Account Manager

Posted Yesterday
Be an Early Applicant
Hiring Remotely in New York, NY, USA
Remote or Hybrid
Expert/Leader
Artificial Intelligence • Productivity • Sales • Software
Power the most ambitious teams.
The Role
Own enterprise account expansion across Mexico by driving upsell and cross-sell revenue, building C-suite relationships, creating strategic account plans, coordinating cross-functional deal teams, negotiating complex contracts, and demonstrating customer ROI. The role requires bilingual English and Spanish communication and extensive experience managing complex B2B SaaS accounts.
Summary Generated by Built In

monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition.

 

What You Will Do

Drive Portfolio Expansion: Own the sales cycle for existing enterprise accounts, delivering predictable quarterly Net New ARR (Annual Recurring Revenue) targets through strategic upsell and cross-sell opportunities.

  • Build Executive Relationships: Navigate multi-layered client organizations to establish trusted-advisor relationships with decision-makers and C-suite executives.

  • Orchestrate Account Strategy: Develop long-term strategic account plans while aligning cross-functional teams—including Solution Engineers (SEs), Customer Success Managers (CSMs), and Channel Partner Managers (CPMs)—to maximize customer value.

  • Manage complex commercial agreements: Lead commercial discussions, legal reviews, and contract negotiations to close high-value multi-year expansions.

  • Champion Customer ROI: Connect monday.com’s platform capabilities directly to business outcomes, serving as an executive escalation point and internal advocate to influence platform strategy.

What We Are Looking For

Must-Haves:

  • 10+ Years of Proven track record in Account Management or Account Executive roles managing complex B2B SaaS accounts in Mexico.

  • Demonstrated Expansion Growth: Consistent history of exceeding revenue targets through structured upsell and cross-sell execution within enterprise accounts.

  • Executive Gravitas: Exceptional capability to establish credibility and build multi-level relationships with C-level stakeholders.

  • Contract & Legal Negotiation: Direct experience navigating complex enterprise contracts, legal discussions, and procurement processes.

  • Bilingual Communication: Fluent written and verbal communication skills in both English and Spanish for local and regional cross-functional engagement.

  • Cross-Functional Deal Leadership: Proven ability to coordinate extended deal teams (SEs, CSMs, Partners, RevOps) to execute account growth plans.

Nice-to-Haves:

  • Industry background in enterprise work management, productivity, or SaaS platform ecosystems.

  • Proficiency in any other language it will be considered as a plus

What monday.com can offer you:

  • Join a customer-obsessed team where transparency and ownership are how we actually operate - not just things we put on a wall

  • Work on a multi-product suite powered by advanced AI, where what you ship reaches hundreds of thousands of customers worldwide

  • Competitive salary, benefits, bonus potential, and equity eligibility for many roles — we believe people should share in our success

  • Grow fast through a dedicated L&D team, AI workshops, bootcamps, and internal hackathons - the industry moves quick and so do we

  • A collaborative, global culture backed by Employee Resource Groups and workplace teams across New York, Tel Aviv, London, Munich, Warsaw, Tokyo, Sydney, and more

Skills Required

  • 10+ years of experience in Account Management or Account Executive roles managing complex B2B SaaS accounts in Mexico
  • Proven success exceeding revenue targets through enterprise upsell and cross-sell execution
  • Ability to establish credibility and build relationships with C-level stakeholders
  • Experience with complex enterprise contracts, legal discussions, and procurement processes
  • Fluent written and verbal communication in English and Spanish
  • Ability to coordinate extended deal teams including solution engineers, customer success, partners, and revenue operations
  • Background in enterprise work management, productivity, or SaaS platform ecosystems
  • Proficiency in an additional language

What the Team is Saying

Ruchita
Nate
Kyle
Brad Wisselman
Brad Wisselman
Bianca Collado

monday.com Compensation & Benefits Highlights

  • Healthcare Strength Core coverage is described as comprehensive medical, dental, and vision insurance with FSAs and notable mental health support, including free counseling sessions and wellness app access. Some locations add on‑site wellness activities such as yoga and meditation, reinforcing a broad health focus.
  • Parental & Family Support Parental leave is presented as fully paid for up to 13 weeks for all caregivers, alongside adoption assistance and childcare benefits, with a return‑to‑work program noted. Company‑sponsored family events further signal emphasis on family support.
  • Retirement Support Retirement offerings include a 401(k) plan with automatic company contributions and are paired with other financial protections like life and disability insurance. An ESPP is also available, complementing longer‑term savings options.

monday.com Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: New York, NY
3,155 Employees
Year Founded: 2012

What We Do

At monday.com, we help teams get more work done. We are the best AI work platform that empowers teams to automate, build, and scale their impact end-to-end with tools that actually execute the work for you. With over $1B in ARR, 250,000+ customers, and a global team, we’re serious about building a product people love to use and giving our employees the same ownership and flexibility to shape the way the world works.

Why Work With Us

At monday.com we believe in transparency, accountability, and impact. Together, those values have lent themselves to create a strong culture of professional and creative autonomy where every team member is encouraged to share ideas and help bring them to life!

Gallery

Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery
Gallery

monday.com Teams

Team
Customer Experience
About our Teams

monday.com Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

monday.com embraces a flexible work environment with our hybrid model.

Typical time on-site: 3 days a week
HQNew York, NY
HQTel Aviv
Denver, CO
London
Melbourne
Munich
Paris, France
Sao Paolo
Singapore
Sydney
Tokyo
Warsaw
Learn more

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account