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Protective has helped people achieve protection and security in their lives for over 117 years.
The Role
Serves as a liaison between business stakeholders and technology teams by gathering requirements, analyzing processes, translating needs into technical specifications, and supporting system implementations. Responsibilities include facilitating workshops, creating documentation and process maps, collaborating throughout project lifecycles, supporting testing and deployment, and identifying process improvements across business systems. The role operates within Waterfall, Agile, and Lean methodologies.
Summary Generated by Built In
The work we do has an impact on millions of lives, and you can be a part of it.
We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.
Protective is seeking a Business Systems Analyst II to serve as a key liaison between business stakeholders and technology teams, helping to define, analyze, and deliver business solutions that support operational and strategic objectives. This role is ideal for a collaborative problem solver who excels at gathering requirements, analyzing business processes, and translating business needs into actionable technical solutions. The successful candidate will bring strong analytical skills, experience working within structured software development environments, and a passion for driving continuous improvement across business systems and processes.
Key Responsibilities:
- Partner with business stakeholders to identify, document, and prioritize business requirements.
- Analyze existing business processes and recommend improvements that enhance efficiency and effectiveness.
- Translate business needs into detailed functional requirements, user stories, process flows, and system specifications.
- Collaborate with project managers, developers, quality assurance teams, and business partners throughout the project lifecycle.
- Support system implementation activities, including testing, validation, and deployment.
- Facilitate requirements gathering sessions, stakeholder meetings, and solution design discussions.
- Assist in evaluating system enhancements and identifying opportunities for process optimization.
- Create and maintain project documentation, business requirements, process maps, and training materials.
- Support projects operating within Waterfall, Agile, or Lean development methodologies.
- Provide ongoing analysis and support for business applications and system-related initiatives.
Core Competencies (skills, knowledge and abilities):
- Strong business analysis, requirements gathering, and process documentation skills.
- Ability to translate complex business requirements into effective technical solutions.
- Knowledge of Software Development Life Cycle (SDLC) methodologies, including Waterfall and Agile/Lean frameworks.
- Strong analytical and problem-solving capabilities.
- Excellent written, verbal, and interpersonal communication skills.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
- Strong stakeholder management and relationship-building skills.
- Experience facilitating meetings, workshops, and cross-functional discussions.
- Advanced proficiency in Microsoft Excel, including PivotTables, lookup functions, and data analysis, strongly preferred.
- Attention to detail and commitment to delivering high-quality results.
Required Qualifications:
- 3 years of business systems analysis or related experience.
- Demonstrated experience gathering, documenting, and managing business and system requirements.
- Experience supporting technology-related projects and business system implementations.
- Strong analytical, organizational, and communication skills.
- Ability to work effectively with both technical and non-technical stakeholders.
Preferred Qualifications:
- 3-5 years of experience working within Waterfall SDLC or Agile/Lean methodologies.
- Bachelor's degree or higher.
- Advanced Microsoft Excel skills.
- Experience supporting enterprise business systems and process improvement initiatives.
- Professional certifications related to business analysis, Agile methodologies, or project delivery.
- Experience within financial services, insurance, or a highly regulated industry.
Employee Benefits:
We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.
Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.
Accommodations for Applicants with a Disability:
If you require an accommodation to complete the application and recruitment process due to a disability, please email [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.
Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.
We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.
Skills Required
- At least 3 years of business systems analysis or related experience
- Experience gathering, documenting, and managing business and system requirements
- Experience supporting technology-related projects and business system implementations
- Strong analytical, organizational, and communication skills
- Ability to work effectively with technical and non-technical stakeholders
- 3–5 years working within Waterfall SDLC or Agile/Lean methodologies
- Bachelor’s degree or higher
- Advanced Microsoft Excel skills
- Experience supporting enterprise business systems and process improvement initiatives
- Professional certifications related to business analysis, Agile methodologies, or project delivery
- Experience within financial services, insurance, or a highly regulated industry
Protective Life Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Protective Life and has not been reviewed or approved by Protective Life.
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Retirement Support — A pension plan alongside a 401(k) with employer match is repeatedly highlighted and considered a standout feature. Feedback suggests these offerings provide strong long‑term financial security.
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Healthcare Strength — Medical, dental, vision, and prescription coverage are complemented by HSA/FSA options with company contributions and wellness incentives. Feedback suggests the breadth of health benefits is comprehensive.
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Leave & Time Off Breadth — Paid time off and holidays are frequently cited as positives, with parental leave and adoption assistance available. Feedback suggests time‑off policies support work‑life balance.
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The Company
What We Do
Protective Life Corporation (Protective) provides financial services through the production, distribution and administration of insurance and investment products throughout the United States. Protective traces its roots to its flagship company founded in 1907, Protective Life Insurance Company. Throughout its more than 110-year history, Protective’s growth and success can be largely attributed to its ongoing commitment to serving people and doing the right thing — for its employees, distributors and, most importantly, its customers. Protective’s home office is located in Birmingham, Alabama, and its 3,000+ employees work across the United States. As of June 30, 2020, Protective had assets of approximately $123 billion. Protective Life Corporation is a wholly owned subsidiary of Dai-ichi Life Holdings,
