Leads small to medium change management efforts. Focuses on the people side of change and influencing behavior, including efforts that involve changes to people, processes, technology and/or culture, to realize business outcomes and benefits. Creates an integrated approach and implements change management, communication, and training plans that minimize employee/field resistance and maximize engagement to drive adoption of change. Collaborates with leaders, stakeholders, sponsors, and project teams to develop overall plans for navigating change, identifying the scope and impact of change.
Primary Duties and Responsibilities
- Applies NM change methodology and process to deliver the people side of change that is required to achieve our desired business outcomes.
- Identify potential people-related risks and anticipated points of resistance and develop and recommend specific plans to mitigate or address the concerns.
- Develop change management plans and activities, including training, communication, and sponsorship. Design and implement actionable and targeted change plans to meet deliverables and achieve stated objectives, using established tools and techniques. Guide others to execute the plans, to drive adoption and optimize business benefits.
- Manage potential impact of changes to people, process, technology, organization, and culture.
- Partner with project and business leadership to identify scope and impact of change.
- Identify and escalate change plan gaps or deficiencies within projects or business group and provide updates to leaders as needed.
- Educate, influence, align, and coach sponsors, leaders, and project teams to drive effective change, manage resistance, and optimize the success of the project.
- Ensure change strategy and ownership is in place and functioning for the full duration of the change adoption phase to realize stated business outcomes.
- In partnership with the enterprise change COE, be an active member of the change community to advance change competencies of the company.
- Adopt and promote common NM enterprise-wide change process, methodology and language.
- Create and manage measurement systems for change success, e.g., adoption, utilization, performance standards, etc.
Qualifications
- Bachelor's degree in Business, Human Resources, Communication, or a related field.
- Minimum of 5 years of relevant professional experience, with at least 2 years' experience leading medium to large change management efforts.
- In-depth understanding of how people go through change and the change process.
- Experience and knowledge of change management principles and methodologies.
- Strong communication and stakeholder management skills to influence others and ability to articulate vision, strategy and solutions that best meet business objectives.
- Familiarity with project management approaches, tools, and phases of the project lifecycle.
- Entrepreneurial mindset that supports the ability to lead in new and ambiguous situations.
- Experience collaborating with cross-functional teams on transformation efforts and projects of significant scope required. Ability to build relationships and effectively execute in a collaborative and matrixed environment.
- Excellent active listening, root cause identification, and interpersonal skills.
Benefits:
- Competitive base pay
- 401K
- Pension plan
- Educational assistance
- Performance based incentive pay
- Medical, dental and vision insurance
- Parental leave
- Caregiver time off
- ....and more
We are an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or status as a protected veteran, or any other characteristic protected by law.
We will offer reasonable accommodations
Compensation Range:
Pay Range - Start:
$89,360.00
Pay Range - End:
$134,040.00
Geographic Specific Pay Structure:
Structure 110:
$98,320.00 USD - $147,480.00 USD
Structure 115:
$102,800.00 USD - $154,200.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Skills Required
- Bachelor's degree in Business, Human Resources, Communication, or a related field
- Minimum of 5 years of relevant professional experience
- At least 2 years of experience leading medium to large change management efforts
- In-depth understanding of how people go through change and the change process
- Experience and knowledge of change management principles and methodologies
- Strong communication and stakeholder management skills
- Ability to influence others and articulate vision, strategy, and solutions aligned with business objectives
- Familiarity with project management approaches, tools, and project lifecycle phases
- Entrepreneurial mindset and ability to lead in new and ambiguous situations
- Experience collaborating with cross-functional teams on significant transformation efforts and projects
- Ability to build relationships and execute effectively in a collaborative, matrixed environment
- Excellent active listening, root cause identification, and interpersonal skills
Northwestern Mutual Compensation & Benefits Highlights
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Retirement Support — Corporate materials describe automatic 401(k) company contributions alongside a separate, company‑funded cash balance pension with a guaranteed interest credit. This dual‑plan design is highlighted as a standout element for corporate roles.
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Leave & Time Off Breadth — PTO is outlined as starting in the low‑20s of days per year and increasing with tenure, with paid parental and caregiving leave and volunteer time included. This structure signals generous time‑off support for different life stages.
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Healthcare Strength — Medical, dental, and vision coverage is paired with Lyra mental health services, fertility and family‑building support, and company‑paid disability and life insurance. On‑site health centers, virtual primary care, and fitness centers or reimbursements enhance everyday access and wellbeing.
Northwestern Mutual Insights
What We Do
You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.









