Customer & Field Facilitation Coordinator

Reposted Yesterday
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Mooresville, NC, USA
Hybrid
Entry level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
The Customer & Field Facilitation Coordinator position involves supporting field operations and facilitating effective communication between departments to improve service delivery and customer satisfaction.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
What You Will Do
The primary purpose of this role is to develop the strategy and execution of all customer and field facilitation events. This will include creating a strategy, budgeting, purchasing, event coordination, scheduling, record keeping, communications, and reporting.
Responsibility Statements
• Develops the annual strategy, execution and back up plans for all customer facing & field facing facilitation events.• Plans, coordinates, and executes multiple components of events with high attention to detail. Coordinates with event vendors and follow corporate processes to book and set up multiple meeting rooms, both on and offsite and/or in virtual space.• Maintains strong relationships, and effectively communicates, with catering, A/V support, room master, and facilities.• Negotiates and secures the necessary materials, resources, and facilities at the lowest possible costs to meet event requirements.• Monitors the budget, submits invoices for all expenses, allocates expense management.• Manages the ordering and inventory control and supplies for events while anticipating material needs and changes based on the evolution of events.• Manages, produces, and supports effective communications between the company and outside vendors/customer, as well as internal business partners within Pro Outside Sales• Records critical event management data of events (computer-based data entry and management)
What you Need to Succeed
Minimum Qualifications• High School Diploma and 3 years relevant work experience.• Basic computer software knowledge and experience, including MS Office Suite applications and Adobe Acrobat.• Ability to effectively communicate and respond situationally/appropriately.• Ability to handle multiple tasks simultaneously.• Time management, analytical, and troubleshooting skills.• Demonstrated customer focus and client satisfaction orientation.
Preferred Qualifications• Bachelor's Degree - in business, HR, or related field and 0-1 years relevant work experience.
About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

What the Team is Saying

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Seemantini Godbole
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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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