Data Center Technical Specialist / Spécialiste technique du centre de données

Posted 2 Days Ago
Be an Early Applicant
Lévis, QC, CAN
In-Office
98K-181K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Consulting
The Role
Provides onsite technical support for a multi-tenant Supercomputing-as-a-Service data center. Responsibilities include system setup and shutdowns, diagnostics, troubleshooting, hardware break/fix, upgrades, warranty coordination, Linux administration, security protocol compliance, and collaboration with Site Reliability Engineers. The role requires enterprise server infrastructure, HPC, networking, storage, clustered systems, and data center hardware experience, with weekend and after-hours on-call rotation.
Summary Generated by Built In
Data Center Technical Specialist / Spécialiste technique du centre de données

  

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Who We Are:

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

Job Description:

   

HPE is seeking a Datacenter Technician to design, test and administer systems in support of the Supercomputing-as-a-Service (SCaaS) business.  This is an exciting opportunity to be a part of a key business with considerable growth potential.  In this role, you will be a contributing and important team member, working on solutions that will support a scaling customer base.  

This role will be performed onsite at the data center in Lévis, QC.

There will be weekend/off-hours on-call rotation for this position.

Primary Responsibilities

  • Part of a regional on-site team to build and support a multi-tenant cloud-based Supercomputing-as-a-Service business

  • Prepares, stages, sets up, and performs system startups/shutdowns, following established guides and procedures

  • Onsite technician maintaining and supporting all aspects of the supercomputer system

  • Perform diagnostics and troubleshooting, triaging and then escalating system issues that may occur

  • Involved in system upkeep and upgrades, including hardware maintenance, warranty service, replacements and expansions

  • Perform hardware break/fix hardware swap and coordinate factory warranty services

  • Follows all security protocols as defined by the security architect

  • Works closely with Site Reliability Engineers to ensure systems are operational at all times

Experience and Skills

  • 5+ years of experience supporting IT equipment (Servers, Switchers ...)

  • 5+ years of hands-on experience working on or supporting enterprise grade server infrastructures

  • Hands-on experience with the tools and infrastructure to support HPC systems at scale including networking and storage

  • Flexible and comfortable working on a varying and broad set of issues that may arise from day to day

  • Proficient in the use and operation of Linux-based environments including shells, system configuration and administrative skills.

  • Prior experience with large-scale clustered systems (preferably HPC experience with parallel compute systems)

  • Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

  • An understanding of high-speed networks

  • An understanding of the security concerns in a cloud environment

  • Experience with common data center hardware including CPUs, GPUs, management, and network equipment

  • An understanding of high-performance computing

  • BS in Computer Science, IT Management, or equivalent

Spécialiste technique du centre de données

HPE recherche un technicien de centre de données pour concevoir, tester et administrer des systèmes à l'appui de l'activité Supercomputing-as-a-Service (SCaaS). Il s'agit d'une opportunité passionnante de faire partie d'une entreprise clé avec un potentiel de croissance considérable. Dans ce rôle, vous serez un membre important et contributeur de l'équipe, travaillant sur des solutions qui prendront en charge une clientèle évolutive.

Ce rôle sera exécuté sur place au centre de données de la ville de Lévis, QC.

Il y aura une rotation sur appel en fin de semaine / hors des heures régulières de travail pour ce poste.

Les responsabilités

• Faire partie d'une équipe régionale sur site pour créer et prendre en charge une entreprise de supercalcul en tant que service basée sur le cloud et multi-locataires

• Prépare, organise, configure et exécute les démarrages/arrêts du système, en suivant les guides et procédures établis

• Technicien sur site assurant la maintenance et le support de tous les aspects du système de supercalculateur

• Effectuer des diagnostics et des dépannages, trier puis faire remonter les problèmes système qui peuvent survenir

• Impliqué dans la maintenance et les mises à niveau du système, y compris la maintenance du matériel, le service de garantie, les remplacements et les extensions

• Effectuez des remplacements/réparations de matériel et coordonnez les services de garantie d'usine

• Suit tous les protocoles de sécurité tels que définis par l'architecte de sécurité

• Travaille en étroite collaboration avec les ingénieurs de fiabilité du site pour s'assurer que les systèmes sont opérationnels à tout moment

Expérience et compétences

5 ans et plus d'expérience en soutien d'équipement informatique (serveur, commutateur réseau ​...)

5 ans et plus d'expérience pratique de travail ou de prise en charge d'infrastructures de serveurs de niveau entreprise

Expérience pratique des outils et de l'infrastructure pour prendre en charge les systèmes HPC à grande échelle, y compris la mise en réseau et le stockage

• Travail flexible et confortable sur un ensemble varié et large de problèmes qui peuvent survenir au jour le jour

• Maîtrise de l'utilisation et du fonctionnement des environnements basés sur Linux, y compris les shells, la configuration du système et les compétences administratives.

