Sonar is driving the future of agent-centric software development. As the leader in AI code verification and governance, we solve a critical problem: ensuring that software generated by AI-assisted developers or autonomous agents is reliable, secure, and maintainable.
Integrating seamlessly with Claude Code, Codex, Cursor, GitHub Copilot, Gemini, and Devin, we help over 75% of the Fortune 100 build trusted, reliable, compliant software. Customers who use Sonar are 44% less likely to report an outage due to AI-generated code.
We believe code verification is the critical missing link in the Agent-Centric Development Cycle (AC/DC). Industry giants like Nvidia, ServiceNow, Booking.com, Goldman Sachs, AstraZeneca, and Ford Motor Company count on us to provide independent, explainable, consistent review and governance of their AI-generated code via products like:
- SonarQube: The world’s leading AI code review and verification platform.
- SonarQube Foundation Agent: Currently topping the leaderboards for agentic software repair.
- SonarSweep & Sonar Context Augmentation: Providing the enterprise-grade context and constraints agents need to be truly effective.
Our team operates across global hubs in Austin, Bochum, Dubai, Geneva, London, Singapore, Tokyo, and Washington D.C. We move with a mindset we call CODE:
- Committed to our customers and community.
- Obsessed with quality.
- Deliberate in our decisions.
- Effective as one team.
With over $400M in revenue and profitable, fast-paced growth, we are building the backbone of the AI software revolution. If you’re hungry to have an impact, want to build at a fast pace, and ready to work at the forefront of AI, we want to hear from you.
The Business Technology team is composed of passionate technologists who are fully engaged in delivering the best products that help teams deliver their best work. We are focused on reducing friction and getting the most value from solutions to enhance outcomes. We want to expand our Business Technology landscape to manage more systems in a predictable way that accounts for scalability, resilience, and performance.
This role sits at the intersection of AI-native operations, enterprise platform engineering, and IT service management. You will own how Sonar designs, builds, and operationalizes AI-augmented systems across its internal technology ecosystem — engineering AI agents and connectors, automating workflows end-to-end, and integrating our enterprise tool stack, with Jira Service Management and the Atlassian suite as one core platform among several.
While Jira Service Management and the broader Atlassian suite form a core part of your platform footprint, your scope extends well beyond it: you will build and maintain integrations across our enterprise tool stack, engineer automation pipelines that eliminate manual work at scale, and operationalize AI-native capabilities (Enterprise Apps connectors, Claude MCP integrations, Rovo agents) that put Sonar ahead of the curve in AI-driven internal operations.
Your success will directly enable every internal team at Sonar to work faster, smarter, and with less friction — and will give leadership real-time visibility, consistent governance, and a platform that scales effortlessly with the company's global growth.
What you will do
AI Systems & Agent Engineering (primary focus): Designing, building, and operationalizing AI-native capabilities across Sonar's internal stack — Claude MCP (Model Context Protocol) integrations, custom Claude skills, Rovo agents, and Enterprise Apps connectors. You prototype on the frontier, then harden what works into reliable, governed production systems that internal teams depend on daily.
ITSM Platform Ownership (JSM): Administering, configuring, and continuously evolving Jira Service Management — including service catalog design, SLA management, queue configuration, request type rationalization, and automated routing. You treat JSM as a product, not a ticket system.
Atlassian Suite Administration: Managing the full Atlassian Cloud ecosystem (Jira Software, Confluence, JSM, Guard, Loom, Trello, Bitbucket) with deep expertise in governance, user access management, project templates, and platform health monitoring.
Automation Engineering: Designing and implementing sophisticated workflow automations — using Atlassian Automation, REST APIs, and third-party middleware — that eliminate manual processes and scale operations without adding headcount.
Enterprise Integration Architecture: Building and maintaining integrations between Atlassian and adjacent enterprise systems (Slack, HR platforms, identity providers, monitoring tools) using webhooks, APIs, and marketplace apps.
CMDB & Asset Management: Owning JSM Assets configuration, data integrity, and lifecycle management across IT hardware, software licenses, and configuration items (CIs) — ensuring a reliable, audit-ready source of truth.
