Our purpose is to simplify and automate the insurance life cycle so that our customers can focus on what matters most.
The Role
Looking for a career in technology? Vertafore is looking for talented people to join our team. Our dynamic environment provides professional development, fast upward mobility, and exposure to the latest and greatest in technology.
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., including East Lansing, Michigan - we are minutes from Michigan State University, Lansing Community College, and Cooley Law School !
JOB DESCRIPTION
Business Analysts provide business and technical expertise to our customers, including analysis, product and service implementation, training and support. BAs shape and improve the experience of key Vertafore clients. They work cross-functionally across Vertafore, including Customer Support, Account Management, Professional Services and Product Management to help guide the client and contribute to the future growth of the team.
A business analyst at Vertafore works directly with clients as part of a cross-functional team, which means they need to be a proactive self-starter, able to multi-task in a fast-paced environment and service-focused to help nurture the client experience.
Our BA IIs develop a specialization within a specific expertise. They are capable of working independently and in a team. They are accountable and responsible for the completion of part of a project, are a mentor, and can lead a team.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:• Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process• Identifies, evaluates, and documents customer business requirements and identifies technical needs• Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity• Develops and delivers customer training for support User Acceptance Testing (UAT)• Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite• Works with customers to create business use cases and test plans for execution• Analyzes configuration and workflow issues and documents their resolutions• Documents customer business process workflows• Engages in larger and more complex projects and initiatives• Works independently to provide business alternatives and recommend solutions that may be long-term and strategic in nature• Applies a more focused set of techniques with greater levels of expertise to resolve more complex business problems• SME and trainer for more than one product or service
Knowledge, Skills and Abilities: • Advanced organizational skills with a project management mindset• Strong problem-solving and analytical skills• Excellent verbal and written communication skills• Technically savvy• Relevant Certifications helpful
Qualifications: • Experience with SQL, Databases is required• Minimum 3 years of experience as a business analyst, in a technical environment preferred• Bachelor's degree required or commensurate experience
Additional Requirements and Details:• Travel required up to 25% of the time.• Located and working from an office location when required.• Occasional lifting and/or moving up to 10 pounds.• Frequent repetitive hand and arm movements required to operate a computer.• Specific vision abilities required by this job include close vision (working on a computer, etc.).• Frequent sitting and/or standing.• #LI-Hybrid• $60,000 - $80,000 / year
Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only
Why Vertafore is the place for you: *US Only
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., including East Lansing, Michigan - we are minutes from Michigan State University, Lansing Community College, and Cooley Law School !
JOB DESCRIPTION
Business Analysts provide business and technical expertise to our customers, including analysis, product and service implementation, training and support. BAs shape and improve the experience of key Vertafore clients. They work cross-functionally across Vertafore, including Customer Support, Account Management, Professional Services and Product Management to help guide the client and contribute to the future growth of the team.
A business analyst at Vertafore works directly with clients as part of a cross-functional team, which means they need to be a proactive self-starter, able to multi-task in a fast-paced environment and service-focused to help nurture the client experience.
Our BA IIs develop a specialization within a specific expertise. They are capable of working independently and in a team. They are accountable and responsible for the completion of part of a project, are a mentor, and can lead a team.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:• Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process• Identifies, evaluates, and documents customer business requirements and identifies technical needs• Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity• Develops and delivers customer training for support User Acceptance Testing (UAT)• Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite• Works with customers to create business use cases and test plans for execution• Analyzes configuration and workflow issues and documents their resolutions• Documents customer business process workflows• Engages in larger and more complex projects and initiatives• Works independently to provide business alternatives and recommend solutions that may be long-term and strategic in nature• Applies a more focused set of techniques with greater levels of expertise to resolve more complex business problems• SME and trainer for more than one product or service
Knowledge, Skills and Abilities: • Advanced organizational skills with a project management mindset• Strong problem-solving and analytical skills• Excellent verbal and written communication skills• Technically savvy• Relevant Certifications helpful
Qualifications: • Experience with SQL, Databases is required• Minimum 3 years of experience as a business analyst, in a technical environment preferred• Bachelor's degree required or commensurate experience
Additional Requirements and Details:• Travel required up to 25% of the time.• Located and working from an office location when required.• Occasional lifting and/or moving up to 10 pounds.• Frequent repetitive hand and arm movements required to operate a computer.• Specific vision abilities required by this job include close vision (working on a computer, etc.).• Frequent sitting and/or standing.• #LI-Hybrid• $60,000 - $80,000 / year
Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like, while using our offices as a place for collaboration, community, and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- Medical, vision & dental plans
- Life, AD&D
- Short Term and Long Term Disability
- Pension Plan & Employer Match
- Maternity, Paternity and Parental Leave
- Employee and Family Assistance Program (EFAP)
- Education Assistance
- Additional programs - Employee Referral and Internal Recognition
Why Vertafore is the place for you: *US Only
- The opportunity to work in a space where modern technology meets a stable and vital industry
- We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
- Medical, vision & dental plans
- PPO & high-deductible options
- Health Savings Account & Flexible Spending Accounts Options:
- Health Care FSA
- Dental & Vision FSA
- Dependent Care FSA
- Commuter FSA
- Life, AD&D (Basic & Supplemental), and Disability
- 401(k) Retirement Savings Plain & Employer Match
- Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
- Parental Leave & Adoption Assistance
- Employee Assistance Program (EAP)
- Education & Legal Assistance
- Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
- Commuter Benefits (Denver)
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [email protected]
Just a note, this contact information is for accommodation requests only.
What the Team is Saying
Tyler
Senior Project Manager | Software Implementation
Vertafore Compensation & Benefits Highlights
-
Leave & Time Off Breadth — Flexible or unlimited PTO with paid holidays, an annual company Refresh/Recharge day, and paid volunteer time are consistently emphasized. Utilization is described as generous when team norms support it.
-
Flexible Benefits — A Flexible First, remote‑friendly setup with hybrid collaboration and home‑office support is positioned as a core part of the package. This flexibility is complemented by employee communities and volunteer opportunities.
-
Healthcare Strength — Multiple medical plan options with HSA/FSA support, plus dental, vision, mental health, life, and disability coverage form a comprehensive core. Named networks such as UHC/Optum/VSP are cited alongside an employer‑verified benefits lineup.
Vertafore Insights
Similar Jobs
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We believe insurance is about relationships. And technology should only make them stronger. We exist to empower independent agents, carriers, and MGAs. To drive their success. Because their success is our success. And their ambitions for tomorrow are our goals for today. Since our inception, we’ve been the technology backbone of the insurance industry. We began punching cards for independent agents over 50 years ago and turned this passion for technology into a relentless pursuit. Born of human-centric purpose, we empower our customers with the technology to garner trust. Built to adapt, we equip the insurance channel for the future—transforming business and relationships along the way. Where others see opposition, we see opportunity. To look ahead. To modernize. To prepare our customers for what’s next—because we’re always thinking about it. Always innovating. Always building. Always creating. Quite simply…we love insurance. Because behind every policy—is a person. And we’re obsessed with powering the spirit of our industry.
Why Work With Us
Our team is bright and talented, and we bring passion to the work we do every day and continually strive to improve. We’re a Flexible First work environment, meaning team members work from home as often as they’d like, while using our offices as a place for collaboration, community, and team building. We work hard and we have fun doing it!
Gallery
Vertafore Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our Flexible First working environment allows team members to work from home as often as they'd like, while using our offices for collaboration and team building.
Typical time on-site:
Flexible
