Cluster HR & Learning and Development Administrator

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Melbourne, Victoria, AUS
In-Office
Travel
The Role

Are you ready to create impactful moments and elevate the talent experience across two of Melbourne’s most iconic luxury hotels?

Join Marriott International, the world’s largest hotel network, and become part of a dynamic cluster environment across W Melbourne and The Ritz-Carlton, Melbourne. This is an opportunity to immerse yourself in two distinct luxury brands—where bold creativity meets timeless excellence—and play a key role in shaping the talent journey.
 

About the Hotel 

W Melbourne

W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

The Ritz-Carlton, Melbourne

Rising 80 stories above the city, The Ritz-Carlton Melbourne offers panoramic views of the Dandenong Ranges, Victoria Harbour, and Port Phillip Bay. Celebrating Australia's ancient stories and vibrant cultures, this luxury hotel in Melbourne's CBD features the awarded Atria restaurant, The Ritz-Carlton Club, and immersive spa and wellness facilities.


Why Choose Us? 

  • Competitive Pay & Annual Reviews: benefit from a competitive salary with a performance-driven bonus every March.
  • Mentor & Buddy Program: we set you up for success with our onboarding program, monthly check-in and development planning.
  • Career Growth: global and interstate opportunities with Marriott International
  • Prime CBD Location: steps from public transport and parking
  • Birthday Perks: enjoy your special day with a paid day off!
  • Exclusive Discounts: 35% off food & beverages at W Melbourne + global Marriott room discounts + 600+ local retailers discounts
  • Community Engagement: join W Melbourne’s Take Care initiatives and make a difference
  • Award-Winning Workplace: third-consecutive-year Great Place to Work certified, with celebrated hatted restaurants, bars, and event spaces
  • Referral Bonus: bring your friends and work alongside your tribe

What We Expect of You

  • A proactive and upbeat demeanor that inspires excellence.
  • Strong written and verbal communication skills, with confidence interacting across all levels of the business.
  • Highly proficient in Microsoft suite and willingness to learn other HR Information System (HRIS).
  • Exceptional attention to detail with the ability to manage documentation accurately.
  • A genuine passion for hospitality, people, and workplace culture.
  • Keen to take on new challenges and grow within your career.
  • Embody a polished professionalism with an audacious approach to creativity; and a playful individual who is passionate in creating memorable experiences.
  • To apply:
    Along with your CV, please submit a cover letter addressed to David West, Director of Human Resources, outlining what resonates with you about W Melbourne and why you would like to build a career in Human Resources within the hospitality industry.

A Glance at What You Will Do

  • Be the go-to connector for all things HR, supporting our talent via phone, email, and face-to-face interactions
  • Maintain accurate and confidential employee records and personnel e-files
  • Maintain training records and ensure completion of mandatory training & support the delivery of brand training initiatives.
  • Support the recruitment journey end-to-end, from applications and interviews to first-day onboarding
  • Prepare employment documentation and ensure right-to-work and compliance checks are completed
  • Support payroll processes through audits, data verification, and coordination with Finance and Department Heads
  • Create polished HR correspondence, reports and admin that reflects the W standard
  • Bring our culture to life by updating employee boards, activations, and internal communications
  • Support HR projects, engagement initiatives, and the day-to-day operation of hotel world

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

About the TeamW Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International  Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marriott International  and has not been reviewed or approved by Marriott International .

  • Retirement Support Retirement programs include a 401(k) with a company match and related financial wellness resources seen as competitive. This support is complemented by savings tools that reinforce long-term financial security.
  • Healthcare Strength Health coverage offers flexible medical plans, disability and life insurance, and access to mental health and wellness resources. Short-term disability and basic life coverage are described as included for many full-time hourly roles.
  • Wellbeing & Lifestyle Benefits Travel and lifestyle perks include substantial hotel, food and beverage, spa, retail, and golf discounts for employees and families. Additional programs like tuition assistance and wellness initiatives reinforce non-cash value.

Marriott International  Insights

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The Company
HQ: Washington, DC
185,619 Employees

What We Do

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of more than 7,500 properties in 30 leading hotel brands spanning 132 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains. Please find more information about Marriott International’s job application process and approved email address domains here: http://www.careers.marriott.com/tips-for-applying/

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