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Our mission is to make the world a safer, more secure and sustainable place.
The Role
Defines and grows digital, data, and technology-enabled offerings by gathering customer requirements, scoping solutions, supporting pricing and packaging, enabling sales teams, leading product discovery, and analyzing adoption and performance. Partners cross-functionally with Product, Technical, Operations, Marketing, Finance, and Sales teams to commercialize offerings, support pilots, develop collateral, and convert recurring custom work into scalable products.
Summary Generated by Built In
JOB DESCRIPTION
UL Solutions is seeking a Business Development Manager, UK and Europe, Data & Innovation to support the definition, scoping, and growth of digital, data, and technology-enabled offerings, including Global Compliance Management (GCM).
This role sits between the customer and the offering. The person gathers customer requirements, documents how compliance and market access problems show up in practice, and works with Product, Technical, Operations, Marketing, and Sales teams to define what the offering needs to do, how it is packaged, and how it is explained. The role supports customer conversations as the product expert rather than as the account owner.
This is a non-commissioned product role. It does not carry a sales quota or account ownership. Success is measured by the quality of requirements captured, the clarity and usability of the offering, and the adoption of the solutions the role supports.
RESPONSIBILITIES
Customer Requirements and Offering Definition
Solution Scoping and Product Enablement
Customer Discovery and Solution Fit
Product Commercialization and Performance Analysis
QUALIFICATIONS
Preferred
What we offer:
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors.
Disclaimer: This role is gender-neutral and open to all qualified applicants, regardless of gender identity or expression.
What you'll experience working for ULS:
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit https://www.ul.com
#LI-Hybrid
#LI-VP
UL Solutions is seeking a Business Development Manager, UK and Europe, Data & Innovation to support the definition, scoping, and growth of digital, data, and technology-enabled offerings, including Global Compliance Management (GCM).
This role sits between the customer and the offering. The person gathers customer requirements, documents how compliance and market access problems show up in practice, and works with Product, Technical, Operations, Marketing, and Sales teams to define what the offering needs to do, how it is packaged, and how it is explained. The role supports customer conversations as the product expert rather than as the account owner.
This is a non-commissioned product role. It does not carry a sales quota or account ownership. Success is measured by the quality of requirements captured, the clarity and usability of the offering, and the adoption of the solutions the role supports.
RESPONSIBILITIES
Customer Requirements and Offering Definition
- Gather and document customer requirements, use cases, and unmet needs, and translate them into clear input for product and offering decisions.
- Analyze customer, service, and market data to identify gaps in the current offering portfolio and recommend where to extend, package, or retire capability.
- Support pricing, packaging, and positioning decisions for new and evolving digital solutions, working with Product, Finance, and Marketing.
Solution Scoping and Product Enablement
- Act as the product point of contact for sales, account, and global account teams on scope, capability, limitations, and fit.
- Support solution scoping for customer opportunities, including requirements, assumptions, dependencies, and handoffs to delivery.
- Build product collateral, demo content, discovery guides, and use cases so the offering is explained consistently and can be repeated at scale.
Customer Discovery and Solution Fit
- Lead product discovery sessions that start with the customer's compliance or market access problem, not a predetermined solution.
- Assess whether the current offering meets the need, document the gap when it does not, and bring in the right technical or regulatory expert.
- Support pilots and early adoption, track how customers actually use the solution, and feed findings, objections, and competitive insight back to Product and leadership.
Product Commercialization and Performance Analysis
- Support launch and commercialization of digital, software-enabled, and AI-enabled offerings, including readiness checks, launch materials, and internal training.
- Use CRM, Power BI, usage data, and market data to track offering performance, adoption, and conversion, and to build simple business cases for investment.
- Turn recurring custom work into standard, repeatable product components with defined scope, delivery model, and pricing.
QUALIFICATIONS
- Bachelor's degree or an equivalent combination of education and relevant experience.
- Approximately 5+ years in business development, product management, product marketing, solutions consulting, commercialization, or a related customer-facing product role.
