Business Services Specialist II (Manheim)

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Be an Early Applicant
Honolulu, HI, USA
Hybrid
22-33 Hourly
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
This position is responsible for handling the administrative functions of the Business Services department including Front Office and Redemptions.
What's In It for You?
Here's a sneak peek at the benefits you could experience as a Cox employee:
  • Competitive pay opportunities.
  • Exceptional work-life balance and flexible time-off policies.
  • Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
  • Generous 401(k) retirement plans a company match.
  • Professional development and continuing education opportunities.
  • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
  • Extra perks like pet insurance, employee discounts and much more.

Check out all our benefits.
What You'll Do:
  • Handle all administrative tasks involving the front office operations.
  • Work AR accounts to collect past due payments.
  • Handle all redemptions for clients who wish to redeem their repossessed vehicles.
  • Handle clients' concerns/issues and respond professionally.
  • Assisting dealers with transactions such as verifying Auction Access, title status etc.
  • Serve as a back up to the Procurement and Posting Specialist.
  • Gain familiarity with and working proficiency in Titling & Records administrative and transactional processes.
  • With guidance, performs basic Titling & Records duties, including: reviewing titles for negotiability, signing and releasing titles for sellers and buyers, completing applications for new titles on behalf of clients, completing repossession affidavits, completing affidavits of correction, accepting and addressing questions from clients, escalating as needed to ensure accurate and timely resolution.
  • Gains understanding of departmental policies and procedures for title release and follow-up.
  • Gains understanding of regulatory requirements for Titling & Records activity and processing.
  • Assists with special projects as assigned
  • May be required to work overtime (more than 40 hours per week) as business needs dictate.
  • Other duties as assigned

Minimum Qualifications
  • HS Diploma or GED and 3+ years of experience
  • Effective communication and organization skills required.
  • Requires strong knowledge of Microsoft Word and Excel.
  • Strong attention to detail
  • Excellent customer service skills (verbal and written)

USD 21.83 - 32.79 per hour
Compensation:
Hourly pay rate is in the range of $21.83 - $32.79/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

What the Team is Saying

Belinda
Tonya
Chris
John Chapman
Kib Yahyehyrab
Jenny Arias

Cox Enterprises Compensation & Benefits Highlights

  • Retirement Support The 401(k) includes a dollar-for-dollar match up to 6% of pay plus an additional fixed 2% company contribution with immediate vesting and auto-enrollment via Vanguard. Legacy cohorts may have different retirement arrangements, but the enhanced match is emphasized as a current standard.
  • Healthcare Strength Multiple medical options (Core PPO, Premium PPO, HDHP + HSA) and Kaiser in CA are available, with in-network preventive care covered at 100% and openly published 2026 plan details and premiums. The program lineup extends to pharmacy, dental, vision, telehealth, and condition-specific supports.
  • Parental & Family Support Eight weeks of paid parental leave, fertility coverage via Progyny, adoption assistance, and childcare/backup care resources complement flexible PTO and paid time off for voting, volunteering, and jury duty. These benefits are positioned to support employees across family life stages.

Cox Enterprises Insights

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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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