Claims Specialist II

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Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

Everest Insurance Company of Canada, a specialty commercial lines property and casualty insurance market, member of the Everest Group, Ltd., is seeking a motivated and energetic individual to join our Company in the position of Claims Specialist.  Based in Toronto, Canada, the candidate will have multiple claims responsibilities.

The successful candidate will work directly with the Canadian Claims team and must thrive in a dynamic, small team environment while being capable of working effectively within a larger, multinational environment. The individual must be able to work with and influence others while demonstrating excellent adjusting/examining skills.

Responsibilities include but not limited to:

• Direct examining commercial property of medium severity;

• Investigate, analyze, evaluate and adjust assigned claims in the most efficient, effective way while delivering a customer-centric experience;

• Coverage verification through policy analysis;

• Work to have a timely resolution to claims by developing case strategy; developing a case evaluation; and escalating issues as appropriate;

• Proactive and timely establishment and maintenance of claim reserves;

• Proactive and timely customer service both internally and externally responding to enquiries and participating in customer marketing efforts as required;

• Monitor and manage outside vendors, including independent adjusters and counsel within accepted budgets and protocols

Qualifications, Education & Experience:

• Knowledge of the insurance industry with ideally one or three years claims adjustment experience;

• Superior oral and written communication skills, including the concise presentation of often complicated facts along with analysis and recommendations;

• Bilingualism, French and English, an asset;

• Commercial property experience an asset

The base salary range for this position is CAD 70,000 - CAD 85,000 annually. The offered rate of compensation will be based on individual education, experience, qualifications and work location. All offers include access to a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, retirement savings plan, paid holidays and paid time off (PTO).  This position is a current vacancy.

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

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