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The software company powering the path to the world’s new medicines.
The Role
As a Consultant, you will implement Vault Safety for life sciences customers, defining business processes and ensuring successful project delivery while collaborating with stakeholders.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Veeva is looking for system implementation experts to join the Professional Services team and support implementations of our Vault Safety solution. We want innovative thinkers with Life Sciences expertise who are ready to challenge the status quo with new technology.
As a key member of our Professional Services team, you will work side-by-side with customers and our senior consultants to implement Vault Safety. In this role, you will support the overall delivery of Vault Safety for our customers. You will define and drive business processes, support the project team in delivering the solution, and guide our customers throughout the implementation programs.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Support life sciences customers in the rapid configuration and implementation of Vault Safety
- Execute workshops and lead customer discussions of the Vault Development Cloud
- Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
- Gather customer functional and technical requirements to support business processes; translate requirements into system configuration
- Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
- Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
- Ensure customer success from beginning to end of the engagement life cycle
Requirements
- 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
- Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
- Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
- Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design software solutions
- Exposure to life sciences compliance and computer systems validation requirements
- Ability to travel up to 50% (no travel currently due to COVID)
Nice to Have
- Knowledge of Drug Safety and Pharmacovigilance processes and regulations
- Experience supporting high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
- Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications, including adjacent solutions for Signal Detection and/or Analytical Reporting
- Life science, computer science, or related degree
- SaaS/Cloud experience
- Experience in services delivery management and/or systems implementation
- Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; San Diego, CA; Philadelphia, PA; Chicago, IL; RTP, NC; Indianapolis, IN; Columbus, OH)
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $80,000 - $200,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-RemoteUS#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
- Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
- Proven ability to collaborate with diverse stakeholders
- Ability to act with speed to understand business requirements
- Exposure to life sciences compliance and computer systems validation requirements
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Equity Value & Accessibility — Equity is broadly distributed across the company, positioning most employees as shareholders. Stock-based incentives can materially enhance total compensation, particularly at higher seniority.
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Flexible Benefits — Work Anywhere enables remote-first flexibility with options to use offices and to gather through offsites or coworking weeks. This structure supports collaboration while minimizing rigid on-site requirements.
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Healthcare Strength — Core coverage includes medical, dental, vision, HSA/FSA, life and disability, and EAP. Supplemental perks such as commuter assistance and wellness or gym reimbursements are available in some locations.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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