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The Role
Support administration of agent compensation and E&O programs through data analysis, validation, reporting, reconciliation, and operational support. Coordinate with third-party E&O administrator, improve processes, automate tasks, and collaborate with field and Home Office partners to ensure accuracy and compliance.
Summary Generated by Built In
Job Requisition ID: 94292
Location Designation: Hybrid - 3 days per week
Associate, Agent Compensation
Role Overview:
As an Associate on the Agent Compensation team, you will support the administration of agent compensation programs through compensation analysis, validation, reporting, and operational support activities that help ensure accuracy, timeliness, and operational efficiency. This role will also support oversight of the Agent's Errors & Omissions (E&O) plan, serving as liaison between the field and the third-party administrator. Strong data management and technical skills are essential, as the role involves working with complex datasets across multiple systems using tools such as MS Excel, Access, Mainframe TSO, and Varicent. In addition, the associate will support process improvement initiatives, modernization initiatives, ad hoc analysis, issue resolution, and cross-functional collaboration with field and Home Office partners.
What You'll Do:
• Ensure accuracy and compliance of Agent Compensation programs
• Communicate program rules, calculations, and outcomes to field and internal partners
• Manage and validate the annual Agent E&O enrollment process
• Coordinate with the third-party E&O administrator throughout the policy year
• Analyze and reconcile data to support accurate quarterly E&O billing
• Support process improvement and automation initiatives
What You'll Bring:
You are analytical, detail-oriented, and experienced in working with operational processes and complex datasets. You possess strong technical, reconciliation, and problem-solving skills, with the ability to independently validate calculations and maintain a high level of
accuracy. You communicate clearly and professionally, exercise sound judgment, maintain confidentiality, and collaborate effectively across teams to support operational goals.
Required Skills:
• Bachelor's degree
• Strong analytical and problem-solving skills
• Advanced Excel and reporting skills
• Strong written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to collaborate across teams and support operations
Preferred Skills:
• Experience supporting compensation administration, finance operations, or related business functions.
• Knowledge of Agent Compensation processes and operational controls.
• Openness to using AI-enabled tools and emerging technologies to improve operational efficiency and analysis.
Job Level: LEVELPF2
Pay Transparency
Salary Range: $65,000-$92,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94292
#BI-Hybrid
Location Designation: Hybrid - 3 days per week
Associate, Agent Compensation
Role Overview:
As an Associate on the Agent Compensation team, you will support the administration of agent compensation programs through compensation analysis, validation, reporting, and operational support activities that help ensure accuracy, timeliness, and operational efficiency. This role will also support oversight of the Agent's Errors & Omissions (E&O) plan, serving as liaison between the field and the third-party administrator. Strong data management and technical skills are essential, as the role involves working with complex datasets across multiple systems using tools such as MS Excel, Access, Mainframe TSO, and Varicent. In addition, the associate will support process improvement initiatives, modernization initiatives, ad hoc analysis, issue resolution, and cross-functional collaboration with field and Home Office partners.
What You'll Do:
• Ensure accuracy and compliance of Agent Compensation programs
• Communicate program rules, calculations, and outcomes to field and internal partners
• Manage and validate the annual Agent E&O enrollment process
• Coordinate with the third-party E&O administrator throughout the policy year
• Analyze and reconcile data to support accurate quarterly E&O billing
• Support process improvement and automation initiatives
What You'll Bring:
You are analytical, detail-oriented, and experienced in working with operational processes and complex datasets. You possess strong technical, reconciliation, and problem-solving skills, with the ability to independently validate calculations and maintain a high level of
accuracy. You communicate clearly and professionally, exercise sound judgment, maintain confidentiality, and collaborate effectively across teams to support operational goals.
Required Skills:
• Bachelor's degree
• Strong analytical and problem-solving skills
• Advanced Excel and reporting skills
• Strong written and verbal communication skills
• Strong attention to detail and accuracy
• Ability to collaborate across teams and support operations
Preferred Skills:
• Experience supporting compensation administration, finance operations, or related business functions.
• Knowledge of Agent Compensation processes and operational controls.
• Openness to using AI-enabled tools and emerging technologies to improve operational efficiency and analysis.
Job Level: LEVELPF2
Pay Transparency
Salary Range: $65,000-$92,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Our Benefits
We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.
Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94292
#BI-Hybrid
Skills Required
- Bachelor's degree
- Advanced Microsoft Excel and reporting skills
- Experience with Microsoft Access
- Experience with Mainframe TSO
- Experience with Varicent
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Strong attention to detail and accuracy
- Ability to collaborate across teams and support operations
- Experience supporting compensation administration, finance operations, or related functions
- Knowledge of Agent Compensation processes and operational controls
- Openness to using AI-enabled tools and emerging technologies
What the Team is Saying
Tyrone
Corporate Vice President, Employee Experience
Emma
Director, Tech, Data, AI, Ventures (TDAV)
Deepa
Chief Information Officer
Patricia
Corporate Vice President, Enterprise Technology Services
Joel
Senior Vice President, Founder & Head of New York Life Ventures
Nishit
Corporate Vice President, AI & Data Architect
New York Life Insurance Company Compensation & Benefits Highlights
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Retirement Support — The package includes both a 401(k) with company match and, for many roles, a defined‑benefit pension, with day‑one vesting on the match highlighted for corporate employees. Financial professionals who qualify may also access a defined‑benefit plan and a 401(k).
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Parental & Family Support — Fertility support, adoption assistance, backup childcare, and free 24/7 online tutoring complement expanded Paid New Parent benefits that provide time off for all parents, with additional paid weeks typically available for birthing parents via short‑term disability. EAP resources and paid time off (including bereavement and volunteer time) further reinforce family support.
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Healthcare Strength — Medical, dental, and vision plans are augmented by a company‑funded HRA option with wellness earn‑ups and FSAs for health and dependent care. Wellness resources and commuter benefits add practical support to everyday wellbeing.
New York Life Insurance Company Insights
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The Company
What We Do
At New York Life, our 180-year legacy of integrity, mutuality, and financial strength fuels a future defined by bold transformation. As the largest mutual life insurance company in the U.S., we operate on behalf of our policy owners—not shareholders. That structure allows us to take a long-term view, investing in people, purpose, and innovation that endures. Guided by a clear enterprise vision to become a technology-, data-, and AI-powered company, we’re modernizing our platforms, rearchitecting experiences, and embedding intelligence across our products and services. Our mission has always been about helping people through life’s most meaningful moments. Today, technology is amplifying that mission—enabling us to serve clients, advisors, and communities in more personalized, proactive ways. With a diversified business portfolio spanning insurance, investments, retirement, group benefits, and direct-to-consumer offerings, New York Life delivers the stability of a Fortune 100 company with the agility of one that’s continuously evolving. We’re powered by a values-led culture, inclusive teams, and a shared belief that when our people thrive, so does our company. Here, tradition fuels momentum—and your ideas, energy, and growth power what’s next.
Why Work With Us
New York Life is transforming from the inside out—blending 180 years of trust with the velocity of innovation. What makes us different is our culture: grounded in integrity, humanity, and shared success—values that show up in how we work, lead, and grow. If you want a place where innovation has purpose—build what's next with us.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Not Specified
