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Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
As a Content Creator, you'll develop and produce engaging content for social media, focusing on UGC-style videos to enhance brand presence and drive user engagement. You'll leverage trends and data to optimize creative approaches, collaborating closely with peers for impactful content production.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients, including one in every county in the United States, and in 98% of primary care deserts.
Ro has been recognized as a Fortune Best Workplace in New York and Health Care for four consecutive years (2021-2024). In 2023, Ro was also named Best Workplace for Parents for the third year in a row. In 2022, Ro was listed as a CNBC Disruptor 50.
As a Content Creator on our team, you’ll help shape the future of healthcare by producing authentic, high-performing creative for Ro’s paid social channels. This role is hands-on and dynamic, you’ll capture, edit, and design engaging video and UGC-style content that feels native to TikTok, Meta, and other platforms where our brand shows up.
You’ll be both a storyteller and creator, comfortable with everything from man-on-the-street interviews to impromptu podcast-style clips, to jumping on emerging social trends. The right candidate thrives at the intersection of strategy and execution, pairing strong design sensibility with a scrappy, social-first mindset.
We’re looking for someone who’s ready to help build our brand in ways that empower people to make proactive, informed decisions about their health, and who believes that great content, whether polished or lo-fi, can make clinically sound health info more accessible to all.
We believe in rolling up our sleeves and staying hands-on — concepting, writing, and building things that matter. At Ro, we’re makers.
What You’ll Do
- Conversion-Focused Content Capture, edit, and design platform-native paid social creative (video, UGC, static) that drives engagement and measurable results (CTR, CVR, CAC).
- UGC + Video Expertise Lead the creation of trend-driven UGC-style ads and short-form video. Make sure every piece feels authentic, fresh, and aligned with Ro’s brand.
- Trend Spotting + Adaptation Stay ahead of social and cultural trends, quickly translating them into engaging content. Be ready to test new formats, experiment with lo-fi approaches, and adapt to what’s working in real time.
- Data-Driven Iteration Generate and test a high volume of ad concepts, using performance insights to refine creative approaches and develop new hypotheses.
- Process + Scaling Build templates and frameworks that speed up creative iteration and bring consistency across campaigns. Collaborate with copywriters to stretch the brand into new formats and executions.
- Execution + Collaboration Own projects end-to-end: from capturing raw footage to editing final deliverables. Work independently as well as with teammates, external partners, and freelancers to deliver content at speed and scale.
What You'll Bring to the Team:
- A strong portfolio (portfolio site, social account, or drive link) showcasing direct-response creative, especially UGC-style video, social-first campaigns, and trend-driven work.
- Hands-on experience capturing, editing content (Premiere, After Effects, or similar), and designing elements, with proven ability to adapt storytelling to different platforms.
- Familiarity with paid social performance metrics (CTR, CVR, CAC) and experience optimizing creative for results.
- Solid design craft and fundamentals (type, color, layout) with proficiency in Figma and motion/video tools.
- A sharp sense for what feels authentic and performs well across TikTok, Meta, and other social channels.
- Comfort switching between high-fidelity design and scrappy, quick-turn video/UGC content — including live capture, street interviews, and spontaneous content.
We've Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
- We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target base salary for this position ranges from $108,000 to $130,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
After Effects
Figma
Premiere
What the Team is Saying
Kim
General Manager
Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
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The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
Gallery
Ro Teams
Ro Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
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