The Role
Drive outbound B2B sales in Sydney for Fresha's SaaS marketplace. Prospect, qualify and demo to decision-makers, manage the full sales cycle to close deals, hit KPIs, document activity in CRM, and collaborate cross-functionally to grow merchant adoption.
Summary Generated by Built In
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Role overview
Given our exciting and progressive growth plans, we are looking for an exceptional Business Development Executive to come and join our global business.
Reporting directly to the Business Development Team Lead, and working collaboratively with the Commercial team, and potential partners, you will be 100% focused on bringing in new business development, your mission will be increasing sales and market share in your designated territory. You’ll be managing the entire sales process from prospecting to close; your primary focus will be outbound business development. You’ll be actively engaging with prospects using a multi-channel approach and creative follow-up communications and then using product demos to help them understand how Fresha will benefit their business and help them grow.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.
To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from our dog-friendly office five days per week. Our Sydney office: Level 2, 364 Kent Street, Sydney NSW 2000
What you will be doing
- KPIs - Consistently achieve sales targets
- Outreach - Calling key decision-makers using phone, email & social touches with the goal of bringing on new business (there may be some in-person meetings as appropriate)
- Selling - Present, promote and sell products and services through product demos to prospective and existing partners
- Sales Cycle - Managing the entire sales process from prospecting to close
- Partnering - Perform cost-benefit and needs analysis with existing/potential partners in order to align our solutions to their needs and business objectives
- Collaboration - Work closely with other departments to ensure a seamless partner experience
- Market Trends - Provide feedback about ongoing trends in the industry
- Leads - Contact 100% of qualified inbound leads in a timely manner, and document all call outcomes in the CRM
- Business Partnering - Serve as a lead point of contact for partners on all commercial activities
What we are looking for
- Experience - 1+ year of solid B2B sales with a track record of success
- Industry - SaaS, online marketplaces, or payment platforms is highly desirable
- Relationship Building - You are a true hunter and relationship builder
- Organised - You can multitask, prioritise and manage time effectively
- Curiosity - You are naturally curious and have a desire to continually grow and develop
At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role.
Interview Process
- Screen Call - Video-call with a member from the Hiring Team (30 mins)
- Skills & Experience - Video/In-person interview with Hiring Team (45 mins)
- Presentation - In-person interview with Hiring Panel (75 mins)
We aim to finalise the entire interview process and deliver feedback within 2 weeks.
Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Skills Required
- 1+ year of solid B2B sales experience
- Experience with SaaS, online marketplaces, or payment platforms
- Proven track record of achieving sales targets
- Experience in outbound prospecting and managing full sales cycle (prospect to close)
- Experience delivering product demos and presenting to decision-makers
- Experience using CRM and documenting call outcomes
- Ability to work from Sydney office five days per week
- Strong relationship-building / hunter sales mentality
- Organised with strong multitasking and time-management skills
- Curiosity and desire for continuous learning and development
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The Company
What We Do
Fresha is the world's largest and top-rated booking platform for Beauty and Wellness trusted by millions of consumers worldwide. Fresha is used by 70,000+ businesses and 300,000+ professionals worldwide, processing over 20mil appointments per month. Fresha is headquartered in London, United Kingdom with global offices located in New York City, Vancouver, Sydney, Dublin, Amsterdam , Dubai and Warsaw. The company raised $185M in venture capital funding to date from leading institutional investors. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with its intuitive free business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