ITSM Process Governance: Defining and enforcing ITIL-aligned processes including incident management, change management, problem management, and access management — translating business needs into governed, automated workflows.
Security, Compliance & Audit Support: Ensuring platform configurations adhere to SonarSource's data protection, access control, and audit requirements. Supporting external audit engagements (KPMG, PwC) with documentation and evidence packages.
Stakeholder Enablement: Partnering with all internal teams (HR, Finance, Legal, IT, Security, GTM) to identify automation opportunities, gather requirements, and deliver continuous improvements — acting as a true internal platform consultant.
Platform Roadmap Contribution: Proactively identifying opportunities to modernize internal processes, adopt new platform capabilities, and drive the platform roadmap forward in partnership with the BizTech BackOffice lead
You are confident in owning and evolving a multi-platform internal technology ecosystem for a fast-growing, multi-site, multinational organization. You bring deep expertise in building AI-native systems and automations, and you are equally at home administering and evolving ITSM platforms — especially Atlassian — that anchor Sonar's internal operations.
You bring proven, multi-year experience in:
Experience and qualifications
AI Engineering (Required): Hands-on experience with AI-native platforms and building on them — Claude/Anthropic, MCP, agent frameworks (Rovo or equivalent), connectors, and prompt-based workflows. You've built and shipped something real, not just experimented.
Atlassian Platform Expertise (Required): 5+ years hands-on administration of Jira Service Management (JSM), Jira Software, and Confluence Cloud in enterprise, multi-team environments. Deep knowledge of JSM request types, workflows, SLAs, queues, automations, and service catalog design.
Automation & Integration Engineering: Proven experience building workflow automations using Atlassian Automation and/or third-party tools. Comfortable with REST APIs, webhooks, and JSON for system integrations. Scripting experience (Python, Groovy, JavaScript) is a strong plus.
Enterprise Tool Breadth: Experience with adjacent enterprise systems — identity providers (Okta, JumpCloud), collaboration tools (Slack, Zoom), or business systems (NetSuite, BambooHR, Salesforce) — is a strong differentiator. We don't need deep expertise in all of them, but curiosity and adaptability across the stack matters.
CMDB / Asset Management: Experience configuring and maintaining a CMDB or IT asset management system (JSM Assets, ServiceNow CMDB, or equivalent).
ITSM & ITIL Knowledge: Strong understanding of ITSM processes and ITIL v3/v4 frameworks — including incident, change, problem, and request management — with the ability to configure platform workflows that enforce these processes at scale.
Security & Compliance Awareness: Understanding of IT General Controls (ITGC), access governance, and audit-readiness requirements. Experience supporting external audit engagements is a plus.
Atlassian Certifications (Plus): ACP-620 (Jira Service Management), ACP-120 (Jira Administrator), or ACP-420 (Confluence Administrator) are highly valued.
Exceptional analytical, strategic thinking, and problem-solving abilities — you see patterns others miss and turn complexity into clean solutions.
Highly autonomous and pragmatic: you make concrete progress in the face of ambiguity and imperfect information, without waiting for perfect requirements.
Strong decision-making skills, with the ability to prioritize across competing demands and manage multiple concurrent initiatives.
Self-confident enough to challenge the status quo — and to give and receive direct feedback in the service of continuous improvement.
Excellent communication skills for both technical and non-technical audiences. Fluent in English, written and verbal.
Collaborative by nature: you share information and ideas freely, and you understand that the best solutions emerge from collective thinking.
Leadership mindset: you take ownership of initiatives end-to-end and drive them to completion with accountability and autonomy.
Values "done" over "perfect" — while continuously looking for ways to improve processes and deliver measurable impact.
Experience & Technical Acumen
Leadership & Soft Skills
We're intentional about this. We believe the best teams are built in the room together. Three anchor days — Mondays, Tuesdays, and Thursdays — create the collaboration rhythm that makes a hub office worth having.
Candidates need to be genuinely based in the location the role is posted — if that's not where you are today, we're happy to support relocation for the right person.
