Business Development Executive

• Work with leading QSR brands to solve operational challenges through tech
• Enterprise growth role across software, hardware and AI-driven solutions
• Sydney-based with travel across Australia & New Zealand

Help some of the world's leading QSR brands improve customer and operational experiences through AI, kiosks, digital signage and connected technology.

About Fingermark

Fingermark™ is a global tech company based in New Zealand with teams in Australia, Brazil, the Philippines, Canada and the United States. For nearly 20 years it has been a world leader in digital transformation and leads the way in the development of Artificial Intelligence (AI) and associated hardware products for the Quick Service Restaurant (QSR) sector.

Fingermark designs, builds and deploys leading-edge digital technology solutions enabling operational efficiency, revenue gains and enhanced customer experiences. From AI software with real-time business analytics and consultancy through to kiosks and menu boards – Fingermark designs fit-for-purpose innovative solutions and ecosystems.

Fingermark are partnering with some of the world’s biggest QSR brands to deliver innovative solutions that transform how they do business. To help us deliver on our vision, we are looking for a driven Business Development Executive.

About the role

This role is focused on growth, specifically winning new business across enterprise and multi-site QSR customers. You'll be responsible for identifying, engaging and closing opportunities across major brands, large franchise groups and adjacent sectors, while contributing to broader commercial strategy.

The role is highly field-based. Time in market matters, so site visits, demos, industry events and face-to-face engagement are a core part of how you'll succeed. Expect to be on the road regularly (around two weeks per month), building relationships and uncovering opportunities where business happens.

You'll be working with a combination of AI, software, hardware and customer-facing technology solutions designed to improve operational efficiency, business performance and customer experience.

Key areas of focus include:

• Building and managing a pipeline of enterprise opportunities
• Proactively prospecting and engaging new customers
• Engaging senior stakeholders across operations, digital, IT, marketing and customer experience functions
• Running tailored demos and solution-based sales conversations
• Navigating complex procurement and decision-making processes
• Closing new business and contributing to recurring revenue growth
• Working closely with internal teams to align on strategy and delivery

About you

You're an experienced B2B sales professional who understands how to win complex deals and build strong customer relationships. You're comfortable operating in environments where multiple stakeholders are involved, sales cycles are longer, and the value of the deal justifies the effort.

You’ll bring:

• 5+ years' B2B sales experience, ideally within QSR, retail, hospitality, payments, digital signage, automation, operational technology, FMCG or related sectors
• Experience selling technology solutions into operational environments. This could include retail technology, QSR technology, digital signage, self-service solutions, payments, automation, software, hardware or integrated technology solutions
• Experience working with multi-site customers, franchise groups, retailers or other operationally complex environments
• Confidence engaging and influencing senior decision-makers
• Strong commercial awareness and a proactive approach to business development
• Proven ability to manage a travel-heavy role while maintaining performance

You're self-directed, resilient and comfortable working in a fast-paced, evolving environment.

Why join us?

This is a growth role in a business that is actively expanding across global markets. You'll be working with technology that solves real operational challenges for customers, in a role where your impact is visible and measurable.

This is an exciting time to join the Fingermark team. We are in the business of providing next generation connected experiences utilising an effective combination of hardware and software. We aim to make it easier for people to lead their busy lives.

Fingermark strives for an exceptional company culture, and we look for people who are rockstars at what they do, matching our passion for solving customer problems with digital solutions.

That’s why we offer:

• Competitive remuneration and benefits
• Ongoing professional development and career growth opportunities
• A supportive, dynamic environment that values balance and wellbeing

At Fingermark, we own it, stay brave and are customer obsessed. We’ve always got your back, and we never forget to have a laugh. These values drive our success and make Fingermark an incredible place to grow.

Ready to make your mark?

If you're dynamic, caring, courageous and ready to help shape customer and operational experiences for some of the world's leading QSR brands, we'd love to hear from you.

Apply online with your CV and cover letter, or for a confidential chat, contact [email protected]

Please note: If you've applied for this role before, there's no need to reapply. We have your application on file and will include it as part of our current review.