Associate Engagement Manager

Posted Yesterday
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Mooresville, NC, USA
Hybrid
Senior level
Consumer Web • eCommerce • Information Technology • Retail • Software • Analytics • App development
Curiosity wanted. Innovation required.​​​​​​​
The Role
Lead design and execution of enterprise associate engagement and Inclusion Network programs. Use data to measure impact, advise senior leaders, partner cross-functionally, govern initiatives, and drive culture, diversity, and inclusion across corporate, store, and supply chain.
Summary Generated by Built In
Do your Best Work in Mooresville
This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.
Your Impact
The Associate Engagement Manager is responsible for leading the development and execution of enterprise-wide programming and activations that strengthen Lowe's Culture of Winning in alignment with the Associate Value Proposition. This role owns the end-to-end management of the organization's associate engagement programming, designing, implementing, and refining activations for Corporate, Store, and Supply Chain associates. This role oversees the Inclusion Network, ensuring it drives meaningful impact, fosters belonging, and aligns with broader business goals. This individual will use data-driven approaches to measure engagement, identify opportunities for improvement, and advise senior leaders on trends and strategies that enhance the associate experience. This position requires solid program management, operational discipline, and the ability to influence cross-functional stakeholders to drive change and embed a culture of inclusion across the enterprise.
What You Will Do
  • Lead the development and execution of associate engagement programming and activations to align with business priorities.
  • Manage and oversee the team of volunteer associates responsible for operations, engagement, and strategic growth of the Inclusion Network across the enterprise to foster belonging and advance organizational goals.
  • Partner closely with cross-functional teams (e.g., HR business partners, communications, business leaders) to amplify key initiatives and translate insights into enterprise-wide actions and engagement.
  • Advise leadership on associate experience trends, risks, and opportunities, using data-driven insights to shape culture, diversity, and inclusion strategies.
  • Develop and maintain a governance framework to organize Inclusion Network outputs.
  • Serve as a trusted advisor to senior stakeholders, leveraging listening engagement insights and business needs to influence enterprise-wide strategies that enhanced the associate experience and strengthened organizational culture.
  • Promote Lowe's culture, diversity, and inclusion by representing the company at internal events, panels, and partnerships within the business to highlight the work and impact of the team.
  • Build and sustain strategic partnerships with enterprise business leaders to align associate engagement initiatives with organizational priorities, driving adoption, accountability and measurable business outcomes through the engagement Engagement Guide resources.
  • Guide cross-functional teams in the design, implementation and continuous improvement of associate engagement programs to ensure consistent execution, stakeholder alignment, and scalable impact across the enterprise.

Minimum Qualifications
  • Bachelor's degree in human resources, business, communications or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 6+ years of experience in diversity & inclusion, leadership development, workforce business analytics, research, business case development and reporting
  • 6+ years of proven experience in designing and implementing diversity and inclusion strategies within the retail sector or related industries
  • 6+ years of in-depth knowledge of diversity, culture, and inclusion best practices, policies and legal requirements
  • 5 years of strong analytical to track and measure impact of diversity and inclusion initiatives
  • Demonstrated success leading or significantly contributing to Culture, Diversity and Inclusion strategy

Preferred Skills/Education
  • Master's degree in human resources, business, communications or related field

About Lowe's
Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com .
Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Skills Required

  • Bachelor's degree in human resources, business, communications or related field or equivalent years of experience
  • 6+ years of experience in diversity & inclusion, leadership development, workforce business analytics, research, business case development and reporting
  • 6+ years of proven experience in designing and implementing diversity and inclusion strategies within the retail sector or related industries
  • 6+ years of in-depth knowledge of diversity, culture, and inclusion best practices, policies and legal requirements
  • 5 years of strong analytical experience to track and measure impact of diversity and inclusion initiatives
  • Demonstrated success leading or significantly contributing to Culture, Diversity and Inclusion strategy
  • Master's degree in human resources, business, communications or related field

What the Team is Saying

Seemantini Godbole
Vivek B.
Laura M.
Hannah W.
Margot F.
Rachel L.
Morgan S.
Elaina W.
Anyae B.
Laura B.
Wayne E.
Elaine W.
Jerry G.
Sara K.
Emily H.
Brook G.
Keshan J.
Adam K.
Robin C.
Cesar G.
Shari F.
Jason B.
Benjamin C.
Marvin Ellison
Grayson H.
Seemantini Godbole

Lowe’s Compensation & Benefits Highlights

  • Retirement Support A company 401(k) with employer match supports long‑term savings for eligible associates. Ownership opportunities via a discounted employee stock purchase plan further strengthen financial benefits.
  • Parental & Family Support Paid maternity and parental leave, plus adoption and family‑forming supports, provide meaningful time and resources for growing families. Return‑to‑work support and dependent care resources extend this coverage.
  • Inclusive Benefits Coverage Medical, dental, and vision coverage are available to regular full‑time and part‑time associates alongside mental‑health and EAP resources. Access for part‑time associates stands out in retail and broadens participation in core benefits.

Lowe’s Insights

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The Company
HQ: Mooresville, NC
300,000 Employees
Year Founded: 1921

What We Do

It’s curious to think of innovation and stability co-existing. But we pair a 100-year track record of success with a hunger to do things differently. Everyone is in the work — tackling complex problems where your impact can build back or build up the communities we serve. We fill our halls with curious minds from all walks of life. Our differences make us stronger, which is why our leaders build cultures of recognition and inclusion. You are heard, and your curiosities are celebrated and championed here.

Why Work With Us

We have built a space where the curious can move freely. Up in title, up in skills, to the side with teams, or back to try something completely new. We help you find your path — because when you win, we all win.

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Lowe’s Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: 2 days a week
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HQMooresville, NC
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Charlotte, NC
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Kirkland, WA
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