- Demonstrated ability to gather customer requirements and turn them into offering definition, scope documents, or product improvements.
- Strong discovery, communication, presentation, and relationship-management skills, and the ability to influence across functions without direct authority.
- Working knowledge of technical, regulatory, digital, or software-enabled solutions, and the ability to explain how they work and what they deliver.
- Self-directed, comfortable in an evolving environment, and willing to travel within the region as needed.
Preferred
- Experience in testing, inspection and certification; product compliance; regulatory services; market access; software/SaaS; digital transformation; cybersecurity; or another technical B2B environment.
- Experience defining or commercializing software, subscription, or recurring-revenue offerings for complex enterprise customers.
- Experience using CRM, Power BI, or similar tools to analyze customer and commercial opportunities.
- Experience developing or launching new products, service offerings, pilots, or go-to-market packages.
- Familiarity with regional data-privacy and outreach requirements
What we offer:
Total Rewards: We understand that rewards are an important consideration as you plan the next step in your career. Salary range varies by location and local market conditions and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, and other factors.
Disclaimer: This role is gender-neutral and open to all qualified applicants, regardless of gender identity or expression.
What you'll experience working for ULS:
UL Solutions has been pioneering change since 1894 and we're still leading the way. From day one, we've blazed a trail protecting the planet and everyone on it. Our teams have influenced billions of products, plus services, software offerings and more. We break things, burn things and blow things up. All in the name of safety science.
Join UL Solutions to be at the center of safety. To learn more about us and the work we do, visit https://www.ul.com
#LI-Hybrid
#LI-VP
Skills Required
- Bachelor's degree or equivalent combination of education and relevant experience
- Approximately 5 or more years of experience in business development, product management, product marketing, solutions consulting, commercialization, or a related customer-facing product role
- Experience gathering customer requirements and translating them into offering definitions, scope documents, or product improvements
- Strong discovery, communication, presentation, and relationship-management skills
- Ability to influence across functions without direct authority
- Working knowledge of technical, regulatory, digital, or software-enabled solutions
- Ability to explain how technical or software-enabled solutions work and what they deliver
- Self-directed and comfortable working in an evolving environment
- Willingness to travel within the region as needed
- Experience in testing, inspection and certification, product compliance, regulatory services, market access, software/SaaS, digital transformation, cybersecurity, or another technical B2B environment
- Experience defining or commercializing software, subscription, or recurring-revenue offerings for complex enterprise customers
- Experience using CRM, Power BI, or similar tools to analyze customer and commercial opportunities
- Experience developing or launching new products, service offerings, pilots, or go-to-market packages
- Familiarity with regional data-privacy and outreach requirements
What the Team is Saying
Jacqueline
Senior Software Sales Executive
Min
Software Product Manager
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Shubhankar
Sr. Data Scientist
Anthony
IT Technical Specialist
Emily
Software Solution Architect
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Ebony
Project Manager
Michael
Senior Director IT, Business Enablement
Kivnac Cember
Engineer
Kivnac Cember
Engineer
Shoma Nakanshi
Project Engineer
Shoma Nakanishi
Project Engineer
Haley Ecker
Engineer Project Associate
Holger Schobbe
Engineering Manager, Energy and Industrial Automation
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UL Solutions Compensation & Benefits Highlights
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Retirement Support — Retirement programs are characterized as a standout, with a strong 401(k) match and additional company contributions noted. Feedback suggests the plan design compares well within the overall package.
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Leave & Time Off Breadth — Paid vacation/PTO, sick time, floating holidays, and two paid volunteer days are available, alongside parental and family leave. Feedback suggests the time-off structure is competitive and scales with tenure or role.
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Healthcare Strength — Multiple medical plan options with HSA/FSA, plus dental, vision, life, disability, and EAP resources indicate broad coverage. Feedback suggests access and choice are solid even if costs vary by plan and situation.
UL Solutions Insights
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The Company
What We Do
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our science is your advantage.
Why Work With Us
Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence.
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UL Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Depending on the role we offer hybrid or remote opportunities.
Typical time on-site:
Flexible
