Jobs at Marriott International 

Greet and assist guests through check-in/out and throughout their stay, handle requests and basic reports, perform light meal delivery, share local information, follow company policies, maintain professionalism, and perform physical tasks (standing, walking, lifting up to 25 lbs).

Manage execution of rooms-area operations (Front Office, Engineering/Maintenance, Housekeeping), lead and schedule staff, drive guest and employee satisfaction, monitor compliance and financial performance, conduct HR activities, and perform operational audits and hourly tasks as needed.

Provide guest-facing support for on-property recreation: inform, recruit, register, schedule, and supervise activities; promote safety and rules; respond to emergencies and provide basic first aid; handle point-of-sale transactions; clean and maintain facilities and equipment; assist with group events and private functions; report incidents and complete required training and certifications.

Provide and promote recreational activities and facilities to guests, recruit/register participants, enforce safety rules, respond to emergencies, assist injured guests, process payments, maintain equipment and cleanliness, and support events while delivering Ritz-Carlton service standards.

Lead design and delivery of an AI-ready data foundation including enterprise ontologies, knowledge graphs, metadata, feature stores, vectorized assets, agent APIs, and real-time data capabilities. Partner across platform, governance, AI/ML, and business domains to build governed, discoverable, and reusable data products that enable personalization, analytics, and agentic AI consumption.

Lead and supervise Front Office operations to ensure exceptional guest service, manage check-in/out and billing, resolve guest issues, coordinate with other departments, monitor satisfaction scores, and support revenue through room inventory and upselling.

Support the hotel sales team by coordinating client communications, site visits, proposals, reports, contracts, and sales events. Maintain client databases, monitor market trends, collaborate across departments, and uphold Marriott service and brand standards to maximize revenue.

Supervise front desk operations including cashier and closing reports, guest check-ins, room assignments, and charge processing. Coach and assist staff with training, evaluations, and discipline. Maintain safety, company policies, guest service standards, and accurate logs. Perform physical tasks (lift up to 25 lbs, stand or walk entire shifts) and other duties as assigned.

Perform overnight residential services: deliver newspapers, packages and laundry; man service elevator; transport luggage and groceries; maintain and clean common areas; remove trash; conduct safety and maintenance inspections; maintain inventories and checklists; respond to resident requests and emergencies; follow safety policies and complete required trainings. Requires physical lifting and assistance when needed.

Prepare and present cold foods, plates, and platters for banquets; operate kitchen equipment; portion, chop, and prep ingredients; monitor food quality and temperatures; maintain cleanliness and food safety; follow company safety policies and provide guest-focused service.

Prepare and portion ingredients; cook and present food per recipes and quality standards; operate ovens, stoves, grills, microwaves, and fryers; monitor temperatures and food quality; clean and disinfect kitchen, tools, and equipment; follow safety procedures and trainings; lift up to 25 pounds; maintain professional appearance and teamwork.

Lead and perform housekeeping and public area cleaning, fulfill guest requests, stock carts, and maintain hotel appearance and safety. Ensure professional appearance, follow policies, protect confidentiality, and handle physical tasks including lifting up to 50 pounds.

Support daily rooms operations (housekeeping, front desk, concierge, laundry, recreation), supervise staff scheduling and shift duties, run and review room operations and financial reports, assist with guest issue resolution and safety investigations, manage controllable expenses and revenue-maximizing procedures, and ensure property cleanliness and compliance with policies.

Provide HR administrative support including recruitment coordination, background and drug screens, new hire onboarding, maintaining personnel and payroll records, HRIS data entry, compliance monitoring, reporting, and training; act as HR subject-matter resource and maintain confidential employee files.

Supervise front desk operations including cashier and closing reports, guest check-ins, room assignments, and outlet charges. Resolve guest requests and coordinate with departments. Train, evaluate, coach, and discipline staff. Enforce company policies, safety, and quality standards while delivering professional guest service and performing light physical tasks.

Lead deployment and adoption of Marriott's Power of M learning across APEC managed and franchised hotels. Coordinate regional learning activities with global strategy, facilitate webinars and office hours, translate readiness metrics into interventions, manage stakeholder alignment, and integrate Power of M content into business-as-usual training. Track learning data, adjust approaches based on feedback, and report progress and risks to senior leaders.

Provide friendly table service and a memorable guest experience: greet and serve guests, set and clear tables, communicate with kitchen, maintain cleanliness, follow policies, and perform physical tasks like lifting and moving items up to specified weights.

Deliver memorable, personalized guest experiences across the stay, handling check-in/out, guest requests, operational tasks and reports, and sharing local highlights. Maintain company policies, confidentiality, quality standards, professional appearance, and perform light physical duties (standing, walking, moving/lifting up to 10 lbs).

Perform financial recordkeeping, reconcile accounts, process invoices and credit card transactions, handle credit checks and collections, resolve disputes with guests and banks, support audits and reporting, and assist in training and supervising staff.

Manage day-to-day general ledger processes including reconciliations, account balancing, period-end close, reporting, and discrepancy resolution. Ensure compliance with tax, fraud, and collection procedures. Lead and train accounting staff, perform audits of accounting SOPs, handle credit checks and collections, and maintain strong financial controls and accurate profit/loss documentation.