About the team
Wolters Kluwer’s Digital Experience Group (DXG) designs user-centered solutions across our global Tax & Accounting (TAA) portfolio. Our UX teams work at the intersection of Product, Engineering, and domain expertise, solving complex problems across multi-product ecosystems.
In the UK, we support accountants and tax professionals with mission-critical software that enables compliance, advisory services, and efficient day-to-day operations in a highly regulated environment. The work is detail-heavy and high-stakes, requiring a strong focus on usability, accuracy, and trust.
About the role
As a mid-level CX/UX Designer in the UK UX team at Wolters Kluwer Tax & Accounting, you will contribute to the design of intuitive, scalable digital experiences for professional users working in a regulated, information-intensive environment. As part of a cross-functional product team, you will help translate complex requirements into clear, effective solutions that balance user needs with business, technical, and regulatory considerations. You will collaborate closely with product managers, engineers, and domain experts, contributing to design across the product lifecycle and helping to maintain a high standard of usability, consistency, and quality across the product experience.
Key responsibilities
Design structured user flows and interaction models to support complex, data-heavy workflows in regulated environments.
Create and use prototypes at appropriate levels of fidelity to explore ideas, communicate design intent, and validate workflows and interaction patterns.
Participate in usability testing with professional users and help translate findings into practical design improvements.
Prepare designs for development at an appropriate level of detail, working closely with engineers to support smooth handover.
Contribute to shared design systems and patterns, following established standards and governance to maintain consistency and scalability.
Work closely with product managers, engineers, and domain experts to balance user needs with regulatory, business, and technical considerations.
Explain design decisions clearly within cross-functional teams, using research, data, and usability principles to support your thinking.
Iterate on designs based on user feedback, analytics, technical constraints, and changing priorities.
Stay up to date with enterprise UX trends, accessibility standards, and relevant best practices, applying them thoughtfully where appropriate.
Use AI tools where appropriate to support research, ideation, documentation, and prototyping, and contribute to discussions about AI-driven capabilities within the product.
Required skills & competencies
UX & interaction design
Solid experience designing structured user flows and interactions for data-heavy or compliance-driven software.
Proficiency with Figma, including creating and maintaining UI designs, prototypes, and design assets to a level of detail suitable for development.
Experience using and contributing to shared design systems in multi-product environments, applying established patterns and extending them where appropriate.
Research & validation
Experience participating in or supporting usability testing with professional users.
Ability to work with others to translate research findings and insights into practical, user-centered design improvements.
Enterprise collaboration
Comfortable working in cross-functional, matrixed teams within a large organization.
Ability to balance user needs with business, regulatory, and technical considerations.
Clear and confident communication skills, with the ability to explain design decisions and rationale within team and project contexts.
Openness to feedback and the ability to engage in constructive design critique, iterating on work collaboratively rather than defensively.
A learning mindset, with willingness to build domain knowledge over time, ask questions, and adapt approaches as understanding deepens.
AI & innovation
Familiarity with using AI tools as part of everyday design work, including emerging AI-assisted prototyping capabilities, as well as support for research synthesis, ideation, and documentation.
Ability to engage in discussions with product, engineering, and domain experts about how AI-driven capabilities could support professional user workflows thoughtfully and responsibly, applying judgment about what is useful in practice and where human input remains important.
Portfolio
A portfolio is required as part of the application, demonstrating experience designing complex digital products and taking work from early exploration through to delivery-ready outcomes.
Eligibility
This role is open to candidates who are legally authorized to work in the United Kingdom. Visa sponsorship is not available for this position.
To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Skills Required
- Experience designing structured user flows and interactions for data-heavy or compliance-driven software
- Proficiency with Figma for UI design, prototyping, and design assets
- Experience using and contributing to shared design systems in multi-product environments
- Experience participating in or supporting usability testing with professional users
- Portfolio demonstrating complex product design from exploration to delivery-ready outcomes
- Ability to work in cross-functional, matrixed teams and communicate design rationale clearly
- Familiarity with using AI tools for research, ideation, documentation, and prototyping
- Willingness to build domain knowledge in tax and accounting and follow regulatory constraints
- Legally authorized to work in the United Kingdom (visa sponsorship not available)
Wolters Kluwer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wolters Kluwer and has not been reviewed or approved by Wolters Kluwer.
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Leave & Time Off Breadth — Time away benefits are positioned as broad, spanning vacation and sick time plus paid holidays and other covered leave types. Paid parental and caregiver leave, bereavement leave, and a volunteer day contribute to a more comprehensive time-off offering.
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Retirement Support — Retirement support is framed as meaningful through access to a 401(k)/retirement plan paired with company matching and additional contribution features in some descriptions. This is reinforced by mentions of profit sharing and other long-term savings-oriented programs.
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Parental & Family Support — Family-oriented support stands out through adoption assistance and paid parental leave provisions. These benefits are described alongside other caregiver supports that extend beyond basic leave categories.
Wolters Kluwer Insights
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services. Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide. Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