We value diversity, equity, and inclusion
At Sonar, we believe that our diversity is our strength. We are a global company that values and respects different backgrounds, perspectives, and cultures. We are committed to fostering a diverse and inclusive work environment where everyone feels valued and empowered to contribute their best. We are proud to be an equal opportunity employer and welcome all qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
If you need any accommodation, please reach out to us at [email protected].
All offers of employment at Sonar are contingent upon the results of a comprehensive background check and reference verification conducted before the start date.
Applications that are submitted through agencies or third party recruiters will not be considered.
Skills Required
- Hands-on AI engineering with Claude/Anthropic, MCP, agent frameworks (Rovo or equivalent) and building production agent/connectors
- 5+ years hands-on administration of Jira Service Management, Jira Software, and Confluence Cloud in enterprise environments
- Designing and implementing workflow automations using Atlassian Automation, REST APIs, webhooks, and JSON
- Experience configuring and maintaining CMDB / IT asset management (JSM Assets, ServiceNow CMDB, or equivalent)
- Strong understanding of ITSM processes and ITIL v3/v4 (incident, change, problem, request management)
- Security, compliance, and audit-awareness (ITGC, access governance) and ability to support external audits
- Scripting experience (Python, Groovy, JavaScript)
- Experience integrating Atlassian with enterprise systems (identity providers, Slack, HR systems, monitoring, Salesforce, NetSuite)
- Atlassian certifications (ACP-620, ACP-120, ACP-420)
- Fluent English, strong communication and stakeholder engagement skills
- Be genuinely based in the location posted (hybrid: onsite Mondays, Tuesdays, Thursdays); relocation support available for the right candidate
- Pass a comprehensive background check and reference verification prior to start
What the Team is Saying
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Sonar Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is broad and company‑subsidized for employees, with life and disability fully covered and telemedicine included. Additional options like an EAP and HSA/FSA expand the package.
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Leave & Time Off Breadth — PTO is generous with a substantial baseline and additional days based on seniority, alongside sick leave and holidays where outlined. Company‑wide time off is also included.
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Parental & Family Support — Paid parental leave covers primary and secondary caregivers with a return‑to‑work program and onsite mother’s room. Company‑sponsored family events add further support for families.
Sonar Insights
What We Do
Sonar provides the essential verification layer for the AI-driven development era, ensuring all code—whether human-written or AI-generated—is code you can trust. Today, AI coding tools are generating explosive volumes of code. This has created an "engineering productivity paradox" : faster code writing doesn't automatically lead to faster, safer software delivery. The new bottleneck is verification. Sonar solves this. Integrating code quality and code security into a single platform (SonarQube), Sonar is the foundation for high performance software engineering, analyzing over 750 billion lines of code daily to ensure applications are secure, reliable, and maintainable. As an independent verification platform, Sonar enables organizations to securely develop at the speed of AI. We are driven by a deep belief in our people, a commitment to excellence, and an unwavering dedication to delivery. We operate as a united group where our collective success is the sum of each individual's contributions. Our company culture is driven by the values of CODE: Committed, Obsessed, Deliberate & Effective. This mindset reflects our culture of creativity, collaboration, and pride in the work we do. Rooted in the open source community, Sonar’s solutions support over 35 programming languages, frameworks, and infrastructure technologies. Today, Sonar is used by 7M+ developers worldwide, including ServiceNow, Booking.com, Deutsche Bank, AstraZeneca, and Ford Motor Company. Sonar is headquartered in Geneva, Switzerland with additional offices in Austin, Texas; Bochum, Germany; London, Singapore, and Tokyo. The company is rapidly growing with over 800 employees! Join us in our mission to solve the trillion-dollar challenge of bad code!
Why Work With Us
We are a product-first company, with a people-first culture. Every employee has the opportunity to grow and learn. We promote from within, provide regular feedback and professional development opportunities, value the right to fail along with respect and kindness and work with team members to achieve their full potential.
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Sonar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
At Sonar, we require employees to come into the office 3 days/week.
