Business Services Specialist I (NextGear Capital)

Posted 9 Hours Ago
Be an Early Applicant
Carmel, IN, USA
Hybrid
17-25 Hourly
Junior
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
Empowering people today to build a better future for the next generation.
The Role
Process and manage incoming vehicle titles and related documents: prepare, scan, verify VINs, associate to barcoded folders, file and retrieve from a secure vault, audit inventory, and handle outgoing shipments. Perform mail processing, data entry, equipment maintenance, and maintain a clean workspace while following policies and supporting team objectives in a fast-paced environment.
Summary Generated by Built In
The Business Services Specialist I is responsible for the accurate and efficient processing of incoming vehicle titles and associated documents. This includes preparing and scanning titles into the system, verifying VIN information, associating titles to individual barcoded folders, filing and retrieving folders, auditing title inventory, and shipping or releasing titles.
Essential Duties and Responsibilities
  • Process, sort, and distribute incoming mail.
  • Perform data entry.
  • Prepare titles and associated documents for scanning.
  • Scan, verify, and associate titles with barcoded folders.
  • File folders within a secure vault repository.
  • Retrieve folders and documents from a secure vault repository.
  • Print waybills and process outgoing title shipments/releases.
  • Operate mail processing equipment.
  • Clean and maintain equipment (e.g., scanners).
  • Organize and maintain a clean workspace.

Knowledge, Skills, and Abilities
  • Strong organizational skills and attention to detail.
  • Ability to type and use a 10-key keypad preferred.
  • Effective communication skills and a strong customer service orientation.
  • Ability to balance team and individual responsibilities; demonstrate objectivity and openness to others' viewpoints; give and receive feedback constructively; support team success; build morale; and contribute to team goals and objectives.
  • Ability to adapt to changes in the work environment, manage competing demands, adjust approaches as needed, and respond effectively to frequent changes, delays, or unexpected events.
  • Ability to monitor work for quality, ensuring accuracy and thoroughness.
  • Ability to complete work in a timely manner while working in a fast-paced production environment.
  • Adherence to policies and procedures; completion of administrative tasks accurately and on time; and support of organizational goals and values.

Education and Experience
  • High School Diploma/GED
  • Generally, less than 2 years of experience
  • Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

Physical Demands
  • Ability to sit, stand, bend, reach, and pull folders for extended periods.
  • Ability to perform routine and repetitive production work.
  • Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack.

USD 16.59 - 24.86 per hour
Compensation:
Hourly pay rate is in the range of $16.59 - $24.86/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Benefits:
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
EOE, including disability/vets

Skills Required

  • High School Diploma or GED
  • Generally less than 2 years of experience
  • Proficiency in Microsoft Office (Outlook, Word, Excel)
  • Ability to operate mail processing equipment and document scanners
  • Experience preparing, scanning, verifying, and associating titles to barcoded folders
  • Ability to file and retrieve folders from a secure vault repository
  • Strong organizational skills and attention to detail
  • Effective communication skills and strong customer service orientation
  • Ability to lift up to 35 pounds and push or pull up to 1,200 pounds using a lift jack
  • Ability to complete repetitive tasks accurately in a fast-paced production environment
  • Ability to type and use a 10-key keypad
  • Authorized to work in the United States for any employer without sponsorship

What the Team is Saying

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Cox Enterprises Compensation & Benefits Highlights

  • Healthcare Strength Medical coverage spans multiple Aetna plan options with in-network preventive care at 100%, plus mental-health access including at-no-cost virtual therapy for those on the Cox Aetna plan. Added programs like PrudentRx for $0 select specialty meds, Hinge Health, and Calm expand clinical and wellness support.
  • Parental & Family Support Paid parental leave, fertility benefits via Progyny, adoption assistance with defined reimbursement limits, and childcare/backup care resources demonstrate robust family-forming and caregiving support. Supports such as Milk Stork and Care.com membership extend this coverage to practical needs.
  • Retirement Support A 401(k) program is described with a dollar-for-dollar match up to 6% plus an additional 2% automatic contribution for eligible employees, alongside financial coaching and student-loan tools. Administration via Vanguard and clear plan references signal mature retirement support.

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The Company
HQ: Atlanta, GA
50,000 Employees
Year Founded: 1898

What We Do

For well over a century, Cox Enterprises has been shaping the future with daring ideas and values-driven thinking. Since our founding in 1898, our relentless spirit of innovation has driven us to disrupt industries and enhance the quality of life in the communities we serve. Through our major divisions — Cox Communications, Cox Automotive and Cox Farms — our people have countless opportunities to grow and make an impact in the communications and automotive industries, as well as in new ventures in agriculture, cleantech, digital media and more. As a privately-held, family-owned business, we know that people are our most valuable asset. We offer a supportive and inclusive environment with flexible career growth, amazing benefits and work-life balance at the forefront. Our mission, our ways of working and our commitment to people are what make our workplace culture remarkably flexible and resilient. Join us to build a better future and make your mark.

Why Work With Us

At our core, Cox is a technology company that values human relationships. We know people feel most empowered when their work has meaning, when they feel respected and have opportunities to grow. “Career satisfaction” is not enough at Cox — we’re here to help you find balance, live well and achieve your career goals even as they change over time.

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About our Teams

Cox Enterprises Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Every person has different working styles and preferences — and we aim to empower teams to work where they are most comfortable. Some roles require in-person work, but for those that can be performed remotely, we offer flexibility.

Typical time on-site: Flexible
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