What You Will Own and Deliver
- Brand leadership: Own and evolve CertifID’s visual identity and brand system across channels (web, social, campaigns, events, paid media, sales enablement). Ensure clarity, consistency, and distinctiveness.
- Creative direction: Translate business and marketing goals into compelling creative strategies, concepts, and stories that differentiate CertifID in fintech/cybersecurity and real estate.
- Integrated campaigns: Partner with marketing to concept, storyboard, art direct, and ship launch campaigns and always-on programs with a consistent narrative from top-of-funnel through lifecycle.
- Motion and video: Lead motion design and video from storyboard to delivery. Create or direct animation, title design, explainers, product-adjacent demos, and social-first short-form.
- Content design: Oversee and contribute to the creation of high-quality visuals, presentations, sales collateral, event assets, and thought leadership content.
- Standards and systems: Maintain and expand brand guidelines, component libraries, and templates to scale creative quality and speed.
- Quality bar and reviews: Run creative reviews and feedback loops that raise craft quality and ensure on-time delivery.
- Cross-functional influence: Collaborate with marketing, sales, execs, and product partners; proactively connect dots across the business to anticipate needs and opportunities.
- Resourcing and vendor management: Manage external creative partners and agencies when needed, including briefs, scopes, timelines, and quality control.
Responsibilities
- Lead concept development, art direction, and design across campaigns and channels.
- Create storyboards, style frames, and mood boards for motion and video; direct or produce animation.
- Design and ship assets across web, social, email, events, and sales enablement; ensure cohesive visual polish.
- Develop narratives and visual systems that clarify complex ideas and reinforce brand positioning.
- Establish processes, tools, and templates that improve creative throughput and consistency.
- Present work and rationale to senior leaders; incorporate feedback while protecting the creative vision.
- Track performance of creative assets with marketing partners and iterate based on insights.
- Manage external creative agencies to deliver on-brand, on-time campaigns; set briefs, align on timelines, and ensure quality across deliverables.
Qualifications
- 7+ years in brand/visual design or art direction within B2B SaaS, agency, or related fields (a blend of in-house and agency experience is a plus).
- Portfolio demonstrating brand systems, campaign storytelling, motion design, and cross-channel execution. Please include link (required).
- Expertise with Adobe Creative Cloud and/or Figma; strong typography, layout, color, and composition.
- Hands-on motion skills (After Effects or similar) and experience directing video and animation.
- Experience crafting storyboards and managing production from concept through delivery.
- Ability to connect creative strategy to business objectives, prioritizing impact and clarity.
- Comfort presenting to executives and partnering across marketing, sales, and product.
- Experience designing physical deliverables, including event booth graphics, large-format signage, and printed collateral.
- Self-directed with strong organization, able to toggle between strategic direction and hands-on creation in a fast-moving environment.
- Experience managing agencies or freelancers and holding vendors to a high-quality bar.
Nice to Have
- Experience in fintech, cybersecurity, or real estate.
- Illustration for icons, diagrams, or character work.
- Experience building scalable brand systems or design libraries.
- Photography and/or Videography is a bonus!
- Video editing and sound design skills.
Benefits
- Flexible vacation
- 12 company-paid holidays
- 10 paid sick days
- No work on your birthday
- Health, dental, and vision Insurance (including a $0 option)
- 401(k) with matching, and no waiting period
- Equity
Top Skills
What We Do
CertifID helps to create a world without wire fraud. Started after our co-founder was hit by fraud – we’re the only company dedicated to fighting fraud for the real estate industry with an identity verification SaaS platform, insurance, and proven recovery services. CertifID helps safeguard billions of dollars every month from fraud and provides peace of mind with direct insurance coverage on every wire it protects.
Why Work With Us
CertifID is a mission-driven company. Everyone on the team has an important role in protecting our customers. In fact, "Protect the Customer" is the first of our core values, which helps us PROGRESS as individuals and as a team. To learn more about our core values and how they guide our day to day work, visit certifid.com/careers.
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CertifID Teams
CertifID Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.


















