Customer Services Advisor

Posted 7 Days Ago
Be an Early Applicant
3 Locations
In-Office
Entry level
Biotech
The Role
Provide excellent customer service to internal and external customers in a fast-paced environment. Responsibilities include troubleshooting, building relationships, accurately capturing data, multitasking, and supporting customer satisfaction and business growth. The role offers shift flexibility, comprehensive training, development opportunities, and potential career progression within a global organization.
Summary Generated by Built In

Do you want to be a part of a Global organisation committed to the investment in Equality, Diversity, and Inclusivity?

With 43% of our Board of Directors being female, our pledge is to diversify and inclusively draw on different skillsets, talents, resources, and energies to improve the growth of our business; in doing so we understand the importance of a fun and vibrant environment, with a valuable team dynamic, internally and externally!

Are you driven to succeed? Dependable, and a trouble shooter? Do you have the ability to build excellent relationships? If so, we want you to consider becoming part of a Global business leader in our industry; helping us drive our businesses growth by partnering with our external and internal customers to demonstrate excellent customer satisfaction.

As an industry leading provider with over 100 years success rate, we believe the best teams are diverse and inclusive; this allows us to grow our talent and help them to achieve success. Our success is because of our people, and we are committed to ensuring that we train and develop our associates to continue our legacy of exceptional standards. With opportunities to progress for those interested in developing their careers.

What’s in it for you?

  • Hours that fit your schedule - we aim to be as flexible as possible, and offer a variety of shift patterns, that cover days, evenings and weekends.

  • Investment in your training, development, and qualifications

  • 25 days holiday plus 8 days bank holiday

  • 4% Flexible Benefits. A wide range of benefits (extended to families), including private medical health, dental health; option to purchase up to 5 additional days holiday or to be used as a salary increase

  • Pension and Life Insurance benefits

  • Recognition of exceeding targets inclusive of career development

  • Opportunity to purchase company shares

  • A long-term career within a business that recognises the talent to progress, inclusive of global opportunities

As a Customer Service Agent for Ecolab we will provide you with the tools and experience to be an expert for those closest to us; our associates, and our customers. You will have excellent attention to detail and be able to multitask in order to ensure data is captured whilst building and retaining relationships. Here at Ecolab we thrive on fast paced and driven environments, this allows us to fully exert ourselves in collaborative, energised and dynamic teams that enable us to learn, innovate and develop ourselves.

If you think you’re up for the challenge, combined with our first-class training we can make you a winner!

Skills Required

  • Excellent attention to detail
  • Ability to multitask
  • Troubleshooting ability
  • Ability to build excellent relationships
  • Dependability

Ecolab Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ecolab and has not been reviewed or approved by Ecolab.

  • Retirement Support Feedback suggests the company provides strong retirement programs, including a 401(k) with employer matching and a pension, alongside options like an employee stock purchase plan. Offerings such as retiree healthcare benefits and diverse investment choices reinforce long-term financial support.
  • Healthcare Strength Feedback suggests medical coverage is broad, with HSA plan options and company contributions, prescription benefits, dental and vision, and virtual care and mental health support. Company-paid wellness programs and income protection (short- and long-term disability, life and accident) further strengthen core coverage.
  • Parental & Family Support Family-focused programs include fertility support, adoption assistance, and paid parental leave, complemented by counseling and resource services. These offerings are positioned as supportive of employee well-being across different life stages.

Ecolab Insights

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The Company
HQ: Saint Paul, MN
29,154 Employees

What We Do

A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $12 billion and more than 44,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world. For more Ecolab news and information, visit www.ecolab.com, or follow us on twitter.com/ecolab, facebook.com/ecolab or instagram.com/ecolab_inc.

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