Senior Associate, Experience & Digital Marketing Business Planning, Brand Program Planning and Prod

Sorry, this job was removed at 10:35 p.m. (UTC) on Monday, Sep 14, 2026
New York, NY, USA
Hybrid
100K-128K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
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The Role
Lead portfolio planning and delivery for Experience & Digital Marketing programs, coordinating multi-year roadmaps, production planning, resource allocation, risk mitigation, and governance. Facilitate cross-functional workshops, maintain integrated roadmaps and dependency maps, track delivery and OKRs, and improve planning and reporting using tools like Workfront and AI. Drive alignment across creative, content, technology, and business stakeholders.
Summary Generated by Built In
Job Requisition ID: 94022
Location Designation: Hybrid - 3 days per week
Job Title: Senior Associate, Experience & Digital Marketing Business Planning, Brand Program Planning and Production (PF4)
When you join New York Life, you are joining a company that values career development, collaboration, innovation, and inclusiveness. You will have the opportunity to grow your career while developing personally and professionally through various resources and programs. New York Life is a relationship-based company and appreciates how both virtual and in-person interactions support our culture.
This role is part of the Business Planning team, in the Experience & Digital Marketing organization (E&DM). Business Planning supports E&DM and enterprise partners through (1) management of E&DM's integrated business plan, roadmap, and portfolio of work, (2) mobilization and delivery management of large-scale, cross-functional programs and projects that support E&DM's strategic goals, and (3) the empowerment of E&DM employees to organically grow, connect, and collaborate to achieve business outcomes.
You would be responsible for supporting the Brand Program Business Planning Lead in the mobilization, production, and delivery management of large-scale brand and experience marketing programs by defining and facilitating the planning, sequencing, production, and delivery of integrated campaigns.
What great looks like in this role:
You are a motivated, adaptable, and extremely detail-oriented candidate who can support large-scale brand and experience marketing production efforts - from campaign planning and creative development through to production shoot coordination, post-production, final asset delivery, launch readiness, and reporting. You understand how creative campaigns and films come to life, including preproduction, production shoots, post-production, talent coordination, contractual dependencies, budget tracking, rights and usage considerations, deliverable management, and cross-channel activation.
You are eager to engage with and listen to employees and partners of all levels, bringing passion, production discipline, strategic planning detail, and thoughtfulness to every interaction. You are a strong team player who takes direction well, follows through reliably, and knows how to support senior program leads, creative partners, and cross-functional stakeholders with clarity, flexibility, and good judgment.
You have strong written and verbal communications and are comfortable creating and managing detailed project and production plans, facilitating cross-functional teams of stakeholders, synthesizing outputs, and asking the right questions to uncover dependencies, risks, and production needs. You are a critical thinker with the ability to manage multiple details across fast-moving workstreams. You are highly organized, and able to bring structure, calm, and momentum when timelines shift, talent availability changes, edits evolve, budgets move, or stakeholders need fast alignment.
Key Responsibilities:
  • Support the planning and delivery of brand and experience marketing programs, helping ensure creative campaigns, films, and campaign assets are planned, sequenced, produced, reviewed, approved, and delivered on time and on budget.
  • Support the development and management of production planning and details across internal teams, creative agencies, production agencies, media teams, legal, procurement, finance, business affairs, and external vendors, helping ensure production requirements, timelines, dependencies, approvals, and resource needs are fully understood and actively managed.
  • Partner with creative, brand, media, web, social, communications, and experiential teams to help ensure campaign outputs are connected across channels and delivered in accordance with approved creative strategy, campaign objectives, brand standards, specifications, and launch plans.
  • Support cross-functional planning, governance, and decision-making across stakeholders, helping drive alignment on priorities, milestones, dependencies, risks, budget impacts, and production tradeoffs through planning sessions, status meetings, and written updates.
  • Maintain production and program management artifacts, including integrated program and production timelines, milestone roadmaps, status trackers, capacity and dependency views, deliverable lists, review and approval plans, budget and contracting inputs, and planning assumptions.

Skills & Competencies:
  • Production and project management experience within marketing, creative, brand, and/or experience activations, with a strong understanding of how marketing strategies, campaigns, and activations are planned, produced, and delivered.
  • Strong collaboration and teamwork skills (including internal employees and third-party partner resources). Ability to work cross-functionally and partner with colleagues at all levels of the organization.
  • Self-starter and problem solver, with the ability to manage multiple efforts and balance work strategically. You have no problem working in the gray.
  • Strong organization skills and ability to prioritize work in a deadline driven environment. Detail-oriented is an absolute must.

Experience:
  • A minimum of a bachelor's degree and at least 7 years of relevant experience
  • Candidate must bring proven knowledge of creative and content production, including production operations, rights and usage management, talent and asset licensing, vendor management, budgeting, delivery planning and management.
  • Proficiency in using digital tools and platforms. Familiarity with Adobe Workfront would be a great value-add. The team also heavily uses AI, and the candidate must either be "all-in" on learning and scaling (training is provided by the company) - or, proven experience using AI is an incredibly strong value-add.

Job Level: LEVELPF4
Pay Transparency
Salary Range: $100,000 - $128,000
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94022
#BI-Hybrid

Skills Required

  • Bachelor's degree
  • At least 7 years of relevant experience
  • Proven experience in cross-functional and large-scale business planning, activation production, strategy, project/program planning or management
  • Experience within a marketing, creative, content, digital, or customer experience organization
  • Strong command of PowerPoint and ability to tell complex narratives through slides
  • Strong written and verbal communication and public speaking skills
  • Strong organizational skills, detail-oriented, ability to prioritize in deadline-driven environments
  • Willingness to learn, adopt, and scale AI tools or proven experience applying AI to create efficiencies
  • Familiarity with Adobe Workfront
  • Knowledge of Tier 1 creative and content production operations, rights and usage, vendor management, budgeting, workflow governance, and resourcing

What the Team is Saying

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New York Life Compensation & Benefits Highlights

  • Retirement Support — The package prominently features a defined‑benefit pension alongside a 401(k) with company match, with some materials noting day‑one vesting. This combination is repeatedly highlighted as a standout for long‑term security.
  • Parental & Family Support — Offerings include fertility support, adoption assistance, childcare and elder‑care resources, backup childcare/tutoring, and expanded paid new‑parent leave. These benefits are presented as broad, practical supports for caregivers.
  • Healthcare Strength — Listed benefits span medical, dental, vision, spending accounts, life and disability coverage, plus EAP, counseling, wellness resources, and fitness perks. The breadth of core health coverage is consistently emphasized for corporate roles.

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The Company
HQ: New York, NY
12,000 Employees
Year Founded: 1845

What We Do

At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.

Why Work With Us

New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.

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