Jobs at Ingram Micro

Prepare and validate customer quotations, follow up to convert quotes into sales, respond to partner/customer inquiries about pricing and products, coordinate internal teams to resolve quote issues, and maintain records of quotes and communications.

Manage pre-sale/post-sale technical support activities, assess product needs, communicate with design engineering, and collaborate with marketing teams.

Drive HPE sales growth by identifying and closing opportunities, managing pipelines, enabling channel partners, building partner business plans, and collaborating with internal teams to meet revenue targets.

Manage end-to-end operational execution of financing transactions across APAC, maintain CRM and pipeline accuracy, coordinate with funding partners and credit teams, support onboarding/KYC, monitor funding and end-of-lease activities, produce reporting and sales collateral, and drive process and system improvements for scalable IMFS operations.

Drive adoption and value realization of Ingram Micro platforms (Xvantage, CRM, IDA, Zendesk) across regions. Support business transformation, standardize processes and operating models, coach leaders and teams, track KPIs, and translate global platform strategy into local execution to improve sales productivity and operational efficiency.

Manage assigned cloud accounts as primary customer contact to drive retention, renewals, and upsell across Ingram Micro Cloud vendor offerings. Build customer-specific business strategies, collaborate with internal teams, act as voice of the customer, and share best practices to improve experience and revenue growth.

Drive adoption, onboarding, and optimization of platform capabilities (Xvantage, CRM, IDA, Zendesk). Partner with regional and country leaders to align initiatives with business goals, coach teams, monitor KPIs, lead change management, and deliver measurable business outcomes across EMEA.

Provide expert partner-facing support for Acronis and broader cloud vendors (Microsoft CSP, AWS), resolving complex billing, subscription, and account lifecycle issues. Own partner queues in Zendesk, maintain runbooks and SOPs, build knowledge-base content, cross-train colleagues, drive SLA adherence, and collaborate with Sales, Finance, Credit & Collections, and Operations to improve processes and reduce recurring issues.

Provide presales and post-sales technical support: assess customer needs, prepare product specifications, liaise with engineering and product teams, collaborate with Go-To-Market to close deals, and develop personnel to support solution deployment and revenue growth.

Lead presales engagements to translate customer needs into tailored Dell solutions. Provide solution architecture, sizing, demos, POCs, and proposal support. Collaborate with sales, vendors, and partners to drive pipeline, mentor junior staff, and influence technical and commercial outcomes.

Design, develop, enhance, and maintain IBM mainframe-based web applications. Collaborate with architects, product owners, and Agile SCRUM teams to deliver end-to-end solutions, write testable code, participate in code reviews, support CI/CD and automated testing, and produce development documentation. Take ownership of features, assist with production support, and share knowledge across the team.

The Product Manager serves as a liaison between vendors and the organization, manages vendor contracts, resolves issues, and builds vendor relationships while working on complex projects with moderate oversight.

The Technical Sales Engineer manages technical support for pre-sale and post-sale activities, assessing customer needs and preparing product specifications. They communicate with design engineering and work with marketing to define new products, while handling complex projects and providing guidance within their role.

Serve as a technical presales consultant designing and positioning Dell EMC SAN/NAS and data protection solutions, lead technical discussions and demos, collaborate with sales, partners, and vendors, and advise on networking and virtualized infrastructure (VMware/Hyper-V).

Partner with vendors to develop and execute go-to-market strategies, launch and drive adoption of products, deliver sales presentations and proposals, identify new business opportunities, build stakeholder relationships, collaborate with sales/marketing teams, and monitor market trends to grow product awareness and achieve targets.

Supervise and coach warehouse associates; manage receipt, storage, and outbound shipment processes; maintain inventory accuracy and safety; lead projects to improve workflows and efficiencies; collaborate cross-functionally to resolve operational issues and meet deadlines.

Drive AWS IaaS revenue by recruiting and developing channel partners, adding new end-customer workloads, and increasing billing consumption. Build pipeline through outreach and marketing programs, create commercial proposals, collaborate with presales and post-sales teams, execute GTMs with vendors, and exceed quarterly sales targets through partner enablement and demand generation.

Drive AWS public sector growth across the West by cultivating partner and vendor relationships, identifying new business opportunities, executing category strategy, and expanding usage of Ingram Micro Xvantage. Use market analysis and cross-functional collaboration to retain and expand market share, negotiate terms, and support solution selling across reseller partners.

Drive new revenue for IaaS by acquiring partners and adding end-user workloads. Prospect, develop pipeline, manage opportunities, collaborate with internal teams, execute marketing and demand-generation programs, and exceed quarterly sales targets through upsell and cross-sell.

The Associate III, Import/Export role involves classifying hazardous materials, managing export orders, generating reports, and ensuring regulatory compliance.