• Expérience préalable avec des systèmes en cluster à grande échelle (de préférence une expérience HPC avec des systèmes de calcul parallèles)

• Certifications applicables : CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC).

• Une compréhension des réseaux à haut débit

• Une compréhension des problèmes de sécurité dans un environnement cloud

• Expérience avec le matériel de centre de données commun, y compris les processeurs, les GPU, la gestion et l'équipement réseau

• Une compréhension du calcul haute performance

• BS en informatique, gestion informatique ou équivalent

Rejoignez-nous et faites votre marque!

Nous offrons:

• Un salaire compétitif et des avantages sociaux importants

• Environnement de travail diversifié et dynamique

• Équilibre entre vie professionnelle et vie privée et accompagnement au développement de carrière

• Une vie incroyable à l'intérieur de l'élément! Envie d'en savoir plus?

Alors restons connectés!

https://www.facebook.com/HPECareers

https://twitter.com/HPE_Careers

HPE est un employeur offrant l'égalité des chances en matière d'emploi / vétérans / handicapés / LGBT et action positive. Nous nous engageons à promouvoir la diversité et à bâtir une équipe qui représente une variété d'antécédents, de perspectives et de compétences. Nous ne faisons pas de discrimination et toutes les décisions que nous prenons sont prises en fonction des qualifications, du mérite et des besoins commerciaux. Notre objectif est d'être une équipe mondiale diversifiée, représentative de nos clients, dans un environnement inclusif où nous pouvons continuer à innover et à grandir ensemble.

L’accommodement de besoins particuliers pour les candidats qualifiés pourra être considéré, conformément à la politique d’accommodement de HPE.

Le genre masculin a été utilisé sans aucune intention discriminatoire et dans le seul but de faciliter la lecture et de ne pas alourdir le texte.

What We Can Offer You:

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Let's Stay Connected:

Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.

#canada

Job:

Services

Job Level:

TCP_04

    

"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
– Canada: Annual Salary CAD 97,600 - 181,000
The listed salary range reflects base salary. Variable incentives may also be offered.
L’échelle salariale prévue pour un nouvel embauché basé au Canada occupant ce poste est indiquée ci-desus. L'offre peut varier dans cette échelle en fonction de l'emplacement géographique, de l'expérience professionnelle, de et/ou du niveau des compétences. S'il s'agit d'un rôle de vente, l'échelle salariale indiquée reflète le salaire de base combiné à la rémunération des ventes ciblées. S'il s'agit d'un rôle non commercial, l'échelle salariale indiquée reflète uniquement le salaire de base. Des incitations variables peuvent également être proposées. "

Information about employee benefits offered in Canada can be found at https://myhperewards.com/pdf/hpe-recruit-brochure-can.pdf

Des informations sur les avantages sociaux offerts sont disponibles sur https://myhperewards.com/pdf/hpe-recruit-brochure-can-fr.pdf

HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

   

Recruitment Fraud Alert

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.

Skills Required

  • 5+ years supporting IT equipment, including servers and network switches
  • 5+ years of hands-on experience supporting enterprise-grade server infrastructure
  • Hands-on experience supporting large-scale HPC systems, including networking and storage
  • Proficiency with Linux-based environments, shells, system configuration, and administration
  • Experience with large-scale clustered systems
  • Understanding of high-speed networks
  • Understanding of cloud security concerns
  • Experience with data center hardware, including CPUs, GPUs, management equipment, and network equipment
  • Understanding of high-performance computing
  • Bachelor's degree in Computer Science, IT Management, or equivalent
  • CompTIA A+, Server+, Network+, or Basic Structure Cabling certification

Hewlett Packard Enterprise Compensation & Benefits Highlights

  • Parental & Family Support Parental leave is frequently highlighted as a standout, with extended fully paid time off and transition support for new parents. Additional offerings like backup childcare and family-care programs strengthen the family-friendly profile.
  • Retirement Support Retirement programs, including employer-supported 401(k) matching, are consistently cited as solid components of the package. Feedback suggests these offerings contribute meaningful long-term financial support.
  • Wellbeing & Lifestyle Benefits Work-life and wellness features such as Wellness Fridays, flexible/hybrid work, and volunteer time off are commonly emphasized. Feedback suggests these elements enhance balance and day-to-day experience.

Hewlett Packard Enterprise Insights

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The Company
HQ: Houston, TX
85,422 Employees
Year Founded: 2015

What We Do

In 1939, Bill Hewlett and Dave Packard, college friends turned business partners, started the original Silicon Valley startup in the space of a rented Palo Alto garage. Starting with audio oscillators, the friends built the foundation for a company that would grow to become a global leader in enterprise technology. More than 75 years later, our success is exemplified through our employees’ drive to advance ideas that bring meaningful innovations to life for our customers and partners around the globe. We are guided by our mission to help customers use technology to turn ideas into value, and empower them to transform industries, markets and lives. We simplify Hybrid IT, power the Intelligent Edge and provide the expertise to make it all happen.

Hewlett Packard Enterprise Offices

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