Cloud Tech Support Engineer - Co-op

Posted 2 Days Ago
Easy Apply
Hiring Remotely in United States of America
Remote
25-35 Hourly
Entry level
Cloud • Information Technology
Wasabi is focused on just one thing: being the largest pure play cloud storage provider in the world.
The Role
The Cloud Technical Support Engineer - Co-op aids enterprise customers with application integration, supports deployment, engages with engineers on service enhancement, and assists in diagnosing issues related to Wasabi's cloud storage.
Summary Generated by Built In

At Wasabi, we’re a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and delivering the unexpected and improbable. We’re a fast-growing company taking the Cloud Storage industry by storm and recognized as one of the best places to work in Boston. 

Wasabi hot cloud storage is a new class and category of cloud storage, breaking all traditional barriers and boundaries of storage with a disruptive value proposition of being 1/5th the cost of AWS S3, faster than the competition, with no fees for egress or API requests. Cloud storage has never been so simple, so fast and so inexpensive. It’s all part of our vision to make cloud storage the next great global utility, just like electricity.

Cloud Technical Support Engineer - Co-op
United States of America/ Boston, MA
*Our preferred candidate will be located in the Boston area and able to work a hybrid (onsite/remote) schedule.
 
Role Description: Cloud Tech Support Engineer - Co-op
 
Role Purpose:
Wasabi Technologies Inc. is seeking for an enthusiastic candidate who has a software
engineering background and interest to join our exciting team for a period of 6 - 8 months co-
op term from May – December (Summer/Fall 2026).
 
The position reports to the Manager, Technical Support Engineering, and will work closely
with our Support Team, the Product Team, Development & QA Teams, and other Co-ops.
 
 
*Principals Only. No Recruiters.
 
Responsibilities:
• Help our enterprise customers integrate their applications with Wasabi.
• Assist our partners in successfully deploying Wasabi into their customer
environments.
• Explore the inner workings of the S3 protocol and how it communicates with
Wasabi’s services.
• Engage with Wasabi sales and development engineers worldwide to enhance our
service.
 
Requirements:
• Computer Science/Telecommunication Networks or Software Engineering
background (this work will involve utilizing existing in-built tools and creating new
tools/utilities that can talk to Wasabi Cloud).
• Desire to diagnose, research, reproduce, and report defects, working closely with
R&D (this work will involve testing our storage service with third-party storage
applications and working with our customers on their storage-related use cases).
• Support our partner engineering team by validation interop between Wasabi and
hundreds of third-party software applications using APIs & SDKs.
• Familiarity with AWS S3/Cloud storage.
• Understanding of Linux and networking protocols such as HTTP, TCP/IP, DNS, TLS.
• Currently residing in Massachusetts, Boston Metro preferred.
• Ability to work 40hrs per week in a hybrid structured model.
• Master's degree preferred.
 

Base Pay Range – $25/hr - $35/hr 

The base pay range reflects the full range for this position at Wasabi Technologies. At Wasabi, we believe in paying fairly and competitively, and individual compensation is determined based on factors such as job-related experience, skills, location, and internal equity. Base pay is just one part of our total rewards approach. Depending on role eligibility, Wasabi team members may also receive additional compensation and benefits, including bonus or variable compensation, equity, and a comprehensive benefits package designed to support both professional growth and personal well-being. 

 
Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and
harassment of any kind based on race, color, sex, religion, sexual orientation, national origin,
disability, genetic information, pregnancy, or any other protected characteristic as outlined
by federal, state, or local laws

Wasabi Technologies is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Top Skills

APIs
Aws S3
Cloud Storage
Dns
HTTP
Linux
Sdks
Tcp/Ip
Tls

What the Team is Saying

Julie
Kaylee
Sean
Chelsea Taxter
Laura Ziton
Ugur Yaliman
Satoko Sueyoshi
Natassia
Rob Webster
Grace Chan
Vinny Tramontina Luvisotto
Dukagjin Kolaj
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The Company
HQ: Boston, MA
500 Employees
Year Founded: 2017

What We Do

Recognized as one of the technology industry’s fastest growing companies, Wasabi is on a mission to store the world's data by making cloud storage affordable, predictable and secure. With Wasabi, visionary companies gain the freedom to use their data whenever they like without being hit with unpredictable fees or vendor lock-in. Instead, they’re free to build best-of-breed solutions with the industry’s fastest-growing ecosystem of independent cloud application partners. Customers and partners all over the world trust Wasabi to help them put their data to work so they can unlock their full potential.

In September 2022, Wasabi achieved unicorn status following $250M in funding. To date, Wasabi has raised over $500M at a $1.1B valuation.

As leaders in our community, Wasabi strives to always inspire by example and give to those who are most in need. We team up with our partners in a purposeful way to create corporate social responsibility initiatives that will make a true impact in a way that is authentic to who we are. Our community engagement programs include Veteran Support like the Run to Home Base, Female Empowerment, Educational Opportunities, Non-Profit Storage Donations, and more. We also created a unique music and arts CSR program to bring the power of music and the arts to those who need it worldwide. The Red Hot Beats program launched with our partners at the Liverpool Football Club Foundation promotes mental health and wellness through music therapy for young people in the Liverpool area. Meanwhile our founding partnership of the MGM Music Hall at Fenway supports arts access, education, and opportunity for students and emerging artists in New England.

Why Work With Us

At Wasabi, we know that product alone does not make a company. We empower our employees to thrive by prioritizing their personal lives and showing trust in their abilities, and as a result, they bring remarkable energy and enthusiasm to their careers at Wasabi.

We have team members from every corner of the globe, including the US, Europe, & Asia.

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Wasabi Technologies Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Wasabi has a full remote work policy. However it maintains its corporate office and encourages employees to use it when they need to.

Typical time on-site: Flexible
HQBoston, MA
JP
Amsterdam, NL
Frankfurt am Main, DE
London, GB
Paris, FR
Sydney, AU
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