Analytics Engineer

Posted 20 Days Ago
Easy Apply
New York, NY, USA
Hybrid
120-145K Annually
Mid level
Artificial Intelligence • Marketing Tech • Software • Conversational AI • Generative AI
Transform your customer experience with Voice AI Agents customized for your company
The Role
The Analytics Engineer will analyze large datasets, develop reports and dashboards, and collaborate with engineers and product specialists to improve AI agents and customer interactions.
Summary Generated by Built In
ABOUT US:
Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. 
 
Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.
 
Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!
 
We’re moving fast, and the numbers speak for themselves:
- Partnered with enterprise brands like Google, AAA, Ro, Coursera
- Raised $82M (top tier investors including Emergence & Homebrew)
- Completed 500M+ calls
- Driven $7B revenue for customers
- Scaled to $##M ARR
- Built amazing NYC (Midtown) in office culture

ABOUT THE ROLE:
One of the most exciting parts of Regal is the massive dataset we are building. Our Voice AI agents power millions of real-time customer interactions every day, generating a uniquely deep dataset of behavioral signals, conversation patterns, and outcomes. As an Analytics Engineer, you won’t just report on this data—you’ll help shape how it’s used to drive smarter decisions across the business.
 
 Your work will directly influence how our platform determines next-best actions, improves agent performance, and continuously evolves the customer experience. You’ll also analyze how human agents interact with our product, uncovering opportunities to improve workflows, inform new feature development, and increase efficiency across both AI and human teams. The insights you generate will play a key role in helping agents spend less time on manual tasks and more time engaging meaningfully with customers.
 
This role sits at the intersection of data, product, and AI—where your analysis will directly contribute to building more intelligent systems and better customer experiences at scale. 

RESPONSIBILITIES:

  • Conduct deep dive analysis and develop internal reports and dashboards to inform key product and business decisions
  • Partner with Forward Deployed Engineers and AI Product Specialists to provide data-driven insights that inform how AI agents are built, tuned, and evaluated for individual customers
  • Inform how key metrics should be calculated and presented in the Regal app
  • Use AI coding agents to accelerate analysis and data discovery
  • Create and maintain documentation of business metrics and the data model

ABOUT YOU:

  • 3+ years experience as an analytics engineer, data analyst or management consultant
  • Fluent writing SQL and using dbt 
  • Experience with any modern warehouse; ClickHouse/Snowflake are preferred 
  • Comfortable working with Looker or a comparable dashboarding tool 
  • Passionate about data access and empowering others to make decisions with data 
  • Excited to work alongside AI tools - not just using them, but improving their outputs by rigorously reviewing, refining, and iterating on AI-generated code and analyses 
  • Enthusiastic about the fast-paced work environment of an early-stage startup
  • Excellent communication skills and ability to tell a story with data 

BENEFITS/PERKS:

  • We care about your health! 
  • Medical, Dental, and Vision plans - 80% covered by the company
  • Flexible PTO & 11 paid holidays/year 
  • We care about future you!
  • 401k Plan
  • Paid parental leave
  • Pre-tax commuter benefits 
  • We care about connection!
  • In-office breakfast and snacks daily
  • Happy hours, team outings, & annual off-sites
  • Complete laptop workstation 
  • & more to come!

POSITION LOCATION & OFFICE DETAILS:
 
This position is only available in New York City (HQ- Midtown). Hybrid roles are required in office T/W/TH and office optional M/F.
 
*If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!

Skills Required

  • 3+ years experience as an analytics engineer, data analyst or management consultant
  • Fluent writing SQL and using dbt
  • Experience with any modern warehouse; ClickHouse/Snowflake are preferred
  • Comfortable working with Looker or a comparable dashboarding tool

What the Team is Saying

Newton
Kelly
Audra
Lex
Michael
Irene

Regal Compensation & Benefits Highlights

  • Healthcare Strength Health coverage includes medical, dental, and vision with a substantial employer-paid share, alongside mental-health support via counseling sessions. This combination is consistently presented as a core part of the package.
  • Leave & Time Off Breadth Flexible PTO is paired with a defined set of paid holidays. This structure offers flexibility while preserving clear, predictable time-off anchors.
  • Equity Value & Accessibility Equity grants and performance bonuses are positioned as key elements of total rewards. Job materials and company profiles repeatedly indicate equity availability across roles.

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The Company
HQ: New York , NY
80 Employees
Year Founded: 2020

What We Do

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always-available, and ready to take action. Our Values Customers are Royalty We serve our customers above all else. If we don’t earn their love, someone else will. Fast Execution Wins We work with urgency and speed because by moving forward we learn more about how to solve the problem than by theorizing. Growth Mindset Your learning curve should be as steep as the company’s growth curve. Data Beats Opinion We make decisions based on analysis and data, not anecdotes. Enjoy the Journey We bring our whole selves to work and build meaningful friendships. We appreciate, and are kind to, each other.

Why Work With Us

At Regal, every team member makes an impact. We move fast, solve complex challenges, and build game-changing AI solutions—together. Our culture thrives on fast execution, data-driven decisions, and continuous learning. If you want to grow, be challenged, and work with brilliant, motivated people, Regal is where you want to be.

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Regal Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We're in the office Tues-Thurs & WFH/Office Optional on Mon/Fri. Our HQ is in NYC. Annual offsites in fun spots such as Breckenridge, Miami, CT & more!

Typical time on-site: 3 days a week
Company Office Image
HQNew York Headquarters
United States
Learn more

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