Role Overview:
We are seeking a Scrum Master to support the Workday Nexus / Workday Wellness team within the Group Analytics Platform (GAP) Agile Release Train. This role supports a high-visibility, integration-heavy platform connecting Workday with enterprise systems, external gateways, and data platforms. The ideal candidate is a delivery-focused servant leader who goes beyond ceremony facilitation to actively manage dependencies, remove impediments, and drive disciplined execution across application, data, environment, and platform teams.
What You'll Do:
Agile & SAFe® Execution
- Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Reviews, Retrospectives) with focus on outcomes
- Ensure consistent application of Agile and SAFe® practices
- Coach teams on self-organization, accountability, and continuous improvement
Program Increment (PI) & Delivery Management
- Prepare team for PI Planning with clear backlog readiness and dependencies
- Support PI breakout sessions and ensure realistic sprint/PI commitments
- Track sprint and PI progress; surface risks early and drive corrective actions
Dependency & Impediment Management
- Proactively identify and manage dependencies across:
- External Partner (Workday)
- Application and API teams
- Data and database teams
- Environment, DevOps, security, and external gateway teams
- Remove blockers and escalate impediments through ART governance as needed
- Shield the team from unplanned work and late scope changes
Integration-Focused Delivery (Workday Wellness Specific)
- Support delivery of integration-heavy capabilities, including:
- Inbound and outbound APIs
- External gateway integrations
- Notifications, subscriptions, and profile services
- Ensure sprint commitments account for external dependencies and environment readiness
- Coordinate execution across onshore/offshore teams and vendors
Metrics, Transparency & Governance
- Track and report Agile metrics (velocity, predictability, quality trends) using JIRA
- Ensure sprint commitments are measurable and delivery is transparent
- Partner with Product Owner and RTE on delivery visibility and governance
Stakeholder Communication & Team Enablement
- Act as a key delivery contact for Product Owners, leadership, and partner teams
- Communicate risks, status, and blockers clearly and professionally
- Support onboarding, ways-of-working alignment, and continuous improvement initiatives
What You'll Bring:
- 7+ years of Agile delivery experience; 3+ years as a Scrum Master
- Hands-on experience in a SAFe® Agile Release Train
- Proven ability to manage cross-team and external dependencies
- Strong facilitation, communication, and conflict-resolution skills
- Experience with JIRA and Confluence
Preferred Qualifications
- SAFe® Scrum Master (SSM) or SAFe® Agilist certification
- Experience with integration-heavy platforms (APIs, external systems, data pipelines)
- Exposure to Workday integrations, HR/Benefits platforms, or enterprise gateways
- Experience working with distributed/onshore-offshore teams
Pay Transparency
Salary Range: $133,000-$190,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Company Overview
At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.
Our diverse business portfolio creates opportunities to make a difference across industries and communities-inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you'll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.
As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what's next, and your growth powers it.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.
Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees' needs.
Job Requisition ID: 93851
What the Team is Saying
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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New York Life Insurance Company Teams
New York Life Insurance Company Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
