It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Empower global commerce—one order at a time.
Who we are
We are the business behind the world’s brands. At Ingram Micro, we’re redefining distribution and shaping the future with cutting-edge technology. Operating in 57 countries and reaching nearly 90% of the global population, we help businesses run better, grow faster, and achieve their sustainability goals. Our people-first culture empowers 24,000+ associates to thrive in a diverse, inclusive, and values-driven environment.
How our team works
The Sales Support team plays a vital role in ensuring seamless order management and customer satisfaction. By collaborating across departments—from Credit Ops to Supply Chain—we help our partners deliver on promises and maintain operational excellence. Our work directly supports Ingram Micro’s mission to be the most valuable technology partner in the world.
Our values in action
At Ingram Micro, we believe success is built on Results, Integrity, Imagination, Courage, Responsibility, and Talent. Our team embodies these values by solving complex transactional challenges, proactively identifying sales opportunities, and ensuring every order is accurate and impactful. We foster a culture of collaboration, transparency, and continuous improvement—because it works when we work together.
Job Responsibilities:
- Order entry, order processing, contacting resellers for verifications
- Prepare accurate proactive and reactive customer quotations.
- Validate all quote data to ensure correctness before submission.
- Follow up with customers and partners to drive quote conversion into sales.
- Respond to inquiries from partners, customers, and internal teams regarding quotes, pricing, and product details.
- Maintain updated records of quotes, follow-ups, and customer communications.
- Overriding of PO prices and vendor prices
We’re looking for someone with:
- College graduate of any course; if High School Diploma, should have at least 2 years functional experience.
- Must have at least 2 years of Order Management and Quotation experience
- BPO experience in any LOB are also welcome to apply
- Background in supply chain or IT distribution is a huge advantage
- Good English communication skills
- Knowledgeable with MS Excel functions (vlookup, pivot, etc)
- Willing to work on day shift (AU/NZ time zone) and 10 days RTO/monthly
#LI-Hybrid
Skills Required
- College graduate or High School Diploma with at least 2 years functional experience
- At least 2 years of Order Management and Quotation experience
- BPO experience in any Line of Business
- Background in supply chain or IT distribution
- Good English communication skills
- Knowledgeable with MS Excel functions (vlookup, pivot, etc)
- Willingness to work on day shift (AU/NZ time zone)
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
