TransUnion's Job Applicant Privacy Notice
Personal Information We Collect
Your Privacy Choices
What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.
TransUnion Consumer Interactive (TUCI) requires a Business Analyst in Project Management to support the Project Manager in delivering projects to achieve business’ objectives primarily in Hong Kong and can be extended to other markets in Asia-Pacific. The potential candidate will play a key role in the end-to-end business requirement gathering process, solution development and change management process.
The Business Analyst will need to demonstrate analytical and organizational skills, and work collaboratively in the Scrum Team (under Agile methodology) to delight customers with TUCI’s products and solutions.
What You'll Bring:
- Bachelor’s degree in Business, Information Technology, Marketing, Communication or a related discipline
- 4+ years of experience in Business Analysis, Product Management or Project Management; experience working under Agile methodology in a digital platform environment is an advantage
- Strong business acumen with knowledge of digital platforms (e.g. mobile app, website)
- Strong analytical, communication, organizational and stakeholder management skills
- Good oral and written communication skills in English and Chinese
- Expertise on GA360 and other tracking tools: validate TSGs, confirm accurate tag implementation, generate and automate reports, build dashboards, deliverable actionable insights
- Expertise to build dashboards on Power BI / Looker Studio to enhance business result
- Able to use AI tools to streamline the working process and bring new ideas to the products
- Knowledge of Agile ways of working and Agile tools such as Jira is preferred
- Detail-oriented, self-motivated, positive and a strong team player, able to work independently in a fast-paced and dynamic environment
Impact You'll Make:
- Works with product managers to prepare project business cases
- Gathers and analyzes requirements from various stakeholders (e.g. Product, Design, Marketing, Sales, IT, Customer Services & Operations, external partners, service providers), documents and maintains them in the form of user stories
- Facilitates backlog refinement, user story grooming and solution discussions with the Scrum Team, with a strong understanding of business needs, operational workflows and system design
- Assists product managers in preparing UAT test plans and executing test cases to ensure delivered solutions meet business requirements
- Supports change management by identifying impacts on processes and systems, and preparing related documentation (e.g. product demos, user training materials, product manuals, FAQs)
- Monitors the performance of implemented products closely and provide insights and recommendations
- Proactively collects feedback and data, and provides recommendations for continuous improvement
- Conducts product research and data analysis to support informed business decision-making
- Acts as a coordination point between business and delivery teams to support alignment on timelines and dependencies
TransUnion's Internal Job Title:
Sr Analyst, Project ManagementTop Skills
What the Team is Saying
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
Gallery
TransUnion Teams
TransUnion Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
