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The software company powering the path to the world’s new medicines.
The Role
The Cloud CRM Consultant will provide application consulting services, drive customer best practices, and manage configurations for Veeva CRM products, focusing on the EMEA region.
Summary Generated by Built In
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.
Are you looking for a place where your work makes an impact? We are seeking a talented Cloud CRM Consultant to join our amazing, fast-paced team of experts in Hungary.
The Cloud CRM Consultant is a member of our Commercial Managed Services team who provides ongoing professional service for customers live with Veeva’s commercial solutions.
You will provide application consulting services to the Veeva Commercial Cloud product suite, primarily on the Vault CRM application, but will potentially develop expertise across other Commercial products. You will identify customer requirements, perform configuration changes to the system, activate new product features and act as an advising partner.
This is a remote, full-time role with Veeva. Candidates must be legally authorised to be employed in Europe. Veeva Systems does not anticipate providing sponsorship for employment visa status for this employment position. There may be travel opportunities at select times of the year for internal events.
What You'll Do
- Provide post-go-live consulting and administrative services
- Understand complex business processes and translate them into technical requirements
- Perform system configuration changes and data migrations
- Activate new product features and ensure seamless integration
- Troubleshoot system issues and provide timely solutions
- Collaborate with internal teams to ensure client satisfaction
Requirements
- 3+ years of experience with configuring, supporting, and implementing software solutions (e.g. CRM)
- Experience working in a customer facing and/or consulting role and managing customer expectations
- Strong desire to continuously learn and develop
- Excellent verbal and written communication skills in English
- Ability to work independently
Nice to Have
- Technical CRM experience, ideally Salesforce MS, Dynamics, SAP or equivalent
- Customer facing IT Consultancy
- Experience working in the Life-Sciences industry
Interviewing with Veeva
- Follow the application process and submit your resume.
- Within 3 days, you will receive a link to a personality assessment administered by a third party, unless you have already completed it with Veeva previously.
- Once you complete the assessment, our team will review your full application package and follow up via email with our decision.
- If moving to the interview stage, the process is as follows:
- A conversation with the hiring manager
- A practical case exercise
- A final conversation with our group's Senior Leader.
- Once all interviews are complete, the manager will be in touch with a final decision.
We value your time and believe in a transparent hiring process. Here is the process you can expect.
Perks & Benefits
- Private medical insurance
- Life assurance
- Cafeteria policy
- Veeva 1% giving
- Wellness reimbursement
Compensation
- Total compensation: 12,000,000 - 23,000,000 HUF
- The total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. Please note that actual total compensation may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position's total compensation may be composed of other types of compensation, such as variable bonus and/or stock bonus.
#RemoteHungary#LI-Associate
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected].
Skills Required
- 3+ years of experience with configuring, supporting, and implementing software solutions (e.g., CRM)
- Experience working in a customer-facing and/or consulting role and managing customer expectations
- Bachelor's degree or equivalent in a relevant subject
Veeva Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Veeva and has not been reviewed or approved by Veeva.
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Flexible Benefits — Work Anywhere options, remote flexibility, and adaptable work schedules are emphasized, offering notable autonomy and location choice where role-specific rules allow.
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Leave & Time Off Breadth — Flexible personal time off is available where permitted, complemented by a company-wide holiday break that enhances rest opportunities.
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Wellbeing & Lifestyle Benefits — Physical and mental-health programs, wellness initiatives, fitness stipends, and onsite amenities at headquarters strengthen everyday support for employee wellbeing.
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The Company
What We Do
Veeva is the global leader in cloud software for the life sciences industry. Committed to innovation, product excellence, and customer success, Veeva serves more than 1,000 customers, ranging from the world’s largest pharmaceutical companies to emerging biotechs. As a Public Benefit Corporation, Veeva is committed to balancing the interests of all stakeholders, including customers, employees, shareholders, and the industries it serves.
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