Easy Apply
Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
The Associate Director, Growth will drive profitable acquisition growth across various healthcare categories, manage performance marketing channels, and optimize creative assets to enhance patient acquisition and business results.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As an Associate Director, Growth, you’ll drive profitable acquisition growth across Ro’s sexual health, dermatology, and fertility businesses. You’ll serve as the quarterback driving prioritization and execution across the full paid channel mix, including paid social, search, YouTube/online video, affiliate, creator/celebrity partnerships and offline (TV, audio, podcasts), working closely with channel managers to plan, prioritize, and deliver results within CPA and payback/LTV guardrails. This role is highly cross-functional and collaborative.
You’ll work closely with channel managers, designers, copywriters, product marketers and others to drive forward new patient acquisition and business results for the Sexual Health, Dermatology and Fertility categories. In particular, you’ll have a strong performance creative orientation and will direct a high performing and scalable creative pipeline to provide our paid channels with an ample volume of assets to fuel performance.
Reporting into Ro’s SVP, Growth, this is both an individual contributor and a leadership role on Ro’s Growth team that will have dotted line oversight to channel managers, CRM leads and other Growth team members dedicated to the Sexual Health, Dermatology and Fertility (SDF) categories.
What You’ll Do:
- Own portfolio performance outcomes across SDF, driving growth within CPA guardrails and LTV-based benchmarks.
- Quarterback the full paid channel mix (paid social, search, YouTube/online video, affiliate, partner/endorser investments, offline), partnering with channel managers to set goals and priorities, unblock execution, and improve results.
- Fuel creative-led growth by optimizing a creative testing engine that produces hundreds of net-new assets per month across in-house, UGC, agency, and external resources, and working closely with internal teams to drive high output at high quality.
- Establish and refine quarterly roadmaps for channel focus, testing priorities, and where the team should invest time, dollars, and effort—then iterate based on learnings and performance data.
- Monitor performance daily across KPIs using tools like Mixpanel, Hex, and channel platforms; identify drivers, proactively flag anomalies, and recommend corrective actions quickly.
- Serve as the owner of paid conversion metrics and constantly identify, size and advocate for new opportunities to drive CVR gains across the full funnel, from ad to checkout.
- Guide our CRM efforts across the lifecycle journey, from acquisition through to retention and with an eye on how CRM campaigns mesh tightly with our paid channel strategy.
- Own and refine the operating model for how we establish and pursue business goals. Rally the core team and stakeholders against priorities and key decisions to move with clarity and speed.
- Drive improvement in our performance asset creation process, including Airtable/workflow prioritization, review SLAs, and bottleneck removal to maintain high creative throughput.
- Become an expert in our marketing and data stack and collaborate closely with the Growth Analytics team to develop improved performance measurement – through both the buildout of new tools as well as the application of incrementality principles to run tests and experiments.
- Partner with FP&A on payback analysis, pricing strategy, financial forecasting and monthly reconciliation (credits, billing issues, accrual accuracy)
What You’ll Bring to the Team:
- 8 - 10 years of proven experience driving performance marketing at scale, including ownership of budgets within paid marketing programs with 8-to-9 figure annual spend budgets, and 8-figure paid social budgets specifically.
- Deep “hands on keyboard” experience and spend ownership responsibility as channel manager in previous roles, with strong expertise in paid social.
- Strong creative judgment and a track record of deftly balancing brand and performance considerations to scale creative output without sacrificing quality.
- Ability to operate as a cross-channel integrator: comfortable going deep in platforms and data (even if you’re not the day-to-day channel owner) and partnering effectively with specialists.
- Clear communicator (both written and verbal) with and ability to work effectively across junior and senior stakeholders alike.
- High analytical fluency and comfort in self-serve diagnosis (Mixpanel and paid platform data); ability to translate insights into clear action plans.
- Strong experimentation and funnel/CRO mindset with a deep understanding of how landing pages, funnels, and lifecycle work together with paid media.
- Familiarity with incrementality and measurement approaches (use of frameworks/tools like Haus a plus).
- Demonstrated ability to use AI to create leverage in creative development workflows, insight generation, iteration speed, or operational throughput.
- Mission alignment: genuine excitement to work on categories like Sexual Health and Dermatology and to serve the needs of those patients through our growth efforts
We’ve Got You Covered:
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth stipends
- Paid parental leave + Fertility benefits
- Pet insuranceStudent loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.
The target base salary for this position ranges from $168,300 to $200,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Affiliate Marketing
Ai Tools
Crm Tools
Hex
Mixpanel
Online Video Platforms
Paid Social Platforms
What the Team is Saying
Kim
General Manager
_1.jpg)
Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
%20(1).png)
Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
_1.jpg)
%20(1).png)
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
Gallery
Ro (Ro.co) Teams
Ro (Ro.co) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
.png)
