About Us
Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption.
As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. We are opening a new AI Engineering Campus in Austin, which will play a central role in Graphcore's work building the future of AI computing.
Role Description
Graphcore is seeking a highly organized and technically knowledgeable Program Manager to lead asset, material, inventory, and logistics operations supporting our global R&D infrastructure. This individual will build and operate the end-to-end material lifecycle that enables our engineering labs and data centers - ensuring that hardware, from custom accelerators and AI systems to networking equipment and spares, is received, tracked, inventoried, deployed, transferred, and retired with accuracy and efficiency.
In this role, you will lead the operational integration and execution of asset management, inventory control, and inbound/outbound logistics processes across Graphcore's global engineering labs and data centers. Working closely with Supply Chain, Engineering, Facilities, IT, Trade Compliance, and logistics partners, you will drive inventory accuracy, material traceability, regulatory compliance, and operational readiness while ensuring enterprise asset management processes are effectively adopted and continuously improved to support Graphcore's rapidly evolving engineering environment.
Key Responsibilities
- Own the end-to-end lifecycle of hardware assets and materials - from procurement and receiving through inventory management, deployment, inter-site transfers, retirement, and secure disposal.
- Own the operational integration and adoption of enterprise asset management, inventory control, and material tracking processes and tools within Graphcore's engineering labs and data centers, ensuring alignment with corporate standards and operational requirements.
- Partner with Supply Chain, Engineering, Facilities, IT, Trade Compliance, and external logistics providers to ensure seamless material flow, inventory accuracy, and operational readiness across global engineering sites.
- Lead inventory planning, asset tracking, reconciliation, cycle counts, and on-site spares programs to maintain inventory integrity and support uninterrupted engineering operations.
- Oversee inbound and outbound domestic and international logistics, including receiving, unloading, processing, staging, shipping, and inter-site asset transfers.
- Ensure compliance with US Customs and Border Protection (CBP) import requirements, HTS classifications, Incoterms, customs documentation, and applicable import/export regulations while coordinating with customs brokers and logistics providers.
- Serve as the primary US point of contact for logistics providers, freight forwarders, customs brokers, and carriers (e.g., UPS, FedEx, DHL, Expeditors) to ensure the timely, secure, and compliant movement of hardware assets.
- Develop and maintain standard operating procedures (SOPs) for asset management, inventory control, and domestic and international logistics operations to drive consistency, compliance, and operational excellence.
- Monitor asset utilization, inventory health, logistics performance, and audit readiness through dashboards, reporting, and operational metrics.
Required Skills and Experience:
- Bachelor's degree in: Engineering, Supply Chain Management, Operations, Business, Information Systems, or a related discipline; equivalent experience will also be considered.
- 7+ years of experience in hardware operations, asset management, inventory management, logistics, or supply chain within a technology or engineering environment.
- Proven experience managing the end-to-end lifecycle of technical hardware assets in R&D labs, data centers, AI/ML, HPC, or similar engineering environments.
- Experience integrating and operationalizing enterprise asset management (EAM) and inventory control processes using platforms such as ServiceNow, Odoo, NetBox, or similar asset management systems.
- Strong knowledge of inventory management, asset tracking, material flow, shipping and receiving, warehouse operations, and inbound/outbound domestic and international logistics.
- Working knowledge of US Customs and Border Protection (CBP) import requirements, HTS classifications, Incoterms, customs documentation, and coordination with customs brokers and logistics providers.
- Demonstrated ability to lead cross-functional programs and collaborate effectively with Engineering, Supply Chain, IT, Facilities, Trade Compliance, and external partners.
- Strong analytical, communication, and problem-solving skills, with experience developing operational metrics and dashboards, driving process improvements, and implementing scalable operational workflows.
Preferred Qualifications
- Experience supporting AI/ML infrastructure, HPC environments, or large-scale engineering labs.
- Experience coordinating domestic and international logistics, inter-site asset transfers, and reverse logistics (RMA).
- Familiarity with export controls, ITAR/EAR compliance, and hardware chain-of-custody requirements.
- Experience supporting global R&D, engineering infrastructure, or data center operations.
- PMP, Lean Six Sigma, APICS/CSCP, or equivalent certification.
USA Benefits
In addition to a competitive salary, Graphcore offers flexible working and a comprehensive benefits package designed to support your health, wellbeing and financial future. Our benefits include medical, dental and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services and an Employee Assistance Programme (EAP). We welcome people of different backgrounds and experiences; we're committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.
Skills Required
- 7+ years of experience in hardware operations, inventory or asset management, or supply chain management
- Engineering degree
- Proven experience implementing asset management systems or CMDBs
- Strong analytical skills and proficiency with data tools
- Excellent communication and collaboration skills
What the Team is Saying
Graphcore Compensation & Benefits Highlights
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Healthcare Strength — Private medical insurance, comprehensive dental/vision, a health cash plan, and mental wellbeing support are listed as standard, with day-one coverage and Spring Health/EAP support noted for the U.S. Life assurance and income protection add further protection for serious illness or injury.
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Leave & Time Off Breadth — Flexible working hours and “unlimited annual leave” are explicitly stated. U.S. materials also note flexible PTO and 11 paid holidays.
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Retirement Support — Retirement programs include a U.K. pension match up to 5% and a U.S. 401(k) with a 100% company match up to 6% (with a year-end true-up). These provisions signal a meaningful employer contribution toward long-term savings.
Graphcore Insights
What We Do
At Graphcore, we’re building the future of AI compute. We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale. As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem. To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world. We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.
Why Work With Us
Our team is at the forefront of the machine intelligence revolution, enabling innovators from all industries to build AI-native products to expand human potential. What we do at Graphcore really makes a difference.
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Graphcore Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Graphcore, we value wellbeing and flexibility to support a healthy work/life balance. Our hybrid approach encourages office-based colleagues to work onsite three days a week, with trusted flexibility built on trust and transparency for everyone.
