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The Role
Serve as primary client contact for EV battery OEM programs, leading projects from RFP through launch, managing program health, risks, schedules, cross-functional coordination, reporting, and stakeholder communication to ensure on-time, high-quality delivery.
Summary Generated by Built In
The Client Solutions Consultant II serves as the primary point of contact for day-to-day program needs, leads the delivery of new programs from RFP through commercial launch, and maintains the ongoing health of assigned OEM client programs. Working closely with both internal and external stakeholders, this role is the lynchpin for program momentum - proactively identifying issues, risks, and opportunities before they escalate, and driving resolution through influence and collaboration. The ideal candidate is highly organized, an excellent communicator, and thrives in a dynamic, fast-paced environment.
PRIMARY DUTIES/KEY RESPONSIBILITIES
QUALIFICATIONS
Minimum
Preferred
USD 74,000.00 - 111,000.00 per year
Compensation:
Compensation includes a base salary in the range of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
PRIMARY DUTIES/KEY RESPONSIBILITIES
- Client Program Leadership - You are the primary driver of program health and client success.
- Serve as the primary point of contact for day-to-day program needs across assigned EVBS client(s).
- Build and maintain collaborative relationships across all levels of your client organizations - from day-to-day contacts to executives - as well as with internal engineers and operational teams.
- Responsible for all operational, business, and finance aspects of the program; ensure optimal delivery via regular reporting and engagement with the team to identify improvement opportunities that drive efficiency, safety, and quality.
- Serve as the lynchpin for program momentum - actively remove blockers, drive issue resolution, and lead through influence to keep all workstreams moving forward.
- Partner with sales leadership to ensure program timelines, change requests, and client expectations are aligned and clearly communicated.
- Communicate proactively with client(s) on production recommendations, risks, challenges, and solutions.
- Lead regular status/update meetings with client(s) and internal teams, ensuring thorough communication with all stakeholders at all stages of the engagement.
- Proactively monitor program health to surface emerging risks, operational gaps, and concerns to clients, internal stakeholders, and leadership as appropriate - bringing forward recommended actions, not just observations.
- Surface operational issues and growth opportunities within assigned accounts and bring forward recommendations.
- Communication - You are the voice of the program.
- Regularly communicate progress, issues, risks, and action items to management and the project team.
- Develop and maintain program artifacts including schedules, RAID logs, process flows, meeting minutes, status presentations, and updates.
- Anticipate and identify risks before they materialize; develop mitigation plans and contingencies, and enable the project team to execute against them.
- Escalate issues promptly and appropriately when resolution is beyond the program level.
- Take corrective action, including influencing the project team, to improve the RAG (Red, Amber, Green) status of the project where necessary.
- Project Implementation & Launch - You ensure projects launch efficiently, effectively, and on schedule.
- Manage and drive all activities and artifacts from RFP/RFI through delivery and warranty phase in accordance with the EVBS Implementation Framework; some work may continue long after commercial Go-Live.
- Develop and maintain a comprehensive project plan covering all launch activities, which may include project kickoff workshops, technical discovery, schedule and SOW development, procurement, facility and operational readiness, production trial runs, and PPAP/Launch.
- Work with cross-functional teams to define, sequence, and estimate activities; translate into comprehensive project plans and schedules.
- Collaborate with other teams and stakeholders to ensure engagement throughout the project, as well as efficient handoff during transition to business as usual.
- Manage multiple concurrent workstreams and priorities effectively.
- Some travel between regional sites and/or to client locations.
- Other duties as needed or required.
QUALIFICATIONS
Minimum
- Bachelor's degree in (Engineering, Business Management) and 2 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
- Requires strong knowledge of Microsoft suite
- Excellent interpersonal, relationship building, communication, presentation, and collaborative skills to work effectively with teams throughout organization
Preferred
- Degree in Engineering, Business Management
- Experience with EV batteries
- Experience in engineering
- Experience working with OEM
- Project/program management experience
USD 74,000.00 - 111,000.00 per year
Compensation:
Compensation includes a base salary in the range of $74,000.00 - $111,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- Bachelor's degree in Engineering or Business Management (or equivalent combination of education and experience)
- Minimum 2 years' experience in a related field (alternatively master's + up to 2 years, or 6 years' related experience)
- Strong knowledge of Microsoft suite (Office, Excel, PowerPoint, Word)
- Excellent interpersonal, relationship building, communication, presentation, and collaborative skills
- Degree in Engineering or Business Management
- Experience with EV batteries
- Experience in engineering
- Experience working with OEMs
- Project/program management experience
What the Team is Saying
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Manager of Engineering Support & Delivery
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Cox Enterprises Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage is positioned as robust with multiple medical plan options (PPOs and an HSA‑eligible HDHP), in‑network preventive care at 100%, and expanded mental health and virtual care access. Specialized offerings such as fertility benefits, gender‑affirming care, and wellness programs (e.g., Calm, FitnessOnDemand, Hinge Health) further bolster breadth.
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Retirement Support — The 401(k) program features an enhanced employer contribution for most newer hires—dollar‑for‑dollar matching up to 6% and an automatic 2% contribution after 90 days, with legacy formulas for earlier hire dates. Financial tools and student‑debt support via Candidly deepen long‑term savings support.
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Parental & Family Support — Paid parental leave of eight weeks, adoption assistance (up to $5,000 per adoption), and resources like backup care and childcare discounts are highlighted. Family‑building and caregiving supports (e.g., fertility coverage, Milk Stork, Care.com access) are emphasized across materials.
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The Company
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
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Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
Typical time on-site:
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