Art Director

Posted 2 Days Ago
Be an Early Applicant
Boston, MA, USA
Hybrid
87K-130K Annually
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.
The Role
Develops and leads Chewy brand campaigns across broadcast television, social media, and other marketing channels. Responsibilities include concept development, art direction, production management, stakeholder presentations, visual consistency, photo and video shoot guidance, cross-functional collaboration, designer support, and using campaign data to improve creative performance.
Summary Generated by Built In
Job Description:
We are hiring awesome humans, and we hope that includes you!
Are you looking for more than just a job? At Chewy, you'll find yourself on a career path with other awesome humans, like yourself. You'll be part of a culture that values everything that you do, who you are, and the goals you have set for your career. We want to give you the opportunity to grow, earn competitive pay, and be happy while you do it. Sounds simple, but we love it.
Your Opportunity:
You'll get to make great work with pets in broadcast TV spots and social videos. Because Chewy is in need of an Art Director who excels (and wants to learn to get better) at those things. And do it on our highest priority workflows: The Chewy Brand. As a vital part of our Brand Creative team, this Art Director will be responsible for helping craft the tone and execution of Chewy's most visible storytelling efforts, with a particular focus on our Broadcast and Brand Campaign creative development. This role will report into the Brand Creative Director and will spend their days elevating our brand's standard of work up and down the marketing funnel.
This Art Director brings a proven pedigree in creating world-class creative for world-class brands. Our team aims to conceptualize and execute broadcast and social executions that move bottom lines in the right direction while breaking through and connecting with pet parents in ways that are entertaining, authentic and memorable.
At Chewy, we're doing nearly all brand development in-house these days. We are looking for someone with the strategic, conceptual and executional craft to help our brand navigate and succeed across today's modern brand landscape. This role calls for someone with the vision and heart to lead a growing Fortune 500 brand into the future of an increasingly competitive pet care industry.
This role is expected to work in-person three days a week in Boston, MA
What You'll Do:
  • Conceptualize and execute brand campaigns in everything from broadcast television commercials to social media campaigns.
  • Present and sell your ideas to your Brand Creative Directors and then incorporate their feedback.
  • Present and sell your ideas to stakeholders up to and including C-suite leadership.
  • Manage productions every step of the way.
  • Work with different teams within Chewy to plan and manage creative campaigns that connect with our marketing goals.
  • Lead the overall design direction and make sure our creative work - from static paid social graphics to motion and video assets - looks great and fits the brand.
  • Keep the brand consistent everywhere, while finding new ways to tell stories as our business grows.
  • Give creative guidance for photo and video shoots so the final content looks strong and true to Chewy's brand.
  • Collaborate with Creative Directors, marketing partners, and leaders to come up with fresh ideas and strategies.
  • Support and guide designers as needed, and work closely with writers, strategists, and producers to deliver high-quality work.
  • Review data and campaign results to understand what's working and use those insights to improve future creative projects.

What You'll Need:
  • BA in Design, Communications or a related field or or commensurate experience
  • 5+ years' experience concepting, developing and executing content for top tier brands and/or entertainment properties.
  • Highly developed intrapersonal skills
  • Strong conceptual skills equal to strong design skills
  • Fluency in Figma, PowerPoint, and Adobe Suite.
  • Ability to operate in a fast-paced and dynamic environment
  • An ability to flawlessly multi-task and thrive under pressure and deadlines
  • Ability to balance multiple priorities, and to quickly adjust strategy and execution in the face of new information
  • Excellent communication and problem-solving skills
  • You have spent time and excelled in a top tier agency or in-house environment -You have produced broadcast work and social films.
  • You think in integrated campaigns.
  • You have a background in art direction and design that is paired with a comfortable competency in visual storytelling and design development
  • A diverse portfolio of brand work you're proud to discuss that showcases an ability to craft breakthrough executions
  • A point of view about what it takes to be a world-class brand in 2026 and beyond
  • The ability to travel when required.
  • A belief that quality comes from quantity.
  • And a love of pets and a passion for their lives.

What You'll Get:
  • A place where you can be your authentic self and grow your career. Our pet parents and partners are from everywhere --different places and different walks of life. It is what makes them unique. Likewise, Chewtopians are encouraged to bring their perspectives to deliver on our mission!
  • Work in a culture that cares, with managers who value you and your career journey. Be empowered to think big, thrive on delivering results, and to become your best.
  • Development of meaningful connections with a diverse group of Chewtopians through Team Member Resource Groups and celebrate inclusivity with various company events, programs, and activities.
  • Comprehensive medical, dental, vision benefits, in addition to wellness programs and resources, enabling you to be your best self in and outside of work.

#LI-JL7
#LI-Hybrid
The base salary range for this role is $87,000 - $130,000.00.
  • The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant. C08+ positions may also be eligible for annual bonus.

We offer different types of insurance and benefits, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Exempt salary team members have unlimited PTO, subject to manager approval. Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
Chewy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, gender, citizenship, marital status, religion, age, disability, gender identity, results of genetic testing, veteran status, as well as any other legally-protected characteristic. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
To access Chewy's California CPRA Job Applicant Privacy Policy, please click here.

