AI Experience (UX) Designer

Job Description:

• Conduct user research, journey mapping, interviews, usability testing, and feedback sessions to understand user needs, friction points, and workflow opportunities.
• Design AI-assisted workflows, conversational experiences, prompts, interaction patterns, and prototypes that improve usability and productivity.
• Create employee and partner experience journeys that connect business processes, tools, data, and AI capabilities.
• Develop wireframes, prototypes, service blueprints, design concepts, and experience standards using tools such as Figma, Sketch, or Adobe XD.
• Apply design thinking and service design methods to translate complex process and AI capabilities into simple user experiences.
• Collaborate with business architects, product/delivery leads, technology teams, and adoption leads to ensure experience design is integrated into solution delivery.
• Support accessibility, inclusive design, WCAG alignment, and responsible AI user interaction principles.
• Continuously gather feedback and improve prompts, workflows, and user experiences based on adoption and usability insights.

What you will bring:

• Education - any Graduate
• 8+ experience

Knowledge and Skills:

• Strong UX design, service design, design thinking, or human-centered design background.
• Experience designing enterprise workflows, employee experiences, partner experiences, or conversational interfaces.
• Proficiency with design tools such as Figma, Sketch, or Adobe XD.
• Understanding of accessibility standards, including WCAG, and inclusive design practices.
• Ability to prototype, test, and iterate user experiences quickly with business and technology stakeholders.
• Strong facilitation, user research, journey mapping, and storytelling skills.
• Ability to design for AI transparency, user trust, prompt quality, and human-in-the-loop workflows.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

Job Level:

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.