What You'll Do:
- Manage Relationships: Handle both internal and external account relationships with finesse.
- Communicate Effectively: Ensure all client requirements and performance metrics are clear, met, and aligned across the team.
- Empower Your Team: Coach, develop, and create a cohesive team environment.
- Champion Our Model: Lead our LDM operating model and ensure team engagement and objectives are achieved.
- Set Success Criteria: Establish and deliver criteria for achieving business goals and objectives.
- Track Performance: Document and analyze key performance indicators, goals, and profitability.
- Develop Staff: Assist in recruiting, training, and developing staff, providing educational opportunities, and conducting performance appraisals.
- Ensure Compliance: Maintain adherence to all company policies and procedures.
- Resolve Issues: Work directly with in-person and remote team members to meet expectations and resolve service issues.
- And More: Perform other duties as assigned.
Why You'll Love It Here:
- Impactful Work: Make a difference by leading a team that drives client satisfaction and business success.
- Growth Opportunities: Develop your skills and career with ongoing training and educational opportunities.
- Supportive Environment: Join a team that values collaboration, communication, and continuous improvement.
- Flexibility: Work with both in-person and remote team members, ensuring a dynamic and adaptable work environment.
Required Qualifications, Experience, and Skills:
Minimum
- High School Diploma/GED and 5 years' experience in a related field of auction operations, vehicle inspections or vehicle cosmetic repairs; or BA/BS and 3 years' experience; or MS and 1 year experience; or Ph D and up to 1 year experience.
- Proven change leader
- Servant leader with proven ability to develop high performing teams
- Demonstrated ability to operate effectively in highly matrixed environments.
- Demonstrated track record of assessing, developing, and empowering talent
- Demonstrated track record of business analytics insights and cost management.
- Strong negotiation skills and the ability to influence others
Are you ready to take the next step in your career? Apply now and become a key player in our success story!
USD 73,400.00 - 110,000.00 per year
Compensation:
Compensation includes a base salary in the range of $73,400.00 - $110,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets
Skills Required
- High School Diploma/GED with 5 years related experience, OR BA/BS with 3 years, OR MS with 1 year, OR PhD with up to 1 year experience
- Proven change leader
- Servant leader with proven ability to develop high performing teams
- Demonstrated ability to operate effectively in highly matrixed environments
- Demonstrated track record of assessing, developing, and empowering talent
- Demonstrated track record of business analytics insights and cost management
- Strong negotiation skills and ability to influence others
- Authorized to work in the United States for any employer without current or future sponsorship
What the Team is Saying
Cox Enterprises Compensation & Benefits Highlights
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Retirement Support — The 401(k) includes a dollar-for-dollar match up to 6% of pay plus an additional fixed 2% company contribution with immediate vesting and auto-enrollment via Vanguard. Legacy cohorts may have different retirement arrangements, but the enhanced match is emphasized as a current standard.
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Healthcare Strength — Multiple medical options (Core PPO, Premium PPO, HDHP + HSA) and Kaiser in CA are available, with in-network preventive care covered at 100% and openly published 2026 plan details and premiums. The program lineup extends to pharmacy, dental, vision, telehealth, and condition-specific supports.
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Parental & Family Support — Eight weeks of paid parental leave, fertility coverage via Progyny, adoption assistance, and childcare/backup care resources complement flexible PTO and paid time off for voting, volunteering, and jury duty. These benefits are positioned to support employees across family life stages.
Cox Enterprises Insights
What We Do
For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.
Why Work With Us
At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.
Gallery
Cox Enterprises Teams
Cox Enterprises Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.
