Marriott International
Jobs at Marriott International
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Supervise reservations operations: manage room blocks, process bookings/changes/cancellations, verify availability/rates, handle special requests, set up billing, resolve guest issues, train and coach reservations staff, and ensure adherence to company policies and service standards.
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Supervise and coordinate spa operations and staff across salon, skincare, massage, reservations, reception, and locker areas. Ensure guest satisfaction, manage supplies, maintain cleanliness, assist with budgets and payroll, handle guest complaints, support HR functions including training, discipline, and recognition, and act in the Spa Director's absence.
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Support and execute segmented hotel sales strategies to achieve property and segment revenue goals. Manage day-to-day sales activities, generate proposals and contracts, participate in sales calls, approve catering space releases, analyze market and financial data, assist revenue forecasting, and drive guest satisfaction. Build long-term customer and stakeholder relationships, collaborate with off-property sales channels, attend trade shows, and lead service and brand-standard execution while meeting personal booking targets.
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Handle guest reservation requests, redeem Marriott Rewards, process changes/cancellations, resolve guest issues, upsell and maintain brand standards, support Sales & Marketing with clerical tasks, assist training and uphold company policies and service quality.
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Lead pricing, inventory and distribution for a hotel cluster to maximize room and function-space revenue. Develop and implement transient, group and wholesale pricing strategies, analyze STAR and booking data, run revenue tests, prepare budgets and reports, and coordinate with GMs, sales and reservation teams to drive RevPAR and profitability.
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Welcome and assist guests from arrival to departure, perform check-in/check-out, handle payments and currency exchange, promote Marriott Bonvoy, assist Elite guests and lounges, resolve guest issues, prepare billing and hand off to accounting, follow Marriott standards and procedures.
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Receive, inspect, and stage incoming merchandise; rotate and store perishables; maintain cleanliness and sanitation of storage areas and equipment; complete inventory requisitions and report low stock or unsafe conditions; follow food safety, safety training, and company policies; lift and move items up to 50 lbs and perform other duties as assigned to support hotel operations.
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Prepare and cook food per recipes and quality standards; portion, chop, weigh, mix, and test ingredients; operate kitchen equipment; prepare cold foods; maintain workstation cleanliness and safety; follow company policies and support team operations.
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Leads daily sales operations for a hotel property, develops and executes sales strategies, manages and coaches sales staff, drives revenue through bookings and catering, generates proposals and contracts, analyzes market and financial data, collaborates with revenue management, and ensures exceptional guest service and stakeholder relationships.
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Review and verify financial records, maintain files and cash controls, record and analyze computerized financial data, prepare reconciliations, invoices, and period-end closings, follow-up on past-due accounts, produce accounting and payroll reports, coordinate with departments, and mentor team members while ensuring adherence to company policies and confidentiality.
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Assist in executing and supervising hotel operations across departments (front desk, housekeeping, F&B, engineering), lead teams, manage guest satisfaction and service recovery, oversee purchasing and financial performance, conduct HR activities (hiring, training, scheduling), ensure regulatory compliance, and perform other duties to meet property goals.
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Develops and executes property-level marketing, digital and social media campaigns—with emphasis on Food & Beverage—manages PR, email/display advertising, content, visual assets, vendor relationships, and coordinates with eCommerce, revenue management and operations to drive guest engagement and incremental revenue.
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Perform advanced preventive maintenance and complex repairs on hotel MEP systems (HVAC, refrigeration, electrical, plumbing). Troubleshoot equipment, maintain parts inventory, use Lockout/Tagout, train other engineers, run Engineer on Duty duties, and follow safety and company standards while supporting guest service.
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Supervise front desk operations, process guest check-ins and payments, coordinate with housekeeping, run and review daily reports, handle cashiering and closing duties, resolve guest issues, notify security for incidents, and train and coach front office staff to ensure exceptional guest service.
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Welcome and register guests for recreational activities, schedule and promote events, enforce facility rules, ensure guest safety, perform CPR/first-aid as needed, maintain and clean equipment, process payments, report incidents, complete safety training, and assist guests including those with disabilities.
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Handle guest reservations, Marriott Rewards processing, and guest inquiries by phone/fax/mail. Use sales techniques and upselling, perform general office duties, support Sales & Marketing, maintain professional appearance and confidentiality, assist in training, and provide excellent customer service.
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Supervise food & beverage staff to ensure service standards, staffing, training, scheduling, inventory, safety, and guest satisfaction. Perform opening/closing duties, inspect grooming and storage, complete maintenance work orders, and support hiring and performance management.
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Provide hands-on server infrastructure support and incident response across Windows, RHEL, and AIX environments. Troubleshoot, maintain, upgrade, and document servers and virtualization (VMware, HMC). Coordinate with networks, applications, vendors, and incident commanders to restore services, perform root cause analysis, automate operational tasks, and drive continual service improvements in a 24x7 environment.
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Provide support for food & beverage operations by setting tables, assisting kitchen, cleaning and replenishing supplies. Maintain professional appearance, follow policies, handle light lifting, stand and move for extended periods, and verify menu information to ensure excellent guest service.
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Oversees day-to-day general ledger processes, account balancing, reconciliations, reporting, discrepancy resolution, and period-end close. Supervises finance staff, enforces accounting SOPs, ensures tax and regulatory compliance, produces financial reports, supports budgeting and internal controls, and trains/coaches team members.



