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Ro's mission is to help patients achieve their health goals by delivering the easiest, most effective care possible.
The Role
As a Staff Software Engineer, you will design and enhance secure identity, privacy-first systems, and manage customer data flows while collaborating with cross-functional teams to ensure compliance and security protocols are maintained.
Summary Generated by Built In
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 99% of primary care deserts.
Ro is consistently recognized as a top workplace in Health Care, in New York, and for Women and Parents—earning more than 20 honors from Fortune, Great Place to Work, and PEOPLE since 2021. In 2025 alone, we ranked top 5 among medium workplaces in Health Care and New York, and top 50 nationwide.
As a Staff Software Engineer on Ro’s Identity and Privacy team, you will build and scale systems that support secure user identity and privacy-first data practices. This includes authentication, user lifecycle management, consent, and data governance—ensuring Ro’s technical foundation supports both patient trust and business growth.
You will design, build, and maintain systems that manage customer identity, data preferences, attribution, and event-driven data flows. This work requires strong expertise in distributed systems, event pipelines, and privacy-preserving architectures. You’ll work in a highly cross-functional environment, partnering with security, legal, marketing, and data teams to define solutions that balance compliance, security, and high-quality patient experiences.
What You’ll Do
- Build and maintain privacy-first, distributed data systems and consent management systems that comply with consumer privacy regulations.
- Design and operate high-throughput, event-driven architectures (e.g., Kafka, streaming systems) for collection, processing, and distribution of first-party data.
- Contribute to authentication and identity systems, including user lifecycle management, access controls, and multi-factor authentication.
- Architect and scale asynchronous data pipelines and event processing systems for real-time and batch use cases.
- Partner with marketing and growth teams to enable privacy-compliant advertising, CRM, and analytics workflows.
- Implement privacy-preserving techniques (e.g., anonymization, tokenization, minimization) and ensure compliant data flows to third-party platforms.
- Collaborate with security and legal teams to enforce data governance, retention, and compliance policies.
What You’ll Bring to the Team
- 8+ years of software engineering experience (2+ years at Staff or above level) with a focus on distributed systems, data infrastructure, privacy, or security.
- Strong proficiency in Python and experience building scalable, production-grade systems.
- Deep experience with distributed systems, including streaming platforms (e.g., Kafka), event-driven architectures, and asynchronous processing.
- Experience designing and operating data pipelines, eventing systems, and first-party data platforms.
- Familiarity with authentication and identity systems (e.g., OAuth, session management, MFA, user lifecycle management).
- Experience using agentic coding tools to improve development velocity, reduce workflow friction, automate repetitive tasks, and increase system visibility—while maintaining strong engineering judgment and ownership of outcomes.
- Experience in regulated environments and strong ownership in driving complex, cross-functional technical initiatives.
We’ve Got You Covered
- Full medical, dental, and vision insurance + OneMedical membership
- Healthcare and Dependent Care FSA
- 401(k) with company match
- Flexible PTO
- Wellbeing + Learning & Growth reimbursements
- Paid parental leave + Fertility benefits
- Pet insurance
- Student loan refinancing
- Virtual resources for mindfulness, counseling, and fitness
The target base salary for this position ranges from $211,700 to $292,000, in addition to a competitive equity and benefits package (as applicable). When determining compensation, we analyze and carefully consider several factors, including location, job-related knowledge, skills and experience. These considerations may cause your compensation to vary.
Ro recognizes the power of in-person collaboration, while supporting the flexibility to work anywhere in the United States. For our Ro’ers in the tri-state (NY) area, you will join us at HQ on Tuesdays and Thursdays. For those outside of the tri-state area, you will be able to join in-person collaborations throughout the year (i.e., during team on-sites).
At Ro, we believe that our diverse perspectives are our biggest strengths — and that embracing them will create real change in healthcare. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability and/or any other legally protected classification protected by federal, state, or local law.
See our California Privacy Policy here.
Top Skills
Authentication Technologies (Oauth
Data Pipelines
Event-Driven Architectures
Identity Systems
Kafka
Mfa)
Python
What the Team is Saying
Kim
General Manager
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Rachel
Director, Product Design
Andres
Senior Director, Corporate Quality
Ross
Director, Strategy and Operations
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Kerry
Associate Director, Care Delivery Quality and Safety
Jay
Senior Director, Growth, Ro Body and Performance Marketing
Zach
CEO and Co-Founder
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The Company
What We Do
Ro is a direct-to-patient healthcare company with a mission of helping patients achieve their health goals by delivering the easiest, most effective care possible. Ro is the only company to offer nationwide telehealth, labs, and pharmacy services. This is enabled by Ro's vertically integrated platform that helps patients achieve their goals through a convenient, end-to-end healthcare experience spanning from diagnosis, to delivery of medication, to ongoing care. Since 2017, Ro has helped millions of patients in nearly every single county in the United States, including 98% of primary care deserts.
Why Work With Us
Ro is powering quality care at scale. The Ro Operating System (ro.OS) vertically integrates the core parts of healthcare, bringing together nationwide telehealth, lab, and pharmacy services on one platform. The result? ro.OS makes it easier for patients to access and providers to deliver high-quality care – millions of times over.
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Ro (Ro.co) Teams
Ro (Ro.co) Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ro’ers in the tri-state area join their colleagues in the NY Hub twice a week for in-person collaboration.
Typical time on-site:
2 days a week
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