Skills Required

  • Bachelor's degree in Design, Communications, or a related field, or commensurate experience
  • 5+ years of experience concepting, developing, and executing content for top-tier brands or entertainment properties
  • Strong conceptual and design skills
  • Fluency in Figma, PowerPoint, and Adobe Suite
  • Experience in a top-tier agency or in-house environment
  • Experience producing broadcast work and social films
  • Background in art direction and design with visual storytelling and design development competency
  • Diverse portfolio of brand work demonstrating breakthrough creative executions
  • Ability to conceptualize and execute integrated campaigns
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment and manage multiple priorities under deadlines
  • Ability to travel when required
  • Highly developed interpersonal skills
  • Love of pets and passion for their lives

What the Team is Saying

Amy
Olivia
Mark
Joyce
Michael
Sumit
Victoria Kenney
Crystal

Chewy Compensation & Benefits Highlights

How does Chewy ensure its pay and bonus plans are competitive?

Chewy approaches compensation through a total rewards strategy that combines salary, bonuses, equity opportunities, healthcare benefits, employee discounts, and career growth opportunities. The company emphasizes supporting employees across ecommerce, healthcare, pharmacy, customer service, technology, and fulfillment operations while competing for talent in both retail and tech markets.

Competitive compensation and bonus opportunities: Chewy offers market-based compensation packages that may include salary, performance bonuses, commissions, and equity depending on role and level. Built In also notes benefits such as relocation assistance, employee discounts, and bonus opportunities across multiple teams and functions. 

  • Healthcare and wellness support: Benefits include medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, disability coverage, telemedicine, mental health resources, and wellbeing programs. Chewy also offers wellness-focused resources designed to support employees physically, mentally, and financially.
  • Retirement and financial wellbeing: Employees receive 401(k) plans with company matching along with financial wellness resources and broader support programs. Benefits are designed to support both short-term needs and long-term financial planning.
  • Pet-focused and family-oriented benefits: Chewy offers pet insurance discounts, employee discounts on Chewy products, parental leave, fertility support, family-focused benefits, and caregiving resources. The company’s benefits package is closely aligned with its pet-focused identity and customer mission.
  • Flexibility and workplace support: Corporate employees may have access to hybrid work arrangements, flexible scheduling, commuter benefits, PTO, paid holidays, and wellbeing initiatives. Employees also cite supportive managers and collaborative teams as important parts of the broader employee value proposition.
  • Long-term career investment: Compensation is reinforced through career growth opportunities, mentorship, leadership development, cross-functional learning, and exposure to large-scale ecommerce, automation, healthcare, and logistics initiatives. Employees often describe growth opportunities as an important part of the overall company experience.
  • External signals: Comparably reports that 70% of employee reviews are positive overall. Employees frequently highlight healthcare benefits, employee discounts, coworkers, and growth opportunities as strengths of the company experience. (Glassdoor; Comparably) 

 

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The Company
HQ: Boston, MA
17,800 Employees
Year Founded: 2011

What We Do

Who We Are Chewy is where pet parents find everything they need for life with pets, from food to fun to pharmacy. We make pet care easier, more informed, and more joyful through fast, reliable delivery and award-winning 24/7 Customer Care, including access to pet health support when it’s needed. Founded in 2011, Chewy combines the convenience of online shopping with a high-touch, personalized experience built around the real moments of pet parenthood. Our Mission Chewy’s mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. What We Do We support pet parents through the highs, lows, and everyday moments of the pet parenting journey with: • Pet food, treats, and daily essentials • Supplies for dogs, cats, fish, birds, reptiles, equine, and small pets • Pharmacy and veterinary services, including prescriptions and medications • Pet wellness and health products • Autoship for convenient recurring deliveries • Chewy+, our premium membership offering exclusive savings, faster delivery, and personalized pet care benefits • 24/7/365 customer support from knowledgeable, pet-loving experts What Makes Chewy Different Chewy is known for industry-leading service, deep personalization, and our customer-obsessed culture. We combine trust, convenience, and care, and pet parents come to us for: • Exceptional customer care • Human- and pet-centered product and experience design • Fast, dependable fulfillment across a nationwide operations network • A mission-driven culture built on empathy, trust, and passion for pets Our Culture Chewy’s culture is built for people who thrive on ownership, innovation, and impact. We value curiosity, creativity, and continuous improvement across all our teams. We empower Team Members—our Chewtopians—to learn, grow, and unleash their full potential in a collaborative, supportive, mission-driven environment. How We Work Chewy’s Operating Principles guide how we think, innovate, collaborate, and execute. These principles shape our character, decision-making, and approach to delivering results while connecting our people and culture in support of our mission. • Put Customers First • Act as an Owner • Deliver Results • Earn Trust • Debate Openly; Commit Fully • Operate in the Details • Shape the Future Where We Work Chewy headquarters: Plantation, FL, and Boston, MA Additional hubs: Bellevue, WA, and Minneapolis, MN

Why Work With Us

Why You Should Work at Chewy Chewy is a unique, fast-growing e-commerce and tech leader where builders, creators, and problem-solvers shape the future of pet care. Our teams drive innovation in a mission-driven culture that creates real impact for pets and the people who love them.

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Chewy Teams

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Veterinary
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Operations
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About our Teams

Chewy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Not Specified
HQBoston, MA
HQPlantation, FL
Bellevue, WA
Dallas, TX
Minneapolis, MN
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