Corporate Tools is looking to add a new member to our team in a support capacity who is fluent (speaking, reading and writing) in Spanish and English. You will help our clients, both English and Spanish speaking, use our software, start and maintain their businesses and quite often, figure out how to help them close their business. Our Spanish speaking client base is still growing, so about 75% of this job will be working with our English speaking clients. The job is full time, Monday - Friday.
We are looking for happy people who enjoy helping others. No experience is necessary if you have a desire to learn. We'll train you on corporate formalities, customer service and how to interact with clients on a high level. This is a great long term position that allows employees a chance to have a great work/life balance.
This is not a sales position. We don't want our clients to dread calling us because they have to listen to pushy sales pitches every time. We also think our employees are great and we want them to feel comfortable to be themselves. So we don't use scripts. We just expect our team to be respectful, friendly and helpful.
Wage
Up to $20.50 / hour
Benefits
-
100% employer-paid medical, dental & vision Full coverage for employees - nothing comes out of your paycheck. Plus an annual review with a raise option. -
Time off that grows with you 22 days PTO + 4 holidays to start. After 3 years it bumps to 29 days, and after 5 years you move to flexible time off - not accrued, not capped. Take time off when you want. -
Parental leave & 401(k) match Paid parental leave, plus up to 6% company 401(k) matching with no vesting period - it's yours from day one. -
Quarterly allowance Spend it on whatever makes work better: a comfier remote setup, continuing-education classes, a plant for your desk, coffee for a coworker, a massage for yourself... really, whatever. -
No dumb perks (and a trail mix bar) No weekend dog-walking gimmicks that look cool but cost nothing because nobody uses them. We spend on benefits you'll actually use - an open-concept office, friendly coworkers, a creative environment, and yeah... a trail mix bar.
Responsibilities
- Answer 100+ calls a day about starting and maintaining a business
- Help the customer support team answer emails
- Help the mail team process documents
Requirements
- A Professional Working Proficiency level of Spanish and English
- An ability to treat others with respect
- Willingness to be trained
- Desire to learn
- Patience
- Type at least 50 words per minute
- Basic computer skills
Back to Jobs
Bilingual Customer Service Representative
Remote, Post Falls, ID, Spokane, WA, Salt Lake City, UT, Austin, TX
Apply Now
Why Work Here
You like talking to people and helping them. You get satisfaction when someone really needs help and you made their day better. You find fun ways to interact with people. What we do can be redundant if you don't have the right mind set. Our clients are unique. You might answer the same question 50 times in one day, but the circumstances are different for every person we interact with. They might be a one person show, about to leave their job and start a business. They could be a law firm going on vacation and need help for their clients. Or the person you're talking to could be a Fortune 500 CEO who counts on you to keep their massive corporate structure alive, active and maintained. You also like working with fun, good people. You like taking a break or eating your lunch overlooking the river. You like working for a company where what you do all day actually matters.
Skills Required
- Professional Working Proficiency in Spanish and English
- Ability to treat others with respect
- Willingness to be trained
- Desire to learn
- Patience
- Typing speed of at least 50 words per minute
- Basic computer skills
What the Team is Saying
Corporate Tools LLC Compensation & Benefits Highlights
-
Healthcare Strength — Health coverage is presented as 100% employer-paid for employees across medical, dental, and vision, with HSA buy-up options, basic life insurance, and in-house therapy/health coaching. Wellness supports extend to weekly onsite chiropractic at the Spokane and Post Falls offices.
-
Leave & Time Off Breadth — Time off begins accruing on day one with 22 days plus 4 paid holidays, increases to 26 days in years 3–4, and transitions to flexible time off after year five. Paid parental leave is also offered.
-
Retirement Support — Retirement support includes a Safe Harbor 401(k) with an employer match up to 6% and immediate vesting, with full-time eligibility after a 60-day wait. Plan features also include loans, rollovers, and catch-up contributions.
Corporate Tools LLC Insights
What We Do
Corporate Tools is proudly, stubbornly independent. No outside investors calling the shots. It’s just us choosing customers over profits, every time. We build the behind-the-scenes tools that keep businesses running: software, LLC filings, registered agent service, website and domain registration, address services… basically all the unglamorous stuff that makes companies actually work. We’ve grown into one of the largest B2B providers in the U.S. by sticking to a simple mission: solve the real, messy, confusing problems of starting and running a business, while keeping your privacy intact and making your life a whole lot easier.
Why Work With Us
We’re privately held, debt free, and focused on people. Not investors. That means we can keep hiring folks we like, building tools that actually work, and making sure our customers are taken care of. If you want to know more about what values drive us, check out our Company Principles.
Gallery
Corporate Tools LLC Teams
Corporate Tools LLC Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As a hybrid employer we have full-time remote employees and employees that live near our offices who have the option to work in-office or from home. There are just a few, select roles that specify and require some in-office time.
