We are currently hiring for our implementation team that serves customers from SMB to Enterprise. Our ideal candidate will partner with our customers to ensure they are leveraging the full capabilities of our solutions. We want team players who are focused on delivering exceptional customer success, thrive as a self-starters, and are excited to challenge the status quo.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role, and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements. Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
What You'll Do
- Lead customers in the process of discovery workshops that align with best practices and drive to solutions based on requirements
- Take complex client and solution concepts and articulate them to audiences of varying perception levels to provide application expertise and knowledge
- Develop and leverage expertise in our Vault platform
- Plan, Manage, and perform application build, test, and deploy activities
- Identify and monitor interdependencies between various program or project workstreams
- Create project deliverables and standards (e.g., including process standards)
- Plan and establish after-go-live activities including ongoing support and ongoing application changes to align to full capabilities
Requirements
- 3+ years of demonstrated consulting or equivalent experience
- Proven track record in meeting with senior management and executives as a subject matter expert
- Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
- Strong presentation and solution design skills
- Travel requirements depend on the team and can be aligned based on personal requirements with post-implementation being a non-travel role and implementation being travel up to 25%.
Nice to Have
- Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
- Industry experience in Life Sciences, Healthcare, or CRM
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with Veeva previously.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
Perks & Benefits
- Medical, dental, vision, and basic life insurance
- Flexible PTO and company paid holidays
- Retirement programs
- 1% charitable giving program
Compensation
- Base pay: $70,000 - $140,000
- The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.
#LI-Remote#LI-Associate
Skills Required
- 3+ years of demonstrated consulting or equivalent experience
- Industry experience in Life Sciences, Healthcare, or CRM
- Proven track record meeting with senior management and executives as a subject matter expert
- Ability to take complex client and vendor concepts and articulate them to audiences of varying perception levels
- Strong presentation and solution design skills
- Willingness/ability to travel (implementation roles up to 25%) and be in proximity to an airport
- Experience working with life sciences customers (pharmaceutical, biotechnology, medical/diagnostic devices)
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Flexible Benefits — Work Anywhere options, remote flexibility, and adaptable work schedules are emphasized, offering notable autonomy and location choice where role-specific rules allow.
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Leave & Time Off Breadth — Flexible personal time off is available where permitted, complemented by a company-wide holiday break that enhances rest opportunities.
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Wellbeing & Lifestyle Benefits — Physical and mental-health programs, wellness initiatives, fitness stipends, and onsite amenities at headquarters strengthen everyday support for employee wellbeing.
Veeva Insights
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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