Team is Saying
PatientPoint Compensation & Benefits Highlights
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Leave & Time Off Breadth — Time off is substantial, with 25 front‑loaded PTO days plus 7 paid sick days, 11 paid holidays, and seasonal flexibility; feedback suggests this supports work–life balance. Policies like summer hours and a Friday meeting blackout further enhance usability.
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Parental & Family Support — Paid parental leave ranges from 4–12 weeks and a fertility reimbursement HRA covers eligible procedures up to a $10,000 lifetime max; feedback suggests these are standout offerings for a midsize employer. Survivor benefits at 2x salary add meaningful family protection.
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Retirement Support — 401(k) eligibility begins on hire with a 3% non‑elective safe‑harbor contribution that is 100% vested from day one. This provides guaranteed retirement savings even without employee deferrals.
PatientPoint Insights
What We Do
Our mission is to improve health outcomes through behavior change at the point of care and beyond. Every day, people make choices that shape their health, and at PatientPoint, we strive to support those decisions with the right information delivered at the right time. We're proud to power the largest network of digital devices in doctor's offices across the country — 125,000 healthcare providers, 32,000 offices, 169,000 digital devices, and 14+ specialties, with 1 in 3 prescriptions written by a PatientPoint provider. Through partnerships with trusted healthcare brands like Pfizer, P&G, Sanofi, Merck, NatureMade, and Bristol Myers Squibb, we're making a real difference — reaching more patients every day with the personalized content they need to guide their healthcare decisions. From the top down, we operate within a culture of collaboration and open-minded thinking. We're in it to win it as a team, not competing with each other. Your ideas are equally valued by leadership and colleagues alike. Our employees embody our values: trustworthy, driven, innovative and welcoming of diversity. We're always learning and encourage entrepreneurial thinking. We challenge the status quo and welcome new ideas from every corner of the organization. You can help make a difference in healthcare by discovering solutions that provide value to patients, providers, and sponsors. As a growing, evolving company, we offer real career and learning potential. You'll advance the industry, develop your career goals, and be rewarded for your efforts. PatientPoint is the trusted, established leader in patient engagement. Joining us means stability, rewards and benefits, professional growth, and the knowledge you're in the right place to do your best work.
Why Work With Us
We are a dynamic team committed to improve health outcomes through behavior change at the point of change and beyond. We innovate to positively impact patient behaviors. Our purpose-driven approach offers an inspirational career opportunity where you can contribute to improving health outcomes for millions of patients nationwide.
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PatientPoint Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
PatientPoint is a remote-first company with teammates in 30+ states. Our headquarters is in Cincinnati, along with our Innovation Center in NYC offers space for in-person collaboration while we stay connected through a strong virtual culture.
