Chief Information Security & Technology Officer (CISO)

About Mirakl:
Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.
Today, Mirakl's operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).
With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy's, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.
For more information, visit www.mirakl.com .
Mirakl in Numbers:

• Founded in 2012 | Member of French Tech Next40
• 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.
Our 5 values guide how we collaborate:

• Work Hard Together: Teamwork and collaboration are the foundation of our success
• Get Things Done: We prioritize action and efficiency for impactful results
• Go Above & Beyond: We tackle challenges proactively and always aim for excellence
• Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join
You'll lead the Security and IT Team on a worldwide scope. Together, you'll be ensuring the security, integrity, confidentiality, and compliance of Mirakl's Information Systems and the products Mirakl brings to market.
Your Impact

• Define and deploy Mirakl's global security strategy, put in place the organizational structures to ensure its execution, and demonstrate its effectiveness through factual security dashboards
• Identify, assess, and map risks and threats; translate findings into actionable plans including business continuity, monitoring processes, and crisis management protocols
• Own the Information Security Policy (ISSP) - draft, update, and enforce it - while maintaining ISO 27001 certification and SOC II Type 2 report, and evaluating opportunities to expand our certification portfolio
• Build and operate a robust incident response capability; continuously assess organizational resilience through penetration tests and multi-vector compromise simulations
• Foster a security culture across Mirakl through awareness programs and best practices, and partner with Labs teams on DevSecOps and Secure Coding approaches

What You'll Bring to the Role
Experience:

• 10+ years of proven experience in information systems security
• Significant experience in a software publisher, ideally SaaS, or at a large-scale digital platform organization
• Demonstrated success implementing security standards such as ISO 27001, SOC 2, or PCI-DSS
• Experience building and operating a SOC, conducting penetration tests, and managing external security vendors across multiple domains

Skills:

• Deep command of information security concepts and risk management, particularly in Cloud environments
• Proficiency in penetration testing methodologies and attack technique analysis
• Strong cross-functional leadership and executive-level communication skills
• Ability to work autonomously, drive initiatives, and translate complex security topics into clear, actionable guidance
• Rigor and thoroughness in policy writing, audit preparation, and stakeholder engagement

Languages

• Professional proficiency in French & English

Our Hiring Process

TA Screen with Mathilde - TAS

Interview with our CTO - Nagi

Interview with our VP Platform Engineering - Romain

Interview with our CEO

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you're ready to join a global leader powering digital transformation for 450+ of the world's most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French.

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews .